I placed an order for 2 boxes of Letterpress Christmas cards on October 17. They immediately…read morecharged my credit card for $38, sent me a confirmation and that's it. I tried to contact them in late October, nothing. Finally on Nov. 3 Laurie answered the phone and promised to get me an answer. On Nov 3 she sent me an email promising that the cards would be mailed on Nov. 6th or 7th. I still haven't received them and have called and left messages every day, as well as sending her an email on Nov. 13. Still no word from them. The products they show on their website are beautiful, but I don't think they really plan to deliver them to people once they get the money. I am working to get my money back. If they can't deliver on time, they should just say so, COMMIT to a new time frame and then deliver on it. Terrible customer service.

The merchant promised the 3 frames I ordered would be sent in 10 days. They immediately charged my…read morecredits card for them. After waiting 2 weeks I emailed them about when they were sending the frames. No response. A week later I emailed them and said they had 4 days to send then frames or I would cancel my order. On the 5th day, I got a package sent Fedex overnight...........with 1 frame. When I emailed them about the discrepancy they replied they didn't know how it happened, but would take the frame back i9f I wanted to return it. Do not order from this framer, I found others who delivered what they promised own time without a hassle.

not impressed. the main focus is framing and their work is not timely nor done well nor is the…read morestaff reliable ( I was told I would be getting a call back -never happened!)....I wasted my time & money....you don't have to...go somewhere else

Amazing craftsmanship! I was seriously impressed by the quality of their work, and the…read moreprofessionalism of the staff. Don't go anywhere else. Best of the Berkshires, over and over, for a reason.

I've been hunting for the perfect piece of art for my Manhattan apartment -- you know, something…read morechic, sophisticated, worthy. I was walking along Church St. in Lenox, and decided to check out this so-called "gallery" -- Sohn Fine Art. I stroll in with high hopes, and honey... big mistake. Stay FAR away from this sad little wannabe "gallery." The owner, Cassandra Sohn, is out here acting like she's Norman Rockwell's long-lost twin -- please. She's not visionary; she's just delusional. Her attitude? Rude. Her so-called "art"? Tired. Dated. Like, if dust could be pretentious, this would be it. In my opinion, you're better off buying in the art section of Five Below.....

***** WARNING ARTISTS *****…read more I entered a fee-based competition for possible inclusion in a Soon Gallery exhibition. Instead of adhering to the acceptance/denial notification date she originally stated in the specifications, the gallery director switched to a Hollywood style maneuver and told me I was, "shortlisted", with a NEW notification date a month away, thus rendering my artworks in limbo and unavailable for exhibition elsewhere. I contacted Ms. Soon and demanded a refund. After her sad attempt at convincing me that by having shortlisted several of my pieces she had indeed fulfilled her obligation of timely notification, I contacted my credit card company. Bank of America has no tolerance for this type of manipulation of terms and upon their investigation granted my full refund.

Awesome project that was made over several years celebrating all of the achievements of a non…read moreprofit volunteer group that hand carved and hand painted all of these beautiful carousel horses. Now that it is finished it is simply a joy to visit and fun for families and kids of all ages to ride and enjoy.

What a fun stop. Hand carved horses on a restored carousel…read moreframe. Only $2 per ride. Helpful and well trained staff. Fully handicapped accessible. Wonderful example of a community project. Over 400 volunteers labored 1800+ hours per horse. Bring the whole family.. Did I forget to say it's air conditioned???