Replaced a $6,000 dollar grinder pump at my facility and it worked for a week. when we contacted…read morethem, they stated they do not warranty any of the work. I could contact the manufacturer. I reminded them that I am the customer and they installed it. They offered to pick it up but didn't know or care to know the process for warranty on the part. Worst customer service. Now my business is out 6K and I need to have the work redone.

they came to our house to help us with our sewer line in the basement that came apart and flooded…read morethe basement. we have a pressurized gravity fed system. They diagnosed a clog without even turning our system on or checking it. We spent $1200 they camera and jetted the line but found no clog. but did discover we were on a party line with the neighbor. So, then the neighbor paid $1200 to have his line jetted and camera again no clog. They wanted to dig up his driveway to be able to run the camera farther to find the clog. Quoted is $5000. We had another company come out to inform us because it's a pressurized system the likely hood of a clog was slim. Tested our system and it was a bad flow check valve. $2400 for a wrong diagnosis from 1776 plumbing, a wrong diagnosis because they didn't even check our system. I emailed twice to follow up with them to try to meet in the middle and rectify it before I had to leave a review but they ignored me both times. They are not up front and honest.

Pathetic about the snake stuck said it will cost you Seven Grand to dig it out told him no it's…read moreyour fault they said hey we'll cut the snake leave it and go home pathetic joke

They were promt in coming to my address! Gentleman was polite and friendly. Got the job done with…read moreconfidence. Repaired a leaking copper freezer pipe.

Dealt with them only twice in my lifetime- both times they saved our hide. The first was back in…read more2015 when another "company" had convinced my elderly parents they needed to replace the entire pipeline from the house to the sewer in the street. Essig ran cameras thru the pipes revealing no compromise in the lines thus, saving my parents thousands & performing a simple de-clog. The second time was a few weeks ago when a very old, unmaintained, oil furnace quit in the middle of a deep freeze leaving my elderly mother with Dementia without heat. They "repaired" the furnace enough to buy us some time to make a decision regarding replacement & even made a house call off the clock when my mother accidentally thru the kill switch on the heater. They were efficient in the install of the new heater & helped me orchestrate the service without being present (I live out of town) in a trustworthy manner.

I requested a service appointment for my air conditioner- in February. They scheduled me for this…read moreweek, and waited until one day before the appointment to tell me it had to be rescheduled - AND they're scheduling out in august - how does that make sure everything is fine for the season? And never mind that I arranged MY schedule around them . This is not the first time this has happened with them - do you really mean to tell me that you already have emergencies scheduled in to August so you can't service my unit -which I purchased from you because you said the one I had was old and needed to be replaced. And forget actually talking to someone in the office - all you get is an answering service

I was looking for a good electrician in the area that would charge me a reasonable price. I have…read morecontacted over 12 electricians and Jim was the most competitive one and even provided free estimates. Several other electrical companies charged over $100 just to come out and do an estimate before even doing any work - I found this to be ridiculous and decided to go with "James Morrow Electrician and Handyman." I can tell you right away that I made a solid decision as that Jim did a great job from the gecko! He was very responsive, professional and explained everything he is going to do over the phone so that I felt comfortable with choosing him as a professional. When he arrived, he was very respectful to the property. He did not mind me watching him install the electrical outlets in my home and explain how the whole system works. Jim did a fantastic job of eliminating one of my existing electrical outlets and moving it up. He also installed a new GFI outlet in my bathroom so that I can hook up my beloved Japan-style bidet toilet. Overall Jim is very knowledgeable and experienced in his electrical work, as well as very meticulous in little details. He takes pride in his job from start to finish to ensure the job is done right the first time. I felt very comfortable with Jim and "James Morrow Electrician and Handyman." Thank you Jim and I will definitely be using this business for any and all the future electrical work around the house. You can be rest assured that the "James Morrow Electrician and Handyman" is on my speed-dial if any future projects or issues arise. I am very glad that I found a local business that I can trust.

Real easy to work with and quick in responding. Definitely my go to guy for electrical work!read more

We highly recommend APEX. Anthony showed up within 2 hours of my initial phone call. When he got…read morehere he was thorough and informative. He fixed the clog and explained the problem. We were very pleased.

From the owner: Apex Drain is a small family owned business that specializes in drain cleaningread more

A rep from this company came to my house to give an estimate for work. He told an estimated price…read morewould be forthcoming possibly later that same day or the next day for sure. Still waiting for the estimate one week later. It is clear the company is not interested in doing the job. I wish the company rep had told me that from the start rather than leading me to believe a price would be forthcoming and wasting my time checking for estimate. Poor customer relations. Needless to say, I will not be calling this company for any work in the future and do not recommend them to anyone.

From the owner: Reliable HVAC, Plumbing, & Electrical Services in Greater Berks & Surrounding Areas. We have you…read morecovered for all of your home services needs.

We needed to replace a cast iron baseboard along an outside wall in our bathroom. The base board…read moreunit developed a leak and needed to be replaced, so we called Santos Mechanical. Immediately they told us they could replace the baseboard. They provided us with several options. After choosing a baseboard, Santos Mechanical quickly ascertained the parts, removed the old unit, and replaced the new unit and parts. They worked efficiently, maintained a neat working environment, and completed the job with functionality and an excellent appearance. In addition to the replacement of the unit, our entire system had to be drained. After completing the replacement Santos Mechanical had to refill our entire system which has two different phases. They had to be in our entire house where they carefully moved furniture when necessary. They were very careful to cleanup as they went from room to room. They are very trustworthy and considerate of our home. The price was very reasonable and the estimate reflected the final costs of the entire repair.

Reliable, hardworking, honest, qualified, flexible, and affordable! Santos has shown up for my…read moreplumbing needs/ issues on multiple occasions and has always been able to resolve them promptly. He's great with communication and quick to respond. He's our trusted go-to HVAC technician.