Terrible company. Do not order from them. I need 4 rods for a project, so I order 4 rods from them…read more After close to a week, a package finally arrives, but instead of there being 4, there is only 1 rod. Then when I call them they say they will mail me the 3 outstanding rods. When I received the package there were ZERO rods inside. They didn't even secure the package properly and they must have slipped out in transit. I called and they won't send me more as they say they are out of stock, yet on their website it is saying the product is still available in-stock. So now I have to order from amother company, weeks after my project was supposed to be finished. How hard is it to mail someone 4 rods? Obviously pretty hard for this pathetic company.

If you would like to purchase supplies from a knowledgeable and professional sales team then you…read moremust turn your business to this place. The extensive inventory they provide will save you money not having to look around for the best prices. A+

Phoebe is the best at customer service. She assisted me with my purchase and then got me help to…read moreget it loaded. Thanks Phoebe.

I hate the thought of complaint with an online review nut there's a first time for everything and…read morethis one's worth it since no one else has the full authority to help. bought a brand new washer earlier this month with 5 year warranty. Sales person informed us that the delivery driver would call with an hour notice before delivery and install and that unit was in stock and ready to go and would be delivered within 3 days. Two days later we get a phone call, washer won't be available until almost a week later. Delayed wry day comes, I'm up town and third party delivery calls my wife and says, " I'll be there in 10". He comes and drops it off, tells my wife that there's an installation charge for him to hook it up which we never heard anything about, plus it's a simple hook up. He starts a wash on the unit, gives my wife the instructions to let that finish and drain and then we're good to go. The washer wouldn't drain. We tried a couple loads to make sure, and the washer wouldn't drain unless you switched to a different cycle after the first cycle is finished, and then it didn't spin well, clothes were still soaked. I called Lowe's and after a couple hours of being sent back and forth my call was redirected to square one. So I hung up and came back later to try again, then someone had updated my account to where my order number was past exchange date, so then I couldn't even get anyone on the phone. So we drive up to Lowe's Valdosta, Ga location and speak to help desk and management, they alone were very kind and helpful to the extent they could be. They finally directed me to call the manufacturer GE appliances because we were past our 48 hour return that we were never made aware of. So I called GE, long story short, they wouldn't replace the brand new washer we'd just paid for and bought a warranty for but they'd repair it, which I voiced my dissatisfaction with being that Lowe's was quick to sell us a warranty and take the money out of my account for this brand new washer. The process with the manufacturer took about 3 hours in total. It's been 3 weeks no washer and family of four. Another third party service tech came today on behalf of GE, says the board is messed up so their process is that they have to order that part then come and repair. All this being said, Ive never had such a run around before after purchasing a brand new product from someone, and honestly any respectful owner, upper management, customer relations should be ashamed of this system. Everyone blames everyone blames everyone. No one owes you anything and redirects you to the next. I'm sure if i get any feedback on this review, it'll state something about how their policy works and what they've been told from their upper management from there upper management and so on. I'd write this for GE, but I purchased the unit from Lowes, Valdosta, so it should be their problem not mine.