In a city super saturated with real estate agents, the only one I would ever trust again to sell…read moremy home or help me find one is Eric. We have worked together twice now on buying a home and once on selling. He is honest, bottom line, and knows what he is doing. He isn't Mr. Salesman, and that's why you should trust him. He isn't going to sell you on something just to make a sale. I have a hard time trusting people who make commission. This is not the case at all with Eric. He has saved us making some mistakes with buying. Thank you so much for being there for our family!

So my sister in law and her brother were looking for a place and found one. Eric allowed her to go…read morelook at the place and everything went smoothly. Well a week later she asked him to email her and her brother applications. Can you believe this man Eric had the nerve to tell her that her and her brother were not allowed to rent from them because quote "you would just call me to fix things constantly". My sister in law then responded "but isn't that your responsibility" he then proceeded to yell @ her over the phone and hung up. Please go with someone else. This man is very unprofessional

This company had a electrician wire our house who was not good for the job now the air and heating…read moredoes not work this been going on since Nov 2025 and its winter they have not said when this will be fixed its Jan 2026 I wish someone can help us I may need to call the news on this company

My relationship with JW ends next month. The owner of the property we are renting from wants to…read moresell once our lease ends. We were given two months notice. Still a scramble to find new housing, but that's double the legal requirement for notice. In our two years together, I felt I was well taken cared of. The house is gorgeous and OLD and things happen. Maintenance requests were responded to promptly. Usually by the following business day, we'd already get a call from the maintenence team. Nine times out of ten, they came the same day to either view or address the issue. A few things have had to be replaced and that was also done promptly. The maintenence team, LOVE THEM ALL! My favorite experience with JW is their response to post-hurricane damage. We've had a couple big ones pass, including Ida. Notices were sent out saying they'd come to inspect exterior damage on all properties, no need to submit requests. On two occasions, our fence in the backyard was knocked over or knocked out on certain parts. Since Ida was so bad and we didn't have any urgent repairs needed, we waited to contact maintenence. One day, Ben knocks on our door to inform us he cleaned up the storm debris from our yards. Whaaaa?! A few weeks later, our back fence was repaired. Again, no maintenence request submitted. They were on it!

We are so grateful to have been able to work with Marcus to purchase our home. Now only was he able…read moreto show us 10 house in 2 days, but once we made a decision him and his team had us at the closing table in just 24 days. Throughout the whole process Marcuse was professional, informative, and responsive.

My experience with Realtors in New Orleans was discouraging to say the least, that is until I met…read moreChris Smith. While other Realtors wanted to do the bare-minimum, Chris and his highly capable and professional team (thank you Jean, Jacob and Thomas!) went above and beyond for me. They managed the inspection repairs, held more open houses than any agent I've seen and made sure they were present at every showing/walk-through of my home, leveraged their contacts to get work done on the house prior to selling at a lower rate with reliable contractors, and offered advice on negotiating - helping me maximize the revenue I received. I highly recommend Chris and his team to anyone that is looking to buy or sell a house. They are veterans in Real Estate and won't let you down!

Chris Smith is the best Realtor I have ever encountered. I am amazed at the work him and his team…read moredoes on a day to day bases. Chris Smith dedicates himself to his clients and I couldn't be more happy with the way I was treated throughout the entire process, from start to finish while working with him. Chris guides his clients in such a way, with his knowledge and experience that you feel Confident and great about your buying or selling experience with him. Highly recommend! Simply fantastic Realtor in the state of Louisiana.

Keith and Soraya are the best . Soraya moved me in within 3 days with the help of Keith. They are…read moreamazing . They have the best personality in this world. I will definitely be staying here for a long time .

Quite possibly the worst experience I've ever had, roach infested. Awful neighbors. And very poor…read morequality. Lived here for 3 years had a new car that was hit & run twice (purposely parked in front of a security camera only to find out it did not work). People trying to open your door in the middle of the night or trying to lure you to the door to open multiple times. 2nd month of living here I witness physical fights outside. Moldy ceiling which was not properly repaired (leaked again after a month with even more mold). The gunshot through my ceiling was the final straw. DO NOT GIVE THESE PEOPLE YOUR BUSINESS.

So far I've been really lucky with rental properties. I've been blessed with most of the time I've…read morerented a place being rented from family so getting things fixed, working out if I'm a day late on rents, etc. was incredibly easy. Needless to say, shifting to renting from a property management company had me a bit worried that I'd get stuck with an uncaring company that wouldn't get things fixed or address any issues I had with the property. I'm happy to say that Properties Preferred is definitely not uncaring. Let's start at the beginning. I started a new career and decided to look for a new home. Rather than living with two other bachelors in the back half of a tiny duplex I decided to find a place with lots of space for me and my girlfriend (and all of our junk). We looked at a lot of places before coming across one being shown by PP. We pulled up at a nice townhouse in Old Metairie one evening and were greeted by Todd who warned us that the previous tenants had recently been evicted and damaged the property; he then apologized for the state it was in and promised anything wrong would be fixed before we moved in. I admit, my first reaction was to be wary, as though I was dealing with a used car salesman. However, we loved the place, its big open spaces, and its great price on rent, so we leased it. True to his word, Todd (and his partner Blanche) got the place together for us. We're talking replacing most of the carpet upstairs, new lighting fixtures in most rooms, a new ceiling fan (the evicted tenants had torn the old one down!), even electrical work. Now the place looks amazing. Things like carpet and fixtures were done before we signed the lease. At signing Todd just told us that he was sure there were things that were missed and would only turn up as we moved in and lived there and that all we had to do was put together a list for him. Sure enough, things like a non functioning outlet became apparent and we put together our list. Within a week everything was fixed. Overall Properties Preferred has done a great job managing and addressing my concerns as a renter. My only complaint is that I would like to see a faster response on emails, but I know we're not the only tenants and not everyone relies on email like I do. But I always get a response within a business day or two, or a phone call to check on things.

BUYER and RENTOR BEWARE!…read more We really needed help finding an apartment in Metairie and my mom suggested Properties Preferred. They helped her find her apartment, so we used their free apartment service. They rented us a property on Lake Ave. in Metairie. Everything was decent for just about three years. We were good tenants and paid rent loyally even through the pandemic. When our air conditioning unit began to have problems we were informed that even though the a/c professionals advised in the replacement of a part to fix the unit, the owner of the property REFUSED to adjust or fix the a/c unit. This is july in New Orleans so it's really hot. We decided to move! Be cautious if you find this property in your search for a rental in 2021. Make sure the a/c unit works correctly prior to putting down the deposit! We did not get our deposit back even though everything was clean. In fact it was cleaner than when they rented it to us.

I spoke with Danielle about leasing an apartment she was very helpful. My friend lives at Premisis…read moreand the maintenance team is wonderful too! I can't wait to move in!

I went on a tour with Danielle. She was really friendly and informative. The property was clean and…read morewell put together.

Kenny is probably the most amazing caring and lovable managthat makes the apartment feel like home!…read moreeveryone is welcoming and it just feels like a family! Best place to live

Proceed with Caution -- Worst Rental Experience I've Ever Had…read more Out of many years of renting across different states and cities, this has truly been the worst nightmare of an experience. I do not recommend Clearcreek Water to anyone considering making this location home. From the beginning, there were constant red flags. The person now acting as "the head" of this property is cruel, dismissive, and unprofessional, often behaving as though she has a personal issue with tenants. Heal that, "ma'am".. Her demeanor made the environment feel hostile and unwelcoming--definitely not a good fit nor look for residential leadership. For context, I've lived at other 1st Lake communities and never had an issue until I came here. Complaints from myself and other tenants about loud music, suspicious visitors, dog feces, and even strangers knocking on doors were routinely ignored. Even more concerning, weed smoke in the buildings was never addressed, despite repeated complaints. Contrary to being told that "weed is in", there are definitely complexes that enforce NO SMOKING or one may face eviction --to add, for someone with asthma, I was forced to use a prescribed (Dec '24) ventilator nightly just to breathe--this alone should have warranted urgent attention, but it never did. At move-out, my family and movers discovered visible mold on the air vents, which I later found had already been reported in previous online reviews. It was disturbing to see that this issue has been repeatedly overlooked. To top it off, I confirmed my final rent payment amount in advance--both in person and via email well ahead of move out --yet I later found out there was a mysterious, unexplained charge added to my account. I was also contacted by clearcreek for a forwarding address which was written on the move out notice, that I HAVE A COPY OF .. you have my phone number but not my file? So, where did you retrieve the # from?! Stop it. This kind of shady, unethical behavior is unacceptable, and when I contacted corporate, they had no record of an issue or even a reason for why my forwarding address had been requested. How is that so? How couldn't corporate (the entity that the "head" stated NEEDED the forwarding address) locate a concern by my name or phone number? This is wild and low, wow. Y'all dropped the ball--anywho, I was advised by corporate to reach out to Cindy Hart, the Regional Vice President. If anyone else needs to do the same, the corporate number is +1 (504) 455-5059. She should be back in office on Monday 6/30! She's also on LinkedIn. Thankfully, I've since relocated to a much better complex, where the leasing agents are professional, kind, and genuinely invested in the upkeep of the property and us, as a community (they recently facilitated a pizza party for us, a pool party, and meet and greet, all in ONE month; next events are slated for next month ) well after the lease is signed. It's a night-and-day difference, and a reminder of how poorly managed Clearcreek Water really is. Please consider THIS your warning: save yourself the stress, health risk, and frustration. This property may carry the 1st Lake name and "appear" to be the one, but it doesn't reflect the standards they use abide by. & remember this, "person in charge", you will never win when you play dirty--shame on you. With that, I recommend none of the properties based on who they hire to serve the community! ***No need to say, "reach out", I did that. Oh, (prospective tenants) when you reference my review and others, there won't be any accountability or honesty, they'll tell you what you WANT to hear so that you can sign! I simply won't stand by knowing I paid my dues throughout my stay and allow them to behave in this despicable disgusting manner. All in all, in my new place, I'm finally at peace and can SLEEP throughout the night... ALSO, here I can accrue points that go towards rent! Definitely more bang for my pretty bucks and aligns with my lifestyle choices! Peace out!