I had cataract surgery last Fall with Dr Hogrefe. The first try was a struggle, so it took me…read morethree tries to get both eyes taken care of. Dr. Hogrefe and his assistants were unfailingly caring, professional, and helpful from start to finish. I wrote a note to thank them, and in the first time in my life, received a handwritten note back from Dr. H thanking me and remembering my situation. Highly recommended.

Caring staff who do good work!…read more I came to the ER after an incident while hiking, a little mistake had consequences slightly worse than I had anticipated. The ER staff were quick to see me, they were efficient in their work, and they were genuinely kind. I'm very lucky and grateful to have been in their care.

What types of things you might experience while at UPMC Cole is... Gaslighting, not getting your…read morepain controlled because everyone is a drug addict in their eyes, told testing results are normal when they aren't, doctor turnover, help for anything serious, rude office staff, waiting long periods of time trying to get into doctors or for procedures. If you disagree, consider yourself very lucky. I am very surprised they are able to keep their doors open.

I love Linda. She's very thorough and understand and she's great about giving you all your options…read more I saw her for years and she was always really good about figuring out what options were best for me. While a lot of doctors will throw the same thing at every patient, Linda is really good about taking your circumstances into account - like figuring out the most affordable treatments if you don't have insurance. She's great.

They take good care of their residents, but all too often clothing and other items gets stolen…read more Even if you write your name on it, it's still stolen. My mom has been there for rehab a couple times and every time, something always ends up missing when she comes home. My dad lived there from 2009 to 2014 and several of his clothes and other items were stolen. Wish they'd do something about that.

I was there this weekend to visit a friend for rehabilitation . She had a worker there on the…read moreafternoon shift named Connor. He was so good with my friend. He displayed compassion,comfort and respect every time he came in to help her. I was so impressed with the quality of care he gave her