I have seen Dr Titus since before he had this practice. He is great, but the past few times I've…read morecalled, they were no help. I had a prescription question and no one ever got back to me. They couldn't get me an appointment for the same day when I was ill even though I called first thing in the morning. Sorry to say, I'm going elsewhere from now on.

I have had the most comfortable, compassionate, and comprehensive treatment from Dr. Titus and his…read morestaff at this practice. Dr. Titus takes him time with you at each appointment, and carefully explains the results of any testing you have had in terms that are understandable, He is thorough as a medical practitioner, and is also attentive and sensitive with mental health issues. I am 100% satisfied with the care I receive there.

A Heck no! Ever since they changed from LVHN to Jefferson things have changed for the worse. They…read moreused to have great staff and were super competent. I was seen at first by a very rude , curt heavyset dark haired Latin lady who interrupted my explanation and didn't listen to my concerns about taking my BP . She asked if I wanted to take a test first and then see the medical assistant or the other way around either way she was very rude and unprofessional. The actual MA was nice but unfortunately the meds. Prescribed were ineffective.I wouldn't recommend this place at this point. And who the heck is Jefferson medical anyway? Another Philadelphia hospital group gobbling up LVHN?

Front check in staff are very friendly and professional. I…read morewas here for my yearly mammogram. I like going to this facility due to the friendliness of the staff and technician, and I have never had to wait for my appointment. I'm already scheduled for my mammogram for next year, which is a plus, so I don't forget to schedule. They have packets to remove deodorant prior to test, and packets of deodorant to put on after test. Great idea.

The reception staff @ Muhlenberg Primary Care on Emrick Blvd. are nothing but INCOMPETENT,…read moreUNPROFESSIONAL MORONS. They screw up appts, they screw up requests for patient files, they screw up paperwork, they screw up forwarding your prescription refill requests, they screw up the order in which they send patients into the back office, & they are generally just OBLIVIOUS to their own stupidity & come off as rude, indifferent, & arrogant. No real problems w/ the nurses or docs.

I agree with Charly on the clerical staff blunders. They really do mess many important things up,…read morebut the doctors are great.

I just went here the other day for moderate leg pains. I expierence pain, shooting, and dull, in my…read moreleg and it is getting debilitating. I wanted to start out getting examined at a regular family practice to get a basic idea of what could be wrong. I called and they were nice. They system fell out while providing my information and I had to repeat ALL of my info on the phone. Ended the call quite annoyed. I came to my appointment as a new patient and was told to not come a minute later than my scheduled time to fill out paperwork. In fact, I was 5 minutes early and couldn't find out who I was supposed to speak with. All of the "Check-In" areas were too busy to even look at me--a sign on the wall caught my eye and said "take a number." I looked all around and had to wait for eye contact from someone on the phone to find out where the numbers were! I took a seat in waiting room filled with unsupervised/roudy children wondering what would happen next. About ten minutes after my scheduled appointment time, the receptionist finally called my number for me to come and fill out paperwork. I was finally called after most of the waiting room cleared out and was asked by a young girl for my weight and height. This office is filled with people fresh out of college. I was then put into an office, and waited for over 20 minutes by myself silently until the young girl came back. I was half asleep and demoralized by the time she even came in. A doctor, looking in his mid twenties comes in. After explaining thoroughly to them where and when my pain was precisely occuring, the only places I was examined with the stethoscope was on my chest, stomach, and back. They also did a unseemingly successful job of checking my leg reflexes. I was prescribed a blood test and was given steroids. All in all, wasting money and almost an hour and a half of my time. St. Lukes--What a joke. Yea, family "practice" all right...

I went here for severe winter skin allergies and I was advised with nothing short of buying Aveeno…read moreat the drugstore. The doctor wasn't helpful and seemed uninterested. Second time was here, was for my seasonal allergies that became a whole year case for me. I made the appointment, arrived on time and was made to wait 2 hours - only to get an intern and then had to wait another 45 minutes to get me an official resident allergy specialist. Third time I wanted to make an appointment for suspicion of Lyme Disease and their receptionist made no space for me. She sounded lazy and uninterested! I made an appointment at ANOTHER medical clinic and was handled immediately due to my case. I WILL NOT GO BACK to this clinic again.

Never in my life have I come across such an unprofessional doctor's office. You would think this…read moreplace was a social hangout, not a medical facility. The front desk staff are completely unprofessional -- to the point where they lied to me and told me my doctor refused to print my prescription. I actually had to cancel work meetings and go to the office in person just to speak with my doctor, who was shocked and had no idea her staff told me that. It's clear the front desk makes it hard for patients to reach the doctor, pretending to be "busy" just to avoid helping. Once they realized my insurance wasn't paying their office, they completely stopped returning my calls about my medication. I even left a message with a "student" that was supposed to go to the doctor, but found out later it was never passed along. This place is beyond unprofessional and disorganized. I've since heard they're being investigated, and honestly, I'm not surprised. If you value your time, honesty, and proper medical care -- go somewhere else.

From the owner: Mary Anne Pajel-Sio, MD has been in family practice for more than 20 years, happily serving the…read moreBethlehem, Pennsylvania region. At her private practice, Willow Park Medical Group, she treats various conditions, including asthma, allergies, and ADHD. She earned both her bachelor of science and a medical degree from the University of the Philippines, in 1979 and 1984, respectively. After becoming a doctor, she moved to the United States where she completed a three-year residency in family practice at Warren Hospital -UMDNJ -Robert Wood Johnson in Phillipsburg, New Jersey. After completing her residencies, she joined the private practice: Willow Park Medical Group. She and her staff attend to patients of all ages and encourage them to take an active role in their health. No patient is "just a number" to her: she gives individualized care to every person who walks through the door. Should any of her patients require specialized care, Dr. Pajel-Sio also works with the following hospitals and advanced health care networks: The Lehigh Valley Hospital Health Network; St. Luke's Hospital Health Network; Easton Hospital; and the Coordinated Health System. Dr. Pajei-Sio is always happy to accept new patients and invites you and your family to book your first appointment with her today.

Absolutely outstanding service and quality healthcare! I called in the morning with a sinus…read moreinfection and associated headache that I had let go for too long, and it was now stopping me in my tracks. The office found an opening for me that afternoon, and the staff and healthcare provider gave me excellent service and care. In a time when healthcare feels like you are being rushed in and rushed out, it was refreshing to have a healthcare provider that spent time with me, listened to my health concerns and treated me with care and compassion. As a result of the outstanding care and service, I was well on my way to recovery!!

Dr. Alex is exceptional! She doesn't miss a thing when you describe your health situation. She…read morefollows up from check-up to checkup, having forgotten nothing. It's hard to describe how confident I am in the care she provides. As for the rare "emergency" visit, the practice sees me efficiently, especially if I use the 8am slot reserved for emergent patients.