Had a great experience here as a new patient! Every staff member I encountered was friendly and…read morekind. Their work was thorough, yet didn't take an extremely long time. The office was clean and organized. I am so happy to have found a new dental practice that I absolutely love!

Beware of deceptive billing, receptionist says one thing then charge you another. I specifically…read moreask if this procedure was an additional charge with cleaning and was told it was not part of their process. Then I get a charge, why would I allow a charge if I could of waited 3 months for dental coverage to start up again. I am no longer with them for this reason!

Easy to schedule an appointment. Very professional staff…read more They never attempt to push or force dental services on you. A very clean and professional environment. I have been a customer for 5 years.

If I could've given zero stars, I would have done so. This office is in Mechanicsburg, PA. I went…read morein today and was told that I WOULD NOT BE CHARGED FOR AN X-RAY. I wanted to re-verify that information and the technician took me back to talk to the women at the front desk. They, again, verified that I definitely would not be charged. But, later, after the x-ray and the cleaning, A RECEIPT WAS SHOVED UNDER MY NOSE AND I WAS BILLED A FEE (I have insurance). So, it was simply lies atop another lie from the time that I walked in the door. Their office manager was rude when I later called to discuss the bill. She obviously had a problem admitting the LIE. I might have casually accepted the "fee" but I cannot accept LIES. I WILL NOT RETURN HERE AND I CAUTION YOU TO FIND A DIFFERENT PROVIDER.

I first met Dr. Capozzi at Verber Dental's Camp Hill location after some negative experience with…read moremy previous dentist who ruined one of my teeth under his care. I saw him for a second opinion before permanently removing my failing tooth. I liked his personality, professionalism as well as the quality of his team (thanks Lindsay), so much that I stuck with him even after he moved his Etters office, which is 4 times the distance. I continued for the next 6 years despite the inconvenience because of the trust and high level of care. One day I left first thing in the morning for a routine check up upon receiving an automated reminder text that morning. Upon arrival, the receptionist told me my hygienist had called out sick. That's unfortunate, because everyone gets sick. But feeling frustrated, I was hoping for some acknowledgement of the inconvenience or a small accommodation (someone else to see me if I am willing to wait, or squeeze me in and reschedule me in the same week, etc). Nothing. The receptionist simply stared at me, waiting for me to dismiss myself. That was the last straw for me -- wasting an hour of driving and away from work was an excuse enough for me to end the long commute. Aside from this single incident and for me the long distance, I only have positive things to say. If you are within his service area, I would still highly recommend Dr. Capozzi and his team.

I really wanted to love this office because, on the surface, they're excellent. The dentist was…read morethorough, careful, and clearly knowledgeable. The office has all the latest technology and the actual clinical care during cleanings and basic procedures felt high quality. Unfortunately, their business model is where things completely fell apart for me. They do not perform root canals or other advanced procedures in-house due to partnerships within their dental network. What that means in practice is that if you need anything beyond basic work, you're referred out, and those referrals go straight to specialists who push additional appointments, expensive 3D scans, and tests that are often unnecessary. No one clearly explains that these extras may not be required, and you'll get calls saying you owe hundreds (or even thousands) of dollars for diagnostics your insurance won't cover. Additionally, I had several small areas being monitored by my previous dentist that did not require fillings yet. This office told me I needed multiple fillings and had already completed two before I started to question things. After switching to another dentist for a second opinion, I was told those areas did not need fillings at this time and could simply continue to be monitored, exactly as my prior dentist had been doing. The new dentist also evaluated the issue that supposedly required advanced scans and determined that since I had no pain or symptoms, no immediate treatment was necessary. They explained that if something changes, I can come directly into their office for a root canal that is covered by my insurance, without unnecessary add-ons. If you're looking for basic cleanings and routine care, this office may be fine. But if there's any chance you'll need more involved treatment, be very cautious and consider getting a second opinion before agreeing to additional procedures or costly referrals.

Dr. Sohal and the whole team are amazing! I had several bad experiences before with Dentist in the…read morearea and the Dr. and his whole Team were able to restore the trust again and make the visits less stressful. Melissa is going above and beyond to answer my questions and requests. The whole facility is clean and has a relaxing atmosphere.

I am a hyper-anxious dental patient with a poor dental history and I had a toothache. The staff at…read moreDental Care of Harrisburg was compassionate, sympathetic and very helpful. Fawn, the Dental Assistant, and Dr. DAvid, the Dentist couldn't have been more understanding or helpful. They took care of my immediate problem and helped me create a plan going forward. Rates were reasonable. We definitely will go back and highly recommend them.

If I could rate this with zero stars I would. This was previously a great dental office. I'm not…read moresure what caused the change, but now you cannot get anyone to answer the phone. Receptionists are rude and the business manager is exceptionally unprofessional. My daughter had a tooth replaced. Not only did this practice drag out the procedure into six appointments over the period of seven months, but they changed the cost of the procedure three times. This procedure wasn't covered by our dental insurance. We paid out of pocket. Our insurance company has indicated that this is a predatory practice used to garner more money from a patient. To top this all off I was texted on a Sunday morning from the dentist's personal number to "remind" me of an appointment for the following morning that I wasn't even aware of - barely giving me 24 hours notice. Because I declined without giving them 24 hours notice they have charged me a $100 cancellation fee. This dentist is an unethical Creeper. PAXTON FAMILY DENTAL is NOT ACCREDITED by the BETTER BUSINESS BUREAU.

Deets is terrible. complete a** hole. my mechanic has better bed side manners. Extremely rough and…read moremore concerned with the tv station. He is judgmental w NO compassion. I've read the positive reviews on here and they are all copy and paste jobs from the 'write a review' website. This laziness alone supports my opinion. I'd honestly rather have my teeth rot and fall out than go to PFD ever again. Deets needs to feel the financial pinch at a minimum. lawsuits and loss of license for abuse at a maximum. Deets is the one who needs to "change his ways."

I have rough teeth, in some part due to the mistakes of sloppy or greedy dentists in my checkered…read moredental past. I am naturally wary of new dentists, and finding a new one is kind of like going to the oncologist to check out that new lump you just found... Finding Mimosa Dentistry is like that same oncologist being like "nope - not cancer!" It takes a while to earn my trust but I've now been to Mimosa four times, including having some work done, and these guys are legit. I am more grateful to have landed with them than I can express. FYI - there are TWO Drs. Bui - they're brothers, both educated at UPenn. My favorite is Dr. Loc Bui (DMD), who is so humble he will tell you his brother is "the smart one" but who is so careful and gentle with my teeth and my panicky self. My husband sees his brother, Dr. Toan Bui (DDS), who my husband says is hilariously intense, but also very good. ("The most thorough cleaning I have ever had," to quote him.) It took my husband and I about six months to figure out there were two doctors here with the same name and we had some very confusing conversations about our "dentist" in the meantime. I'm torn about posting this review because it selfishly benefits me to have as few people as possible find out about this amazing little gem of a practice... but when I remember all my fellow dental-sufferers with unnecessary root canals and a string of fillings for "microcavities" (?!?) - I know I can't keep Mimosa for myself.

I have been a patient here for years and years. I had an appointment today and when I went out to…read morestart my car, it would not start. I called them immediately giving them 4.5 hours notice that I wouldn't be able to make my appointment. The lady on the phone was rude and informed me that they will charge a fee for cancelling. Out of all the years that I have been a patient, I NEVER canceled and I always payed my bill immediately. I am saddened by the way I, a long term patient, was treated. When I asked to reschedule she said "When", I said anytime next week...her reply "Nope" (she didn't even have time to look at the schedule)... I said ok how about the next week, she said "I guess", not giving me any possible dates or times....eventually I was able to reschedule. I am so upset about this......I have recommended this dentist to many family members and friends. I sure hope they don't get treated the same way......I will never recommend again. BTW: The Dentists are extremely nice and good at what they do.

I began as a new patient at Smiles By Shannon a few weeks ago. Overall, I had a great experience…read moreand I'm glad I'm getting my dental care here. The place is modern inside; it feels new and up-to-date. The office staff were friendly and professional and got me out of the waiting room and into an exam room quickly. After my X-rays, the dentist did my teeth cleaning. This was new for me because I've only ever had cleanings from hygienists, not the dentist. I was impressed--it felt like she was really getting to know my teeth, not just swooping in after a cleaning to look for a few seconds before swooping out again, which has been my typical experience at other practices. Two things I really appreciate: 1) they have early morning appointments so patients don't have to take off work every six months for a cleaning. 2) they have a prize box for adults at the check out! I got a weird little eggplant charm from the prize box! Overall, this seems like a great dental practice and, so far, I'm really happy with the care I've gotten.

Doctor cancelled my filling replacement with less than 24 hours notice and they never rescheduled…read moreit. You would think they would automatically reschedule it asap since you know they cancelled it last second. But hey, if you cancel on them 23 hours 59 mins prior to your appointment, you better believe you are still getting that bill. Also, my other dentist says my filling doesn't need replaced..... interesting. At least they got a vibrating chair and tv in the ceiling lmao

As always after being absent for the covid virus, I had a great visit and I finally got to meet Dr…read moreDitty and had a great assitant prior to seeing Dr Ditty

I was a patient for over 10 years and the quality of service has really gone down hill. Autumn from…read morethe from office should be fired. She is prejudice against people that she thinks does have insurance. I have insurance, but she didn't do her job until I got there. It took 48 minutes to finally verify that I had insurance. By then, it was time for the next patient. Autumn told me that they were not going to clean my teeth and that I had to leave. I drove 2 hours round trip for nothing. Autumn was rude, disrespectful, and talked down to me. She had a chip on her shoulder and a power trip. She should be fired immediately for how she treated me. I will never go back to this dentist office again because of Autumn. There are so many choices of dentists on Linglestowns Road that I don't need this one. I would not even give it one star. Actually it deserves zero stars because the customer service from the employees there is horrible. They are hiring low grade people that don't care about the clients. Autumn bullied and degraded me. She thought I didn't have insurance and treated me like I didn't deserve service. She literally told me to leave. She told the dental hygienist not to service me. She is a horrible person with a mean personality. She should not be working with customers. She is incompetent because I've always had insurance, but she didn't do her job correctly. She needs some customer service training. Also, she should do her job before the patient shows up instead of waiting till the last minute. Dr. Shirley and Dr. Ditty... you are hiring people that are giving your practice a horrible name. With all the competition around you, your employees should be giving top notch service to each and every client no matter what. The client is who pays your salary...just remember that. I tell everyone how horrible your place has gotten. I suggest you give your employees some training and fire employees like Autumn. I could go into detail how horrible Autumn was to me but it would take pages. AUTUMN NEEDS FIRED.