Misdiagnosed. Wrong repair. The first thing that comes to his mind is the problem. He doesn't check…read moreit out. Sends you away with a false diagnosis and charges you high dollar.

2016 Volkswagen leaking coolant charged me $627 to replace the radiator and fill it up with fluid…read morebut not even two days after having it coolant light started coming on and even after they replaced the radiator it was still leaking coolant so they didn't even check the lines or anything like that just slapped anew radiator on there and charged me for the fluid which I already had in my trunk. They did not diagnose my vehicle properly.

My Nephew My nephew…read moreis a pretty amazing mechanic, and human being. I came through town for a visit and decided to stop by Mr. Mac's where he works. I was so impressed with the size of this place! This is a major operation! They have all kinds of mechanics on the floor, and they mean business. It's a very clean automotive store, too. I would definitely take my car or truck here every time. Say hi to my nephew, Shawnee! He's the BEST!!

Really I don't trust this place. They supposedly did a coolant drain and fill on my Toyota. I don't…read morebelieve that they actually did the work. I stayed with my car I walked to the stall where my car was to see what was going on. I did not enter the building and stood outside the building. I was told to go back to the waiting room. It's like they didn't want me to see what was being done or wasn't being done to my car. Doubting that they actually did the work I took my car to another place where I could actually see the work being performed. Never will I ever go back to this place. People beware when a service company takes your car and will not let you see the work being done. I my opinion Mr. Mac's is not to be trusted.

Called to make appt and was able to get my car in quickly. I Dropped my car off for a clicking…read morenoise. Within a couple hours they diagnosed the problem and ordered the needed part. Got part the next morning and had it fixed and ready to go before lunch. Prices are reasonable and they Fixed it right the first time!! Definitely would recommend!

I have used Southwest Automotive for years. Danny and his team have been kind, professional,…read moreefficient, and trustworthy in my dealings with them. On one occasion, I took my daughter's car in. Man, it was running really rough! They could have told me something was wrong with it, and it would take a gazillion dollars to fix, but they did not. Danny called not but a couple of hours later and said it was ready to be picked up. When we got there I was preparing for some astronomical bill. However, Danny said it was just a little vacuum hose that had come loose, he put it back on and it purred like a kitten. When I asked how much, he said NOTHING. He did not even charge for the time it took to find the problem like most other shops would. Thank you, Danny, you're fantastic. I tell everyone who asks to use your shop?

Good communication . Good service . Good price …read more (Installation of front + rear brake pads & rotors)

From the owner: Brake Pads Only $80 Labor Front Or Rear…read more$160 Labor Front & Rear Brake Pads And Rotors $125 Labor Front Or Rear $250 Labor Front & Rear Most Cars, Trucks, & SUVs Must Provide Your Own Parts

I've had 2 separate window repairs fixed here in the last year or so. I have a 2010 Explorer…read more Window actuator (motor for rolling up & down go out) went out several months apart on both rear windows. Delighted with service both times. Prompt service. Only took a couple of hours both times. Owner always checks with me a couple of days later to make sure I'm satisfied. The best part about paying is getting a little pack of the most delicious cookies .... What a nice surprise. I will continue to rely on Falls Town Auto for future needs.

Had 'tick' coming from truck engine. Suspected exhaust leak. They were able to get me in in one day…read moreand had both exhaust gaskets and new bolts by lunch. Friendly, knowledgeable, and fair price!

My family has a 2004 Toyota Sienna. It has gotten us through a lot. A few months ago, we were…read moretraveling through Wichita Falls, and the check engine light came on. We pulled off the highway as white smoke came boiling out of the front. Local shops said they were unwilling to do the repair work, even if we paid. But buying a used vehicle right now is pretty expensive. We wanted to repair. Dave at Dr. Yakamoto's answered his phone and listened to me describe the issue. He didn't want to do the work, but for my family's sake he did it. After some diagnostics, it became clear that pretty much everything would need to be replaced. He did quality work for a fair price, work that nobody else wanted to do, work that required a lot of attention to detail and quality. He's also very personable. He has a good sense of quality, fairness, and integrity. He's the sort of repair man one imagines when watching the Andy Griffith Show. Not one of these big corporate outfits. He's salt of the earth. I felt great about working with him. A couple months later, our restored Sienna runs great.

At first, Dave seems like a very honest and upfront guy, but he has no idea how to run a business…read moreor treat customers. He is very unprofessional and acts like everyone is out to get him. He is also very misogynistic. I asked him to install coil overs and see if he could fix a power steering issue by cleaning a sensor. I spoke to him and confirmed that he was comfortable doing this before dropping the car off. The coil over install was fine, but the way he treated me was uncalled for and way out of line. He is unautomated and expects payment in cash, but doesn't tell you that up front. He told me it would take a day to install the coil overs, but he wasn't done at the end of the day. He kept it overnight which is ok, but I had to call him to check on the status. Before I dropped it off, I asked him where he puts the car if it's held overnight and he told me if the car stays overnight, it's parked on the lift to secure it and keep the cats off it. The second day he was waiting for someone to help him diagnose a second issue but told me if the car stayed overnight, he would park it outside. (It's a high theft vehicle and convertible so the cats would destroy the top) I asked him to let me know if his guy was coming before he closed so I could pick it up and asked him what time he closed. He wouldn't tell me but said if it's after 5, he'd be gone. His hours are 10-6 on Google and he also told me to drop the car off at 11. You can't get a straight answer from this guy and I still don't know what his labor rate is. Even if it's posted at his shop, there is too much junk to see anything. His shop is filthy and unkept and dirtier than some junkyards I've been to. Instead of answering a question, he would "mansplain" everything, then finally went into a mental meltdown and started to yell at me and put me down. He looked up the labor for the job and told me he was sure it would be less and gave me a quote, then he complained about how difficult the job was saying "lady, I did a lot of work for you" going into a mental breakdown an screaming at me. I didn't even say I had a problem with the charges and was willing to pay him the original labor, and was going to give a large tip if he stuck to his original quote. He criticized me for researching online, forget what he told me previously and say that he told me something else raising his voice are insulting me like I was his ex wife or something. He griped that I had my own parts, even though he told me to get my own about 6 months earlier, called me a thief and just completely berated me for a good 20 minutes on the phone instead of giving me the total so I could pull the cash to pay him. I just can't recommend this guy. I don't know how he got the high reviews.

Long-time family-owned garage with dedicated, honest, and Christian mechanic. More than 50 years…read moreof experience. You can get your inspection done or any more complex repairs done for a price that doesn't even compare to auto dealerships. If it's work to wait on, you can eat across the street at the classic Gene's Tasty Burgers.

Came here twice to get a flat tire replaced, and for a vehicle inspection report. Both times…read moreservice was quick, and easy. Staff was super friendly, and professional, and I will definitely come here anytime my car needs work. Only negative was none of the staff wore masks, and with Covid-19 still on the rise, this is a concern.

Tommy and his team are a Godsend! I was driving my nephew to a recruit weekend in Lubbock, we were…read moreabout 40 miles west of Wichita Falls when my car just completely died on the highway. Tommy was quick to help and diagnose, and so graciously allowed me to keep my car at the lot while I figured out my solution. This has been such a stressful process, and Tommy has been so kind and helpful the entire time. Highly recommend North Texas Auto Service! I live in OKC, but if I am ever in Wichita Falls again and need help, this will be the first place I call!

I brought my 2015 Cadillac by for annual maintenance. The maintenance was done with no added on…read moreextras that the dealership always tries to sell me. Thanks for the quick and reliable service without the overselling many others try on a 69 year old woman.

I have used Texoma Fleet for a few years now and have had nothing but 5 star experiences. I had a…read morefriend go by there for some repairs on his vehicle, not realizing that his car was still under warranty. They informed him that he could take his car to the dealer and get it fixed for free rather than rip him off for repairs.

Having gone to a large corporate location thinking it would be the only place that could check and…read morerepair my brakes same day, I received an estimate to replace my rotors and brake pads for over $400, being told both were completely worn and dangerous. I started looking for who else I could call for quotes. I found some great reviews for 24/7 Car Doctor. Over the phone, I was quoted about half of the original estimate and I was very fortunate they had time to get me in same day! Josh, the owner, was very friendly, answered any question or concern I had, and came and showed me the parts from my car. The rotors were able to be turned and didn't need replacing. They replaced my brake pads, had my rotors turned, and changed my oil for nearly 1/4 of what I would have paid at the large Corp. The entire experience felt transparent and trustworthy. Every employee we saw was friendly and kept us posted on the vehicle process. They will even let you bring your own parts/meet or beat competitor quotes. We left being safe in our vehicle again and knowing we were well taken care of. We will certainly be back and would recommend!

From the owner: Are you looking for a good dependable mechanic? One that…read morewill come to you for a reasonable fee? Well look no further because you have found the 24/7 car doctor. We know Looking for a mechanic you can trust is hard and looking for one is like looking for a "doctor" for your car and we are just that, I mean it's in the name. Maybe your Car won't start, Car died while driving or you Had an accident and need repairs. No matter what it is give us a call. We charge $70/hr in shop and $85/hr on the road but the savings don't stop there! We have partnered with a local wrecker in town to provide towing to our shop or even to your home for $35 (depending on how far car will be towed) We will always provide a free diagnosis with repair done by us. We also meet or beat competitors written qoutes/estimates. We work on all makes and models. Complete motor swaps starting @$500. Transmission swaps starting as low as $200. Brakes starting at $95/axle. Bring us oil and a filter and we’ll change your oil for $5.