I was visiting family in the Quad Cities and reached out to Sundwell Mobile Mechanic for a second…read moreopinion on my Ford Explorer. I'd been told by another shop that I needed over $12,000 in repairs--and I've been sick about it for a year, terrified to even drive it. He took my vehicle overnight, gave it a full inspection, and found a few hose leaks that he clamped off. He also noticed the A/C was blowing warm and discovered it was a pound low. He did an evac and recharge, and just like that--it was blowing cold again. Not only was he professional, honest, and super knowledgeable, but he gave me peace of mind and saved me from an unnecessary and devastating repair bill. If you're in the Quad Cities and need a trustworthy mobile mechanic who truly knows what he's doing, call Sundwell Mobile Mechanic. You won't regret it.

Very helpful! He did us a favor by coming to our car even though he was with his family and did not…read morehave to. He knew the problem was pretty much right away and was very helpful with getting us back on the road with a helpful solution. Thank you Cody!

They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!

Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in…read moreNashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Additional Information: The owner has previously replied to this review in other venues stating that we "mutually agreed" that I would seek repairs elsewhere. This is untrue, as I was never given the option despite my willingness to pay for the "identified" repairs. Their manager, according to Sam at their dealership, said they would not service my Cadillac.

These guys are all amazing. They are honest, respectful, and communicate really well what is going…read moreon and what the next steps are. I want everyone to come here and feel safe with their vehicle.

Got stranded while on an out-of-town trip with a busted water pump. These guys had me in the shop…read moreand fixed within hours. Not days, or weeks, but hours. Even let me borrow a loaner car because I was in a jam. Probably the best customer service I've ever experienced in any genre of service. They also warned me of some other potential mechanical issues that may be developing, but in no way tried to force other repairs on me...said it could wait until I got back home. Price for the new water pump was under what I should have paid. I even saw the staff hugging another lady on my way out the door due to her being so thankful for these guys. Unreal mechanics and customer service...you can't go wrong!!

I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !

Very quick and easy to arrange our tow. We live several hours away, and had to rely on reviews for…read moreour choice. They were professional and efficient from the phone call to request help to paying the bill. We were quoted a price before they even came out, and that was the price that we paid. I appreciate the drivers help and local insight- He was awesome. Highly recommended!!

The service did a professional job of towing; arrived when scheduled, no problems or concerns.read more

Awful, these guys took a week just to look at my truck, then the day after i get it back from these…read moreclown, what they said they fixed is the cause of it to break down again. I used to like this place but not anymore

had issues with another shop, so i brought my truck here in hopes they could help sort out my 78…read morechevy c10. while it did take them a minute to start that is on my as the tow truck broke down on the way there so i was unable to get the truck there on the prescribed day and i dont expect them to hold up their other repair business for that. they went above and beyond what i had asked and they even found and repaired a few electrical issues that i was not aware of. reasonably priced and great to work with

We were coming into town for a youth sports tournament and hit a deer lying on the road. The next…read moreday, we went to My Mechanic Services without an appointment. Edward quickly assessed the vehicle and repaired what was necessary to make sure we could make the trip back home safely. He was thorough, kind, and did not upsell at all. This meant a lot to me since we were in a pretty vulnerable position 200 miles from home. Highly recommend!

Don't call this service if you want help cause they just won't show up!!! My 5 year old son is way…read moremore dependable than this service!!!! Lots of luck succeeding in business boys you might want to get a job at the gas station you stood us up Thanks for responding to my review. It solidified that my 5 year old son is not only more dependable than your sad service but also infinitely more intelligent. Not that it takes intelligence to know that your "service"told me they would be out to us in an hour and had me text the pertinent information you requested...see my screenshots for reference (feel free to google any words you might not understand).

I have a 2006 Range Rover HSE "Christine" (like the movie) & I had to get it serviced for…read moresuspension fault, radio stopped working, and a Transmission flush. I used their website to book an appointment for the following day and immediately got confirmed. Bottom line they really took care of me & my "Christine." I want to first commend Niki for her professionalism and transparency during the outcome of the diagnostic, she laid out the cost, warranty, & expected repair completion timeframe. She also kept me up to date on a regular basis on the status of the repair via text feature that I opted in, a phenomenal feature. I also have to say that Dustin is also a true professional as well, he made sure that I was taken care of and gave me my undivided attention/answers to all of my requests for information that I had-thank you! Now as far as Chuck I am truly thankful for allowing me to entrust my RR "Christine" to you and you didn't disappoint me, I am grateful that while stationed here in the Quad Cities I have a mechanic that takes pride in their craft. Outcome: 110% Satisfied with the repair, final cost, customer service, Dr. Ace's Courtesy Inspection, and professional culture that resides there. They also Support Military!

Having a college student who just had an engine blow in his car... I was super stressed and they…read moreguided me through the process. Everyone was kind and patient. They were kind enough not to charge me for diagnostics and they allowed me to keep the car there for a couple days so I could figure out what to do with it (repair wasn't worth the cost) . Would highly recommend !!!!