Wasted my time on my only day off that week,Very bad experience!! They will go ahead get your…read moremedical insurance information then schedule you for a specific day without verifying if your insurance will cover it and by the time you're on the clinic they will let you that it isn't covered then they what you to call your insurance company to find out.Never even gave me at least clinics that might help me out.Will definitely will not recommend to my friends,coworkers and specially to relatives!

Stay away! They will change your appointment time without your consent. They also show up late,…read moredon't run on schedule and do not keep the PT informed. I wasted several hours Saturday morning and ended up not even getting my scans done. Horrible imaging center, go else where.

I arrived 30 minutes early to my appointment. They have forms online to fill out ahead which is…read moreconvenient so I didn't have to deal with any paperwork once I got there. I decided to pay cash since they charge a 3% credit card fee and out of pocket is several hundred dollars. The first thing I noticed when I walked up is how small their waiting area is, there were 11 seats and only one was open. I figured that meant a long wait time. I was pleasantly surprised when I was called in 15 minutes later. I changed into the hospital gown and shortly after they came to get me for the MRI. I was in and out in less than an hour. The facility as a whole was clean and the personnel were all nice.

I should have read the reviews before coming here. Made an…read moreappointment for an MRI that was cancelled without anyone notifying me because my insurance rejected it. However was quoted $400+ after insurance anyway so when I rescheduled I asked what it would cost to just self-pay. I've been in pain for two months and couldn't wait. Now self-paying for an MRI and after the person scheduling me on the phone asked me for my insurance 3 times and I reminded her 3 times I was self-paying, she quoted me 3 times the cost of the MRI at $265. Show up for my appointment and was charged $390. Receptionist has no idea where the quoted number came from.. naturally . Avoid at all costs. Seems like a scam that self pay would cost less than what they quoted me with insurance.. then show up and it's the same price as with insurance ??

Do not under any circumstances use this facility for imaging unless you want a $20,000 bill. They…read moreare not upfront with their fees and pricing. Make sure they are in network for you.

I cannot say enough good things about this facility. I have a pinched nerve and Denise was…read moreincredibly helpful getting me in quickly for an MRI. She also took it upon herself to get the results to my doctor prior to my appointment. She gave me very helpful advice and went above and beyond assisting me through this horrible and painful experience. I recommend them highly. Ask for Denise if you have any issues.

Although I am claustrophobic I got through it well. I can say front desk was friendly yet lady that…read moretook care me once inside was very kind.

It was a long drive to get there but the open MRI helped so much and everyone was so nice.read more

My doctor ordered my MRI of brain and lumbar spine. The staff called me, worked with my busy…read moreschedule and were able to get me in the next day . The facility is nice and the people are friendly . The technologist was very professional , helpful ,knowledgeable . I was very pleased with overall service. My doctor called the same day with my MRI results . Overall smooth experience.

Huge shoutout to Samantha for her amazing help! She was so kind and patient with me, taking the…read moretime to make sure everything was taken care of perfectly. Thank you, Samantha, for being so incredibly helpful!

i have back and hip pain. I waited over 2 hours in an uncomfortable chair. Others were also…read morewaiting 2+ hours.

I have taken my daughter in twice. First appt was early…read morepregnancy second Appt was 27 weeks, Amazing experience, the lady who runs this place is amazing. She is so patient and so Kind. The prices are really good also. I will recommend this place to everyone. Simply beautiful experience.

If I could give this establishment more stars I would! They were able to fit me in for a same day…read moreappointment, When I arrived I was a few minutes late and she was so patient and understanding! I was able to bring in four guest with me who all absolutely adored the lady who was taking care of us! She was very sweet, took her time and was able to get a lot of great pictures! Will definitely be back!

My wife recently received the news that she has a mole that is positive for malignant melanoma…read more She saw a very good doctor at the building next to this one who said a PET scan was important so she could see if the cancer had spread to anywhere else. She said to try to get one ASAP. The imaging center phone support was great, the lady did everything she could to get my wife an appointment. And she ended up getting her in today, which is a Saturday when most of the offices there are closed. The lady who took my wife back to the PET scan room was great and very reassuring. She had to give my wife an injection of a low dose radioactive tracer that the scan will look for, it can accumulate where there is a lot of cellular activity. The test took about 90 minutes, 45 just waiting for the tracer to circulate her body and then 45 for the scan. We should know more in a week when the doctor sees the scan results, this is no fun to go through but MH imagine made it as effortless as possible. Thank you.

I had an extremely frustrating and disappointing experience with Memorial Hermann The Woodlands…read moreMedical Center Outpatient Imaging. After going through the proper channels, obtaining insurance preauthorization and scheduling my calcium score CT, I arrived for my appointment expecting a straightforward process. Instead, I was turned away at the time of service due to an "order code issue." What makes this situation unacceptable is that both my insurance provider and Memorial Hermann had already approved the test. At no point prior to my appointment did anyone contact me to notify me of a problem with the order code. This represents a clear breakdown in communication and coordination between departments. As a patient, I took time out of my day, traveled to the facility, and prepared for the test, only to be told upon arrival that it could not be completed. This not only wasted my time but also caused an unnecessary delay in my care. Diagnostic testing like this is time-sensitive, and failures like this directly impact patient outcomes and continuity of care. It is deeply concerning that an organization of this size allows patients to fall through the cracks in such a preventable way. If there was an issue with the order code, it should have been identified and resolved well before my appointment, or at the very least, I should have been notified in advance. Patients should not bear the burden of internal system failures. This experience reflects poorly on operational efficiency, patient communication, and overall quality of care. I expected far better coordination and professionalism.

I looked at two facilities before I chose TX Oncology-The Woodlands. (FYI- you may be able to…read morechoose your treatment center! It does matter!) I was so surprised there were few or no reviews on chemo treatment centers. I love my Yelp reviews for restaurants and services but this seemed so necessary as I was choosing my care. The infusion center is great. Super clean, new, and aesthetically beautiful. The free valet is a plus since so many centers are short on parking. One less thing to worry about. The location is great and offers a lot of things to do for any of those waiting for loved ones to get their treatments. The staff is INCREDIBLE. That is so important when you are going through this. Every single nurse, scheduler, admin and operator have been helpful, kind and compassionate. The unit is comfy. Great lounge chair that are new and not torn up or worn out! (As I have seen in others). It is a bit chilly, so bring a blanket. There are plugs at every chair for charging and plugging in my electric throw!! They have the Paxman scalp cooling system which was very important to this Yelper. For those that don't know, it is for hair retention during chemo. If you have to do this, this is a great environment with a wonderful vibe.