Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more

My car wouldn't start so I made an appointment with Ponders and they scheduled an appointment for…read moremy car checked it out called with what they found discussed the repair and the timeline. So with having to order the part needed and the repair it was done in a timely manner and very affordable pricing. Ponders is a locally owned business and they care about their customers and the community. Very respectful people working there

I cannot overstate how appreciative I am for having American & Import Auto Repair here in Johnson…read moreCity to rely on! I was recommended by an existing client of theirs when I needed some stuff looked at pertaining to the undercarriage of my car. My Dad had always been close enough to help me out if I ever had an issue with my car, but that became difficult to rely on when I moved about 4 hours away for graduate school. I am so happy I listened to the recommendation I was given for American & Import Auto Repair because they just genuinely care about people over their own profits in a way that is HARD to find in this day and age. Every staff member I have interacted with has treated me with the utmost respect and understanding - even when I ask what could be considered "stupid" questions given my lack of experience handling even my own Auto Maintenance. I loved my first experience with them so much that I decided to switch to them for my oil changes as well. While at my most recent oil change, I saw a flyer for their annual women's car clinic that they host for free and reserved a spot for myself and a friend. This past Saturday I attended the clinic and they went so above and beyond that it genuinely touched my heart. They had wonderful goody bags just for attending with stuff that you actually need and can use instead of just random things. They even included a notebook for taking notes at the clinic too! I learned so much at this event and was able to ask as many questions as I liked. The really big thing that stood out to me was when the owner, Tim, spoke at the beginning of the clinic and clarified that they were not trying to sway us to use them instead of any other place an attendant of the clinic might regularly go to, but that the event was meant to empower us women no matter where we get services done. This place has earned my business for however long I am in this area and I will always recommend them to anyone I know!

I went in to have my oil changed, since it's a Mini I can't just go anywhere. They were very…read moreprofessional, friendly and did thorough review of my car with pictures. Advising what needs repaired and the estimates, which were very reasonable. I will definitely be going back to them for anything needed in the future.

These guys are absolute angels! Our son was traveling home from PA to GA and had a blowout on the…read moreinterstate at an exit near their shop. As parents we were panicking because we are still several hours away and couldn't help. Our first call was to our insurance company for roadside assistance and it was going to be several hours before they could get someone dispatched out there to help him and he was going to just be stranded on the highway waiting. Luckily we found Garland Tire's number and called them......it was getting close to closing time, but the lady who answered immediately offered to have one of their guys drive out there and remove the tire, bring it back to the shop, swap it out, and drive back out there to put the new one on for us. Incredibly fast, professional, went above and beyond and now our son is safely back on the road home. If we lived in that area we would be a customer for life. Thank you Garland for taking care of our family!

Don't go here. In December I came with a friend who needed a part replaced because he was going…read moreacross the country and the part was dangerously bent. These yahoos charged him $427 for a "rush job" (twice what it normally costs even with labor) then made him come back THREE separate times in three days before they released his car. Some rush job! He asked if there was anything else the car needed because he was driving hundreds of miles and needed to start right away because he was now 3 days late to leave. "Nope you're good to go son" In Michigan he broke down and was towed, where they found the part had SNAPPED almost in HALF because not only did Garland Tire NOT replace it like they said but they ASSURED HIM IT WAS SAFE. He could've died on that trip. They lied. They never refunded his money either. Crooks crooks crooks.

100% best shop around. Other poor post based on customer not willing to do repairs correctly. He…read moreeven got a 100,000 Mike warranty and still. Complained. Ive had multiple repairs and they are cost friendly and repair my vehicle to back new status. Highly recommend!

Requested an estimate for engine replacement, Jeep Wrangler. Was quoted "around $7,000 could be a…read morelittle more or less". Final bill was over $8,500. The original quote was for a 3 year/36k mile motor. When I asked for a warranty in writing I was told they only covered 1 year.

Loved that they fixed my fuckered drivers side break and drum and caliper for under $500 on this…read moreday!!!

Double D has always been my tire place. They are professional and knowledgeable From buying all 4…read moretires at excellent prices to fixing 1 tire. Their friendly service and help goes beyond what you would expect. Highly recommended.

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

I have had two separate occasions when I utilized Mike's Topline…read more The first when I was in college. I went to see my gf in TN in my dads excursion. The fuel pump broke. Mike was able to fix within 3 days, and he gave me a fair price. I am young and I was in a foreign place, normally mechanics would try to rip me off. Mike practiced honest and fair services for me. The second was really recently. My brand new car engine broke. Mike ran some diagnostics, and informed me of the bad news. He immediately looked for a new engine at a nice price , and even knew what to say to the dishonest dealership so they couldn't cheat me out of the warranty. For background: I'm an automotive engineer, and I trust Mike to deliver fair and honest assistance in automotive repair.

Initially I took my vehicle to have front end parts put on my 1990 K1500 and went to have an…read morealignment done at a separate shop. There were some complications with doing the alignment due to the knockouts being left in the upper control arms. I contacted Mike and let him know there was an issue. He ordered the tool needed and told me to bring it back in Monday which was the next business day and he would fix the problem and get me back on the road. Although I originally had an issue which neither of us were aware would be an issue. He did not hesitate to make it right, I can't recommend enough. Thank you very much Mike!

I went in because one of my tires was losing air. They were unable to work on it right away…read morebecause it was lunch time, but the owner had a tech fill up my tire until I returned after their lunch. Then they repaired my tire for a reasonable price and I haven't had any problems with it since. Thanks!

The only place I trust to take care of my cars. They are always honest and reasonably priced…read more Easily one of the best places in the Tri-Cities.