I love Roddey's hardware. They look small from the outside but it opens up inside. They have…read moreeverything. Spend alot of money or a little they treat everybody the same with their outstanding customer service. Not sure about something or have a question? These are the people to ask. They are knowledgable about all aspects of hardware and give great advice. When i need something hardware wise I check Roddey's first.

Mr. Peter AND Camron B were so kind and helpful!! There was another young man, dark complexion…read moremaybe early 20s (didn't catch his name, but Peter may know) that was also awesome. I want to bring attention to these three guys for helping me out. Fantastic customer service, positive, helpful, and didn't make me feel silly for asking questions. They also gave me a survey QR code but it didn't work :( Which it what led me to write this Yelp review. TEN OUT OF TEN THANKS YALL

I hate the thought of complaint with an online review nut there's a first time for everything and…read morethis one's worth it since no one else has the full authority to help. bought a brand new washer earlier this month with 5 year warranty. Sales person informed us that the delivery driver would call with an hour notice before delivery and install and that unit was in stock and ready to go and would be delivered within 3 days. Two days later we get a phone call, washer won't be available until almost a week later. Delayed wry day comes, I'm up town and third party delivery calls my wife and says, " I'll be there in 10". He comes and drops it off, tells my wife that there's an installation charge for him to hook it up which we never heard anything about, plus it's a simple hook up. He starts a wash on the unit, gives my wife the instructions to let that finish and drain and then we're good to go. The washer wouldn't drain. We tried a couple loads to make sure, and the washer wouldn't drain unless you switched to a different cycle after the first cycle is finished, and then it didn't spin well, clothes were still soaked. I called Lowe's and after a couple hours of being sent back and forth my call was redirected to square one. So I hung up and came back later to try again, then someone had updated my account to where my order number was past exchange date, so then I couldn't even get anyone on the phone. So we drive up to Lowe's Valdosta, Ga location and speak to help desk and management, they alone were very kind and helpful to the extent they could be. They finally directed me to call the manufacturer GE appliances because we were past our 48 hour return that we were never made aware of. So I called GE, long story short, they wouldn't replace the brand new washer we'd just paid for and bought a warranty for but they'd repair it, which I voiced my dissatisfaction with being that Lowe's was quick to sell us a warranty and take the money out of my account for this brand new washer. The process with the manufacturer took about 3 hours in total. It's been 3 weeks no washer and family of four. Another third party service tech came today on behalf of GE, says the board is messed up so their process is that they have to order that part then come and repair. All this being said, Ive never had such a run around before after purchasing a brand new product from someone, and honestly any respectful owner, upper management, customer relations should be ashamed of this system. Everyone blames everyone blames everyone. No one owes you anything and redirects you to the next. I'm sure if i get any feedback on this review, it'll state something about how their policy works and what they've been told from their upper management from there upper management and so on. I'd write this for GE, but I purchased the unit from Lowes, Valdosta, so it should be their problem not mine.