I have had two separate occasions when I utilized Mike's Topline…read more The first when I was in college. I went to see my gf in TN in my dads excursion. The fuel pump broke. Mike was able to fix within 3 days, and he gave me a fair price. I am young and I was in a foreign place, normally mechanics would try to rip me off. Mike practiced honest and fair services for me. The second was really recently. My brand new car engine broke. Mike ran some diagnostics, and informed me of the bad news. He immediately looked for a new engine at a nice price , and even knew what to say to the dishonest dealership so they couldn't cheat me out of the warranty. For background: I'm an automotive engineer, and I trust Mike to deliver fair and honest assistance in automotive repair.

Initially I took my vehicle to have front end parts put on my 1990 K1500 and went to have an…read morealignment done at a separate shop. There were some complications with doing the alignment due to the knockouts being left in the upper control arms. I contacted Mike and let him know there was an issue. He ordered the tool needed and told me to bring it back in Monday which was the next business day and he would fix the problem and get me back on the road. Although I originally had an issue which neither of us were aware would be an issue. He did not hesitate to make it right, I can't recommend enough. Thank you very much Mike!

Kevin is as good as it gets in the auto electrical area of expertise. I would estimate over the 3…read morejobs he's done on our cars that he's saved us well over a $1000. I'll elaborate on those specific jobs in a second. Kevin is honest, mindful of your budget limits, and a surprising rarity in the repair business. This is my first review on Yelp, I lazily came here to look up Kevin's phone number to make another appointment because he is the only auto electrical guy on my list of recommended services. 1) Okay, first job with Kevin, on a 2006 Chrysler, was when he bypassed a fault in our PCM caused by UHaul installing a vehicle matched trailer wiring harness they sold me that overloaded our taillight circuit. UHaul wouldn't stand behind the damage their part had caused. I could have gotten nasty, but I placed the blame on the part maker instead of the local people involved. Kevin first diagnosed it as a PCM replacement with the part alone running near $1000. When I asked him for options he said he would be willing to rewire that circuit and put in an inline fuse block. That repair total was under $200 and has worked flawlessly for over 6-years now. Neatest wiring work I've ever seen, including factory wiring! 2) A few years later, another one of our cars, a 2003 Dodge, produced some trouble codes that suggested the transmission control module needed to be replaced, and what I had found indicated that this might just be the start of the troubles. I took the car to Kevin and shared what I had learned from my scanner and followup research. When Kevin came back with the solution it turned out to be the car's battery needed replacing. I had Kevin order a battery and the car has been problem free for 4-years now. 3) A couple years after that, the 2006 Chrysler, blew hot air when we tried using the AC during a road trip. I picked up a test gauge at a BigBox store and concluded that the freon was low. I took it to a nearby auto AC shop where they tried adding freon then basically condemned the whole system. We were 500-miles from home, and the pitch to do the job seemed tempting except that we were not yet at our destination and we were going to a scheduled event. We considered renting a car and leaving ours at that shop, but decided to put up with it until we got back home. When I took it to Kevin, he's first reaction was that he didn't do AC system rebuilds. I asked him to check it out anyway and oversee working with another shop in his building if deep surgery or a freon adjustment were needed. When Kevin came back with the answer it turn out to be a fan relay cutting off the AC system. Kevin changed the fan and had the other shop vacuum empty and recharged the freon. AC has been as good as new ever since, going on 2-years. Background disclosure: I had worked in the new car dealer industry for about 10-years back in the late 70's and 80's. My experience concluded as General Manager of a large Mercedes Benz dealership. In the 70's I had personally owned as many as 15 cars at one time. In all my experience I have never known any auto electrical technician that could come anywhere near Kevin's expertise and honesty ethic, not one. Conclusion: Auto electrical systems is an area of car repair that can be challenging under the very best of situations. I trust Kevin, and I think you should too.

I sent my truck to be diagnosed. Owner told me up front it would sit and not get touched for ONE…read moreWEEK, i agreed and dropped it off, 3 weeks after dropping it off he called with the same diagnoses that i myself had givin the truck (bad pcm) $950 part that cant be refunded. I asked him what i owed him and asked to confirm that if i bought a pcm and did not fix my truck if he was going to reimburse me for the pcm (not bought from him, he doesnt sale them) he said NO. I asked why i would pay for a guess w no guarantee behind it, owner got very rude and said "just come get your fuc*in truck buddy, you dont owe me a thing". I agreed that he had priced his services at what they were worth and picked it up with a $0.00 bill against it. Waisted 3 weeks (one i knew would be in advance) and 2 unnecessary tow bills. STAY AWAY!

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

A word to the wise. Don't be talked into an after market catalytic converter After two replacements…read moreand $1K the "check engine light" still came on. Josh told me there must be something else wrong with the car and did not offer a refund. The Subaru Dealer verified the problem was the converter and now I will incur an additional cost to get it fixed. Josh's work was fine but he just sold me a substandard part and failed to honor the warranty.

Friendly and informative staff, quick service, and reasonable prices! My 2012 Subaru runs like a…read morenew car again.

Gotta say thanks to East Tenn Transmission they don't have a Facebook page but I took my 99 f250 in…read moreback in September due to the transmission going out I had them do a rebuild and put a billet torch converter after all said and done it was about 4000 which I checked other transmissions shop around the tri-cities and it was going to be around 5 to 6000 to do it but Carlos did a great job and at a short time Later mid December my starter mount broke and if you know about 99 f250 then you know the mount acts as a spacer between the bale housing and motor when it broke it messed up the transmission line which is covered under the warranty of the transmission so I bought the part and sent it back they honored the warranty and done a fluid change and fixed the part and got it done they put me in front of the line and got it done in two days one day was waiting on a new starter I highly recommend this shop and Carlo and his dad do great work for a reasonable price he told me that most shops try to get rich off diesels but he said they are a bigger job

They rebuilt the transmission and transfer case in my 2003 Silverado which I tow with A LOT and…read moreHEAVY. That's been 5 years ago. And I still tow with it, A LOT and HEAVY. It's been perfect.

My name is Eddie Keplinger, I took my truck to Orileys auto parts let them check the alternator ,…read morethey told me it was bad.(they didn't charge me anything!) I also HAD car shield ( more like car shaft!) They are a joke!! They have a 10 million dollar lawsuit on them! I recommend never get car shield!! After I got took for 1,000 dollar. Browns Mill Auto told me I needed to bring almost 200.00 more... They never contacted me or anything, I never signed any paperwork. I got took for a total of 1,176.00 ( total from both Car shield and browns mill) All I can say is you better watch some of these garages they will take you too!! The man that works there told me that car shield wanted to send them a used alternator for my truck. All I can say is do it at your own risk!!!

Browns mill towing, the 1st 4 times they were great and patient this was in June and July. Finally…read morewe got my car and the dropped it off to be serviced..The young man was great!!

Awesome team,Matt is super nice and very professional I appreciate their help as they were timely…read moreand courteous

Will not hire this company anymore. Catalytic converter was cut off from my vehicle. My vehicle was…read morenot in a wreck, just broke down. The place where we had to leave the vehicle had surveillance cameras and they gladly showed us that they were not involved in the thief of the converter. Someone spotted C&K truck along side of the hwy with my vehicle and the driver was seen back there with cutting tools. Being broke down is one thing but having to buy a converter is another. There's other towing services out there besides them. If you don't care if your converter gets cut off by this company then hire them. They lost this family as a customer.

Great service, treats your car like it's his own. He replaced my alternator and it was very helpful…read morethat he could come to me.

Want to much to diagnose when it's not complicated. People normally get charged 25 to 50 in this…read morearea