Awesome customer service and a very modern, well equipped facility for all your painting needs…read more Just a bit tricky to find would be my only complaint.

Friendly people, but the paint I re-ordered does not match. I gave them the code off of the paint…read morecan, guy said it was no problem, and the white absolutely doesn't match--the new paint (white) has a greyer/bluer tint than the rodda can from my garage, despite me giving them the exact code. I now either have to repaint my entire room with the new paint, or throw this out and try to get them to match it again? No thanks. I've now spent $190 on 5 gal of paint I can't use.

I have bought paint here for my last 2 houses. The staff are great at asking questions to guide you…read moreto the best primer and paint for the job, depending on the color, what you are painting on/over (what color, walls, cabinets. etc.) and there are various options depending on your budget. I am always happy with the quality of the paint and the service.

Matched old wall paint perfectly. Great service and prices are way lower than Sherwin Williams.read more

Great customer service (and you can get small test…read moresamples!). Only real negative is their parking lot & that's not their fault.

When you're being lazy and keep scrolling past the review because you know it's going to be a long…read moreone....wheeew okay here we go. I started remodeling my condo to get it ready to be a rental. When I first purchased the condo I painted the down stairs in "Greywood" by behr. And the kitchen and downstairs bathroom were both a grey-ish color by behr.....I hated it. Hated it. Hated it. And I knew that it would not attract renters. We aren't even going to get into the upstairs color patterns.....anyways. I started watching property brothers like crazy and became obsessed with light greys! I came across a color called grey owl by Benjamin Moore. It was the perfect grey! I just knew it! So I went to the Benjamin Moore Mallory store in federal way and got a simple. I SCREAMED!! It was literally perfect! Wasn't too glossy or too dull. A couple of weeks later I got up and drove to this Mallory a store. The employees were helpful and so kind! I told them what I needed which was 3 gallons of grey owl. 1 gallon in semi gloss and 2 in eggshell. They also played with my son while we waited and things got pretty adventurous. When my paint was done I paid and we left. I get back to the condo and start painting the upstairs. As I'm painting and it's drying I can't help but notice how glossy it looked, so I stopped painting. I went down stairs and painted a patch of the eggshell gallon I had, right next to the patch from the sample I bought previously. I let it dry and I compared the two. The new gallon was visibly shinier! And the color was off. I waited for the next day and packed all the paint back up and took it back to the store, along with the sample that I brought. I had my son with me during this visit so it could've went 1 of 2 ways. I came in and told them the issue, I gave them the sample and they looked at it under their paint analyzer thingamajig. That's when he told me that the sample was made out of a different color mixture than what they mixed and that's why it looks different than my original sample. Then another employee comes over and tries to tell me "well samples are just for you to get an idea of what the color looks like but they won't be exact" and I told him exactly "that makes no sense. It literally defeats the purpose of a sample". I was done talking with him by then. And it still didn't explain why it was so much more shinier. So they're back there trying to figure it out and I'm irritated as hell. The manager joins in on the conversation and points out that the name brand paint I purchased (ultra sheen) has a higher sheen gloss on theIr egg-shell finish than all of the other name brands. Therefore if I want it to be just like the sample then I would need to purchase the Benjamin Moore paint namebrand. So they swapped it out, tested it, and we were good to go. I Got home and started painting the walls and they were exactly what I wanted! I must point out that not once during that entire ordeal did I receive any type of attitude or unwillingness to help from the employees that were helping me and I truly appreciate them for that. Good store! Good team! For the most part lol no hard feelings

I ordered a quart of paint, gave them the name of the paint, the color was wrong. Before mixing…read morethey informed me they could mix the color . I would not trust this company, at least not this location for paint.

I called to ask about a tiny touch up and Casey actual came right over to help!! As in... came over…read moreto my residence. At no charge, he was so helpful in showing me the trick. Wow! Talk about customer service! We need more goodies like him in the world! Thank you Casey!!

I found Almaraz Construction during an exterior remodel with another company. Jose and his crew…read morewere the subcontractors hired to complete the siding replacement. The team was phenomenal! Not only respectful, always prompt, clean, they did a great job. I have since hired Almaraz Construction to complete my interior remodel of my round house which is challenging and unique. Drywalling a round home is a huge challenge. They did an amazing job and it looks fantastic. They are now installing a Murphy bed and a new bathroom vanity. No matter what the job, the team has been incredible! I will use them next year for my complete kitchen remodel. Thank you Jose and team!!!! Brenda & Bob on Harstene Island

**Above and Beyond Contractor who does what he promises to do at a fair price**…read more Jose was quick to answer my request for a bid to paint the exterior of our home. He came to our home on time and did a thorough walk around our home and gave us a detailed bid. For reference we had most of our siding replaced, and the entire outside of our home painted, including front door, gutters, along with some other repairs. I found Jose and crew, to be professional at every turn, I liked that he had a detailed contract and several options for payments. His price was fair after receiving another bid. It is a lot of trust having work done in and around your home, Jose met and exceeded my high expectaions of doing an excellent, and detailed job. He takes pride in his work. Communication was seamless throughout the project, that is important to me, he even answered the phone when I was calling him while at the paint store getting a sample to try a color out. I highly recommend trying colors out on your house before finalizing your choice. Jose is generous with his knowledge, he showed me how to take apart light fixtures in order to clean the glass and spray paint them, They look brand new and saved us $ He even shared his recommended spray paint with me. I will use him again without hesitation. K & S Wright Gig Harbor WA

Chad is the man!!! So very helpful and amazing customer service. I am excited to start my newest…read morepaint project thanks to him!

This is not about the store itself, but the product. The employees were nice…read more We moved into our house in May of this year. We knew we were going to paint right away because the previous owner(flipper) has painted all of the trim TAN! Who does that? Anyways, we started in our bedroom. We began prepping and the paint started PEELING off the trim. In chunks! Immediately I place blame on the contractor, because OBVIOUSLY they hadn't prepped properly. We sanded and sanded and patched and cleaned and primed. We painted using Behr Premium paint and it came out beautifully. Covered in one coat, but we did 2 on everything to be safe. Then, we moved on to our living room. We decided to go with a beautiful blue color. We were told, "you have to use Sherwin-Williams paint if you want a good paint job" so, we did. We bought 2 gallons of Oceanside Blue in matte finish Duration paint. We prepped, primed and started painting. Here is where the trouble begins. The paint is covering SO PATCHY AND UNEVEN. We power through thinking "maybe it's because of the color" so, we let is dry overnight and start again the next morning. It took both gallons of paint to finish the second coat. It was still awful. It was striped and patchy and there were places that looked like we hadn't even done a second coat. We went back to the store and got another gallon of paint. The staff assured us that after a 3rd coat we would be happy with the finish. To be safe, I asked with rollers they recommend and purchased the rollers they suggested. Once home we dug back in and started painting. 3rd coat on and things started improving, but, still needed another coat in places. We moved onto the doors and headed to Sherwin Williams Paint for our FORTH gallon of paint. The doors were prepped (sanded, cleaned, primed) 2 coats of primer and 2 coats of paint and the door looked like garbage. It took 4 coats of paint on the door to get it even. We let the door cure for 2 days(ok. We had to work so it sat there for 2 days waiting for us) Today, we hung the door and guess what?! The paint is coming off! So, we did some research and found that this is common with Duration paint from Sherwin Williams. I looked at My husband and said, "I wonder if the paint they used was also Sherwin Williams and that is why it was peeling off?" He went to the garage and SURE ENOUGH the paint they used was Sherwin Williams Duration. On both interior and exterior (which explains the bubbles and peeling spots outside) I am so angry. I will be complaining to every single place I can think to complain. You don't want to know how much money we have spent. These are the pictures of the progress and peeling chipped paint. So ANGRY

I bought a new Honda battery powered mower, HRX217XB. It has issues:…read more1. The drive locks up in one wheel or the other when you finish a row and try to pull back before turning and it leaves a divot in the lawn and is hard to maneuver. 2. Has plastic wheels that slip on any incline. For $1300 you should have good quality wheels. Rubber at least. 3. Battery is good. 4. Mowing power (1.5 kw) is only good for fairly short grass Overall gets a C- grade. Would not buy again. Just a poor design & engineering, especially for the price

Worst customer service ever. Went in to buy a product on sale for Memorial Day. Waited 20 minutes…read morefor assistance. The manger was very dismissive and had an attitude. She was not able to honor my purchase and provided no solutions. I will never frequent this location again! Called another location who was extremely helpful and offered support. He was a pleasure and was able to honor my purchase.

I have always liked going in hardware stores. But today my husband gave me a challenge: He was…read morecurious if he could find a new tip for his favorite walking cane. Well the people here were incredible in assisting us. There was a young lady at the register that directed us and two more people helped us locate : Yes a cane tip! I was elated! I have bought those before and it can be a pain to find the exact tip for canes. Both of us use canes now for better mobility. So we are glad we do not have to replace our favorite canes but put tips on them now. There is a section that have a variety of sizes. One store clerk pulled the tip off of my husband's cane and found the perfect fit. The package has four ! It was $5.14 ! I I bought a package of 2 tips at the nearby drugstore for for my cane. They were pricey and did not fit. And worse I lost the receipt. So I had to buy another cane. Because that tip was worn out to use anymore. So getting four tips for about $5 is a great deal. So anyone who has canes of any kind ,go to Ace Hardware to replace tips! They are helpful and go beyond to provide great customer service. And no worries, they will help you remove the old one and put new one on quickly. I truly did not expect Ace to have those kind of things but they did. I will return here and refer my friends. Oh and they also have some pretty plants here too. Next year I am definitely planting some flowers! And as you leave store, there is free hard candy to grab a few for just visiting .

The most amazing staff. Had a horrible experience at another location. Went to this location and…read moreway better experience. The manager was solution based, supportive and pleasure to be around. 10 up