We have gone here a few times for watch repairs and it's been great each time. Fast service, fair…read moreprices, and good work done. The guy working is always friendly and helpful as well. Definitely worth coming here if you're looking to get some repairs!

Quick and efficient service at very reasonable prices. Will be returning with my smartwatch next to…read moreget a larger band.

I have a wedding to attend tomorrow and two gold chains that my 3 yr old takes pleasure in…read moresnatching off my next when I least expect it. I usually go to one of the jewelers in Arundel Mills, who knew they all used the same jeweler to repair items and when he goes on vacation, we're all out of luck. I yelped 12 o'clock and figured I'd place a phone call before making another trip, not even realizing that this place was right around the corner from where I reside. Not only did the owner encourage me to come in, they charged me less and repaired them in 30mins. Top tier, close to home, and cheaper. I've found myself a new jewelry repair shop.

My watch has needed a new band for a while but I have been putting off getting the repair not…read moreknowing how long it would take to get it fixed. I discovered the 12 O'clock Watch & Jewelry Repair shop online last night, went today. The shop's excellent reviews were 100% accurate. The new band that I chose looks great with my watch and it was swapped in right then for a very reasonable price. Highly recommend this shop, will be back next time I need a new battery or band, or have a need for other jewelry repairs!

Under new ownership, it altars that Maryland Clock a company is offering new businesses model…read morewhich seems to favor their customers. Originally you dropped off your clock and then waited 2-4 months to get an estimate for repairs and work completion. Now, you get in a waiting list, which is currently 16-18 weeks, and when your name comes up and you bring the clock in and repairs are done expeditiously. So limited time without the clock. I am currently on the wait list and am looking forward to see how this new process plays out.

These people are amazing!!! I brought our treasured family…read moreVienna Regulator Clock to the MD Clock Company after having it languish at a shop in East Port for a year (DONT GO THERE!!!). With our clock, a basket case, I took it to MD Clock Co. There I was greeted by Noah, the third generation clock maker and as time would prove... a true Master Craftsman. In due time, you cant rush quality, our clock was returned to us in working order and it sits proudly keeping time on our fireplace mantel as I write this.. The service was priced very reasonable given the high quality of workmanship and as value added... the very nice lady who answered all of my questions during the process is Noah's Grandmother. If your beloved clocks need either some TLC or major rehab as ours did, you could not find a better shop to have it done than MARYLAND CLOCK COMPANY.

Maryland Clock and Watch Repair is THE best team to repair your clock. In our case, we had an…read moreantique grandfather clock we were gifted from a dear friend in Germany during our time living there. It had recently stopped working and after a quick on-line search, we selected Maryland Clock and Watch Repair. Nick came to our home the very next day and repaired and cleaned our clock in under an hour. Nick is well versed in not only clock repair, but the history of clocks and their makers. In fact, he informed us that our clock was a Gustav Becker...a first heard for us! Nick will now be our "clock guy.". Thank you, Nick, for your professional and friendly service.

I paid $3200.00 to Maryland Clock and Watch for my antique non-running Herschede grandfathers clock…read moremovement to be overhauled. This clock was handed down to me from my grandfather. Its quite special to me. MC&W had my clock movement for about 10 months. I knew up front that it would take some time. Now back in my possession since Dec 22, 2020, how can this movement still have issues? The moon phase still does not work. I was assured it would after the overhaul. The chimes sound terrible due the hammers and tubes being out of alignment. I will say, it does maintain excellent time which is great, but that is 1/3 of the mechanical function of this clock, and to me 1/3 of the amount I had paid. Also, I did not get pictures sent to me during the overhaul process that I had been promised. When I brought this up I was then told I would get a comprehensive package including pictures with the return of the clock movement. Well, I received an invoice, "warranty" information and clock setting instructions. I haven't any proof that my movement was disassembled and overhauled. No pictures, no detailed information of what exactly what was replaced, cleaned or adjusted for $3200. I have been told more than once I will get a call and an appointment will be made to come out and look at my clock. To this day 4/04/21, no follow up appointment has been made to correct my clock issues. At this point, I have lost all faith in Maryland Clock & Watch. I will go elsewhere for the remaining repairs. I no longer feel as though they are a competent repair shop. FYI - Below is a more detailed description of the issues The moon phase dial will not move. I was assured this would be working. It should rotate to indicate when there will be a full moon. Strings - It doesn't make sense to me why the strings that pull the hammers and the strings that hang the tubes were replaced at my house and not at the shop? Obviously the movement was not tested properly before hand. Well over an hour was spent installing the strings for the hammers and the tubes at my house. Not all five strings, but four of the five strings were replaced by MC&W at my house. I still have one old original string that still remains, three of the new strings installed were provided by MC&W, and the fourth new string also installed by MC&W was "sewing thread"! Yes that's right, my "sewing thread". I was wondering why I was ask for string or thread? This is certainly not correct. The tone and volume of the chimes is not correct, one in particular is hard to hear the striking of the tube. After my inspection I see the hammers are not in proper alignment. Some hammers are resting against tubes, they should not do that. Also some of the hammers strike the sides of tubes and the top edges of the tubes, and again they should not do that. The tubes also are not in alignment to each other which compounds the problem. The tubes do not hang from the hooks at equal lengths. All off this should have already been done, inspected and tested. This is what makes me think that MC&W had someone else service the movement. Who really did the work I wonder? Lastly, any clock that operates with pendulum must be balanced. It is necessary so the clock is "in beat". My clock was never balanced. It was moved into the corner and left that way. It was gaining one minute a day. For weeks I was trying to adjust the speed of an unbalanced clock. I did end up balancing the clock, and now it keeps excellent time. I don't believe there is a clock or watchmaker on the premises at this time. I should have done a better job of seeking out a trained clock maker.

If I could give zero stars I would! This company lies to customers and their tactics to sell to…read morecustomers are fraudulent. BEWARE!!!!! I was looking for an Invicta watch for my fiancé and saw that Fashion Time at the mall sold them. I was interested in a particular one, and was unsure about buying it since it is a fairly large purchase. The young guy at the counter reassured me that if my fiancé didnt like it, I could come back to return or exchange it. I purchased the watch and walked away. I gave my fiancé a call, and it unfortunately turned out that he has almost the exact same model. Since I was still in the mall, I wanted to go back and return it about a half hour later. When I went back, he told me that "all sales were final" and that I couldnt return it. When I questioned him and the sale, he said that there is nothing that he can do. The next day, I went back to the mall with hopes that there would be a different salesperson working, but it was the same person. I asked him about the receipt, and how it says that I have 14 days to return it and how he told me in person that I could return it. His response was that "œthe company is moving and they forgot to update the receipt". I asked for his managers number and he told me they just have the shops number on the receipt. This purchase was not a clearance item, and I found out that it is actually full price and selling for cheaper online. There was no indication of the watch being "final sale". When I also questioned the salesperson he said "Yeah, I know that it is cheaper. We would have price matched the watch for you, had you shown us that". I just can't believe I fell for their lies, lesson learned.

I wish I could give this place 0 stars. I went in to have my Skagen watch battery changed. The…read morewoman behind the counter (who later told me she is the manager) greeted me with a frown and an overall bad attitude. She then proceeded to beat on the back of my watch in order to replace the battery. After she handed my watch back to me, I noticed that one of the diamonds on the watch face (8 o'clock) was off and rolling around. When I showed the lady, she told me that I most likely brought the watch in like that (even though I know I did not), and that they could repair it, but that they would charge me. When I insisted that the watch was fine when I came in, she said the repair would be free, but still charged me for the battery change. Needless to say, I'm sending my watch to the manufacturer for repair, and I'm never setting foot in this store again. The employees are rude and not competent enough to even change a battery.

Amazing selection of watches and a very knowledgeable staff. Ethan spent a lot of time showing me…read morewatches and knew everything about each one of them. I will be coming back soon!

Had a old watch that need service They sent it out and it perfect. Great team that always…read moreappreciate my business. They're friendly and professional. I am ways happy to support local and small businesses.

The owner was knowledgeable and efficient. He is very professional and personable. I felt like I…read morewas talking to an old friend. The price was very fair for what I was selling. Will definitely recommend.

Great service and I was very happy with the price I got for my gold. I highly recommend Anne…read moreArundel Jewelry Buyers.

Everything. My mother's memorial necklace was damaged. They made it look like brand new. They…read morehandled me with kid gloves.

Debbie was really helpful and friendly from the start. Gave her my watch to assess for a band…read moreconcern, where she was able to make it better prior to me coming in. Highly recommend!