Double D services were very busy at the time I needed the service but we made an appointment and…read morethe service man did show up on time. He was very helpful diagnosed my problem gave me suggestions of what I can continue to do to avoid it in the future.

A microwave part was needed to fix an electrical problem. Nathan was attentive and found me the…read moreright part without hesitation and was very professional. The part was not easy to find.

I have had many issues with my 2 1/2 year old Kenmore Elite refrigerator mostly involving the ice…read moremaker. Every time I have needed service, Sears has been right on it and come immediately and when they were scheduled. Most of the time they arrive with the parts in stock and take care of me handily... Unfortunately, this time around for some unknown reason... They redirected me to a third party repairman who could not show up on the day that Sears scheduled. The gentleman came on the rescheduled day and said he had to order the part. This was a Friday. He could not order it till next week he said????? It then proceeded to take 2 weeks for said part to arrive and in the meanwhile, I've had no ice maker for the entire Summer-when i finally had to call and inquire as to whether or not they had gotten a part that normally takes 2-3 business days with Sears they were pretty irritated towards me. Once again, it had to be a Friday and when the guy showed up he was less than warm and friendly. I am very disappointed in Sears as I pay for an extended coverage plan on EVERY appliance with them and all of my appliances are Kenmore Elite from Sears. I certainly hope they rethink sending third party vendors who aren't super focused on customer service. Or timeliness I might add. I have come to expect a certain level of service from Sears and it is solely based on previous fabulous experience. What a bummer

From the owner: Sears Home Services is the top choice for fast and reliable appliance repair near you in Grand…read moreJunction, CO. Our local technicians are trained to fix all major home appliance brands and their service comes with a workmanship guarantee. With convenient same-day and next-day appointments and repair and maintenance services that cover a wide range of home appliances, including refrigerators, washers, dryers, stoves, ovens, dishwashers, and more, Sears Home Services in Grand Junction makes it easy to get your home appliance fixed quickly and efficiently. Call or visit our website to schedule your appliance repair today!

Poor service. called to have by commercial fridge looked at as it wasnt getting below 50 degrees…read more Service came out 3 days later (thursday) and tech cleaned the filter and said that was the issue, and it would take 48 hours for the unit to stabilize due to the compressor overheating. The next morning, (Friday) I check on unit. Temp still at 50 degrees waited until the afternoon then called to request service to recheck, NO RESPONSE. .Check unit the next morning. (Saturday) Still at 50 degrees. Called again asking for service to return. NO RESPONSE. Called again on Monday AM, requested a recheck of unit. NO RESPONSE. $119.00 service call and tech on site for 40 minutes and didnt fix the issue. So much for the guaranteed service call the tech spoke so highly of.

Only gave this business 4 stars because: 1. Expensive…read more2. 4 - hour scheduling time frame. (although I kind of understand because you can't necessarily gauge over the phone how long something will take to be fixed). But, what I liked: 1. Actually usually answers the phone or calls back fairly quickly. 2. Finds the problem right away 3. Fixes it right then or orders part for you 4. Comes within the set time frame (or calls you if any time problems) and (at least in my experience) fixes it fairly rapidly. 5. Is a friendly guy.

Bill Barnett and his associate came out to fix our new dishwasher. They arrived on time and were…read morefriendly and professional. They fixed the problem quickly and gave me information about the dishwasher use that the business I bought it from did not. It was very helpful!! I appreciate the professionalism that they showed. I will definitely recommend them to my family and friends! Thank you Bill!!

Just had a very bad experience with this business. The service tech was great, but, the person who…read moreanswers the phone was rude as can be. I will never use them again.

First the positive, they will show up the same day. The negative, you have to do 1/2 the work…read moreyourself. I needed a dishwasher repair, we had to remove the dishwasher from the space, and put it back. All he did was order the part and put the part on the machine.

Needed my oven repaired as I am having a houseful of company and preparing a lot of food. Called…read moreHome Appliance this afternoon and Rich arrived at 3:30 pm. Oven fixed! Very professional and friendly! Will call Home Appliance for any future repairs! By the way many other local appliance repair companies were as much as 1 week out. I'm sticking with Home Appliance.

A man from Genesis Appliance Service came out to look at my oven. The temperature kept dropping. He…read moreordered parts, and I paid him $587.00 to fix the issue. He replaced multiple parts, and shortly after, my oven still would not hold a temperature. I called him, and he said he would get back to me once he had an idea of what the issue might be. I reached out a second time, spoke with him again, and he said he would get back to me. He never did. I reached out a third time and spoke with his secretary; she said he would get back to me, but he never did. This incident happened right before Thanksgiving. We gave him grace because of the holidays and hoped he would make it right, but he never did. Today, we have never heard back from him, and we would have been better off taking that money and purchasing a new stove. We were just trying to support local businesses. Save yourself the time and money, and purchase a new stove instead of going through the waste we endured.

The tech William asked my wife unprofession questions and was caught in our in our bedroom and when…read moreasked if he needed help and why he was in there he didn't answer and shook his head real fast over and iverd real fast in form of NO. He also then was in hurry to finish the job. He was late and I heard him talking on his phone arguing with someone. I think his name is William. They are some very dishonest people and crooked in my eyes.

I had been without a dryer for almost 1 year. I went to CENTURY APPLIANCE and the angels sang...I…read morehad found a dryer within my budget! Their prices are fair. Their service is prompt and when I hooked up that dryer and something was wrong and they sent their technician asap. Long story short they replaced the older version I had purchased and upgraded the dryer I purchased and did not charge me. Delivery, hookup and took away the faulty refurbished one. I don't think it gets any better. . am so happy! Thank You Century appliance I appreciate what you did for me. Just wanted you to know

Amazing Service! First of all I have known and dealt w many service /appliance companies in my long…read morelife and Diane and Justin were by far the best! Diane the scheduler and Justin the on site man. They were both incredibly professional, prompt, communicative and kind. This says a lot about the company. I am 100% pleased!