Our problem was low flow, and Craig was initially baffled. In a few minutes he had it figured out,…read moreand fixed. But that was not the real clincher as to why Craig is excellent at what he does. The problem appeared at 4:00pm and Craig was here in short order, and the problem was corrected in time for dinner. Thanks

Trevor and Chuck did a fantastic job coordinating a new well installation meticulously coordinating…read moreall required contractors. Highly recommend!

Always quick to respond, work is done with quality, and done right the first time. Highly recommend.read more

I can't say enough good things about this company. We moved into our new house in September and had…read moreno idea about the size of our propane tank, who owned it how any of that worked. Sheila was extremely patient with me and so helpful even though there was a possibility we were under contract with another company. She advised me what questions to ask what to look for and who to contact to get the proper information. I was so happy that we were not under contract with anyone else and were able to go with Elite. They deliver on time as requested and are very communicative with any type of billing information. We like them so much for delivery service we are setting up a service contract with them.

I've been dealing with Elite for about 8 years now. I've found them to be prompt, efficient and…read morereasonable in all my dealings with them. Three years ago we moved into our new home which was built in 1949. The technician came out to service the gas heater. He not only serviced the furnace but spent a lot of time explaining the system to me and how to make it more productive. He showed me how to adjust the old heat ducts to get more heat/cool to the 2nd floor of our Cape Cod style home. He even constructed a little "flap": out of duct tape and cardboard to seal the space where the filter in inserted. All this for no extra charge and with great patience. I highly recommend this company. The people and service is unequaled in my opinion.

I work for the largest heating and air-conditioning company in the world. I am a field…read moretroubleshooter with 40+ years of experience. My gas-log stove died due to lack of replacement parts after 25 years. I researched models online and found one that matched the dimensions I require. I visited Kegerreis because they said the model I wanted was in stock. I did not require installation. My wife and I visited on a Saturday to confirm the showroom model matched the dimensions I require, and that my wife was happy with the product. After confirming, I asked if this was something we could purchase today. The salesperson said yes. We placed the order, explaining that it needed to be compatible with propane. We also ordered common parts that typically fail in gas-log appliances. We paid in full, using our credit card, (with a 2.4% added credit charge), and asked if we could load it from there, and they said "no, it's not in stock here, it's in our warehouse and they don't work on Saturdays." We could pick it up Monday. We called them Monday, and they said it is not in stock in the warehouse, they would have to order it. It will be here in 3 weeks. Four weeks later, at the end of the month, they charged me the full amount on my card. We assumed this meant the product was in. My wife called and they said "no, it's not in, and we can't be expected to call every customer." I get it, end-of-month is when your numbers need to look good. 2 more weeks and we picked it up. I installed the appliance and took note that the data tag specified natural gas, not propane. This is common. There is a simple retrofit kit to convert it. As there was no kit in any of the parts boxes, I guessed that they installed it. It is nearly impossible to be sure merely by looking at it. I test-fired it, and it was clearly set up for natural gas. I researched the conversion kit and obtained the specifications of the new orifices. I ordered a kit from an online source, but I also called Kegerreis and explained that I needed the conversion kit, and they assured me it was in the boxes of parts that I received. They said it is small and easy to miss. I told them it was not, but I didn't care, I would pay for another one to expedite the process and get the thing running. They had it in stock. They charged me for the kit (with a 2.4% added credit charge). I deal with parts and shipping delays all the time in my job. Blaming Covid is the new go-to excuse. I understand and expect delays, but I don't understand how you can't know your own inventory. Although the missing part was a trifling issue, it is short-sighted in business not to lean the customers' way. They are just another business; they suffer from the "Small Family Business Curse." They feel the need to scrape every penny towards themselves and dislike dealing with customers. I have no reason to deal with them again and will travel any distance in the future to avoid them. In the end, they provided what I paid for, so they don't stand out as horrible or great, hence 3 stars.

Always so helpful and professional. It's like an old school business. They value their customers…read moreand doing the best for them.

Terrible cleaning job I do not recommend. Wasn't to pleasant…read moreto deal with. Chimney was cleaned out at most 35%

I can not wait to put Weller's Chimney Cleaning service on blast. So I hired Weller's to come clean…read morethe chimney, this was in middle of February. They charged me for a chimney cleaning and stove cleaning. I totally agree they cleaned the stove. However, I just took out my wood stove last week to be replaced with a gas stove and it was very apparent to all that the chimney was never cleaned. And No, the stove was not used after it was cleaned. I went away on vacation to New Mexico after that cleaning and came back to warmer weather in March so I wasn't messing with that stove. I have 2 chords of wood left to prove that, lol. So I call Wellers and was called a liar. They refused to rectify the situation. Even when I mentioned I would just like the chimney cleaned correctly so it wasn't dripping creosote down my brick hearth. Wasn't asking for money back or anything crazy. The woman I spoke with told me since I went with someone else to get the gas stove then that new company can clean it. She also said that my posting on social media would have no affect on them as they do well enough without me and "go have it". She said it's now June and the cleaning was in February. So she doesn't know why I am calling now. Well Kelly, how often do I go take my wood stove from the brick hearth and look in the damn chimney. Had I not been replacing this stove I would have never known the condition of this chimney or that it was not cleaned. this is a potential house fire. Do yourself a favor, do not go to Wellers to get your chimney cleaned.

Zane Miller was the technician from Comfort Pro who came to do the yearly A/C maintenance of our…read morehome. He also installed a WiFi thermostat for us. He called before he came and was very professional. We would highly recommend him.

Been dealing with Comfort Pro for few years. Always for most part had very good service on all 3 of…read moreour units under contract. On Sunday, 2/8/26 during the extreme cold spell we experienced an issue with one of the units. Seemed that maybe Comfort Pro was having an issue for on-call tech. Tech showed up and checked our unit, advising that it was functioning properly and did readjust the gas valve, and departed. I had another HVAC company respond to check the unit. He said he smelled gas and found that gas line from gas valve to the line leading to the burners was leaking. I took picture of the fluid bubbling up after he sprayed it. Tech told me that the leak could have caused a terrible fire mishap, especially next to the burners. He corrected the issue and the furnace is presently back up to proper heating condition. He said the burners may not have been getting enough gas since it was leaking. We will be calling Comfort Pro on Monday! Should have techs better trained for these situations.

Wow! So impressed with Shawn! He was outstanding! He explained everything so that we could…read moreunderstand and we appreciated his honesty. He has earned our trust. He was very polite and knowlegeable. Look forward to working with Shawn and this company. Gary & Deby

Responsive, practical, thorough, honest - when you find a company like Dottery's you stick with…read morethem. I tried working with other HVAC companies and kept being told that I needed to replace my 2-year-old system (completely insane). Dottery's stood out with suggestions grounded in reality and thoughtfulness. I feel like I can trust these folks and that's very important.

I have called Mccullions A/C, Heating and Electric for plumbing, engine generator and heating…read moreservice; for both repair and general maintenance. Barb gives accurate information, Terry and his technicians have provided excellent work in the noted categories at a more-than-fair price. Very friendly, easy to work with. I highly recommend McCullions for your HVAC work!

I called L&S to my home for a very, very small job: To install a ceiling light fixture. The guy who…read morearrived to do it did a great job, and then cheerfully stayed to do another small job. Now, I'm hiring them to install two more fixtures and some additional outlets. This company is excellent.