Huge thank you Theil insurance Group Appleton. Stacey Theil went way over and above customer…read moresatisfaction. Stacey (and other members of agency) went out of thier way to help answer questions and offer suggestions,for a situation a member of my family is going through. The thoughtfulness and knowledge shared by Stacey and others at Theil Insurance group,was more then I could have asked for,and way more then just customer service. It's easy to see why this established business has been around for so long. Easily 5 star rating..easily!

Mel is a grea agent to work with and always helpful on getting policies in place and best premiums…read morepossible for house, cars or toys!!

Remmel & Associates, Inc. has far and beyond exceeded my expectations and has been a trusted…read moreprovider of Life Insurance for my wife and I for a little over a year now. Ryan has been a pleasure to work with and is very knowledgeable and able to answer all of my questions and give me information that is useful and relevant in my decision making process. The entire staff has been very helpful and willing to take the time offer exceptional customer service. As my needs changed, Ryan was able to lay out a plan that mapped out exactly how my policy can grow with my family. I chose Remmel & Associates based on a recommendation of a colleague after searching for a family owned company with roots in the Fox Valley. I have not been disappointed and will continue to use this company for my family's insurance needs.

From the owner: Life Insurance, Brokering & Retirement Plans.read more

Excellent customer service. I came in to switch my membership from Texas to Wisconsin and they were…read moreable to get it done quickly and without any extra cost to me. They also made sure that I knew about the discounts that I could get on renters and car insurance. All of the staff I interacted with were very friendly.

On or about March 15th 2024 I contacted AAA Appleton and spoke with Gregory Rhude to be quoted auto…read moreinsurance for a 2011 VW Jetta. Gregory asked me if I had prior insurance 3 times, 3 times I said I did not. He asked me If I wanted to be paperless, I informed him I did not. Gregory quoted me a price of $550 for 6 months of auto insurance. I wanted monthly auto insurance billing but he stated this was required due to not having prior insurance. He stated that the terms would change to monthly after 6 months and told me to ignore the prior insurance declaration forms or to leave them blank when applying for insurance and required that I sign all the documents that he sent me in order to activate the insurance policy. Later I contacted Gregory Rhude on March 20th, 2024 to inquire about the status of the insurance processing due to not having prior insurance, he informed me that his team would take care of it and to simply allow more time to pass. I was charged an additional $264 later due to not having prior insurance, however I was not aware of this at the time because I was not informed of the surcharge through mail as my preferred method of notification against my express wishes. On September 17th 2024 I was charged $960 for 6 months of auto insurance even though I was promised monthly payments after the initial 6 month period. This left me with $1.77 in my bank account and significant financial hardship as my next paycheck was not until September 27th. Despite cancelling my policy as of September 17th and being promised a refund by September 20th I still have not received my refund as of September 23rd, 2024.

Marcia is an awesome agent! She will review your current situation and build a plan that fits your…read moreexact needs, both for your budget and coverage! I highly recommend Marcia when shopping for car, home, life and business insurance in the Appleton area.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Appleton, WI area since 2007, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

In January 2024, the basement in one of the six building in our association in Sister Bay Wisconsin…read morewas flooded due to a water main break. As the Board President, I made arrangements to meet with several contractors and our assigned AOI representative Kelly after the basement was pumped dry. While this was a NEW experience for me & the Board, Kelly assured us that she would keep us informed/funded during th entire recovery process that eventually lasted about five months. As one can imagine, we had to work with major contractors (inc WPS) and smaller (one/two person) shops who could not afford to wait weeks/MONTHS to be paid, something that Kelly was completely aware/respectful of. I can not underestimate how valuable AOI and Kelly were during the process which (in some estimates) got owners back into their units months earlier that initial guesstimates.

Would not file a claim after there client hit me in a high end sports car I was told and I quote "…read moreI can't make him file a claim it's not our problem figure it out your self" and I was hung up on. great way to run a insurance company