Had them out to replace two toilet feed valves with supply hoses, a faucet, the inner parts of two…read moretoilet tanks (fill valve, flappers) and two sink baskets that had cracked. They responded quickly, worked around some schedule conflicts (on our part), and did everything with professionalism and quality.

Excellent service finish job in timely manner. Install new boiler in my home. Even on a cold day…read morethe brought portable heaters so my family and pet stayed warm. Will keep them in my phone book to call for any problems

Had a problem with my furnace. Called 5 Star and they scheduled me for the next day. The Tech…read morearrived right on time. Asked a few questions about what was happening. I told him and he went right to work. In a half hour he located the problem and fixed it. No parts needed. He was knowledgeable and pleasant. He informed me on what he was going to do. No wasted moments. Didn't try to sell me something I didn't need. I highly recommend this company for their integrity and promptness. Great company.

When the time came to replace our coal furnace, we wanted to make a smart energy choice for the…read morefuture, so we installed heat pumps in our 100-year-old home last year and hired 5 Star Heating & Air to do the job. Kevin was extremely thorough in planning the installation and purchase. All members of the crew are very professional. After a full year with the heat pumps, we are extremely pleased with our purchase. It's a cleaner source of heat and, of course, with summer coming, we love the added bonus of air conditioning throughout the home. The ability to adjust settings room by room is really nice, too.

We needed to replace a cast iron baseboard along an outside wall in our bathroom. The base board…read moreunit developed a leak and needed to be replaced, so we called Santos Mechanical. Immediately they told us they could replace the baseboard. They provided us with several options. After choosing a baseboard, Santos Mechanical quickly ascertained the parts, removed the old unit, and replaced the new unit and parts. They worked efficiently, maintained a neat working environment, and completed the job with functionality and an excellent appearance. In addition to the replacement of the unit, our entire system had to be drained. After completing the replacement Santos Mechanical had to refill our entire system which has two different phases. They had to be in our entire house where they carefully moved furniture when necessary. They were very careful to cleanup as they went from room to room. They are very trustworthy and considerate of our home. The price was very reasonable and the estimate reflected the final costs of the entire repair.

Got heater and AC going and changed the sump in basement...these guys are excellent...will be using…read morethem again!

DO NOT UNDER ANY CIRCUMSTANCES HIRE THIS COMPANY!!!…read more After six weeks of waiting with virtually no progress, we ended up having to do most of the digging and prep work ourselves. Instead of providing solutions, they repeatedly canceled, delayed, or gave excuses--everything from staff call-outs to vague scheduling issues. Meanwhile, we were left with a home that was unlivable due to having no running water and a non-functioning sewer. No family should be put in that position, and no reputable company should treat customers this way. For those wondering how we approached the situation: we were extremely patient and courteous throughout, giving them every opportunity to make things right. After more than a month of this, we finally called a different company. They arrived the same day and fixed the problem promptly. Our home is livable again--but certainly NOT thanks to Losch. I'm sharing this so others can avoid the stress, delays, and complete lack of professionalism that we experienced.

I DO NOT RECOMMEND!!! I live in Fla. and had some work done at a home up there.I was told $94 an…read morehr.okey sounds reasonable.Nobody ever told me it was $94 each technician.Told me they were there 11 hrs. the part itself was $217.00,THERES NO WAY THEY WERE THERE 11 HRS.my bill was $1,251 and change for a $217.00 part.REALLY??? I feel I got ripped off.Heres the kicker,nothing is under warranty.The furnace blew out,and had to call them back,got charged another $405.00,If you hire,ENQUIRE !!! Seriously I do not recommend.The lady Jennifer is as sweet as can be though,thats the only good thing I can say about them.

Antz is great ! The technicians are always pleasant and knowledgable. Recently, for an emergency…read moreon a Saturday Ken K came out. He worked tirelessly and helped to get a solution for us. Freddy delivers our oil and is always prompt and reliable. We enjoy/ed working with the office staff and salesman for our air conditioning unit purchase and needs. Everyone is pleasant and works for the customer . Hats off to Antz - five stars !!!!

From the owner: Since 1946, Antz Energy Systems Inc. has been providing full-service mechanical contracting at the…read morehighest possible quality for the lowest possible cost. We provide services to both residential and commercial customers and we specialize in design/build construction and renovations. We offer 24 hour emergency service, and when you contact us, you speak with a personnot a machine. If you are looking for a service company or starting a project requiring our services we welcome you to contact us to discuss your needs.

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.