Requested a estimate for a new roof from Mills Roofing and they were pretty timely and responding. Got a phone call within a couple of days, an inspection within a week or so and then spoke with the estimator shortly after that. They were polite and informative but unfortunately were not able to come to terms with my insurance adjuster due to a lack of sufficient information requested by the insurance company. Contacted another company through Yelp and do have an agreement. Just a heads up, their quote was right on target with my insurance company where Mills Roofing was significantly higher. read more

Based on their great reviews, I was excited to get an estimate from Mills Roofing. The bidding process was very thorough, consisting of photos, roofing 101 education on materials and process, an inspection and a detailed proposal. All great to that point! Unfortunately, their bid was a full $15,000-20,000 higher than literally any other bid I received (BEFORE any additional labor charges) which is honestly, complete insanity. The other 5 companies I got bids from were respected, highly reviewed business also -- it's not like I'm comparing Mills to unlicensed, under the table deals. And I'm just a normal residential homeowner, ~1400sqft of roof, not even like a giant industrial complex! For that reason alone Mills was immediately out of the running. I'm sure they do great work based on these reviews, but you'll certainly pay for it. read more

They were very professional, answered the call quickly, confirmed my appointment twice , prior to meeting the owner, Brad Mills. He met with me to review my project, and walked through it with me and thoroughly explained my options. Estephani worked with me to schedule and expedite my project. On the day of repair, Victor, the job captain reached out to review with me by telephone. He discussed the work thoroughly and sent me photos of everything on top of our 3 story high roof. A photo album arrived from the office the next day. A pleasure to do business with such a well run company, especially when another local roofer had failed to show for an appointment and then failed to answer return calls. Would definitely recommend them for work on metal roofs on the Donner Summit area. Thanks Brad!, read more

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Very responsive and professional. Brian is a class act and has lots of experience. Highly recommended. Thanks!

I dealt with Wally the estimator/appraiser who is very knowledgeable and exceptionally prompt. He knows his stuff and was very informative today when conversing with him. A quality operation throughout. read more

So glad to have worked with Mills Roofing. To put it bluntly the prior roofer who installed my roof did a crap job causing recurring leaks once my new roof was installed. It's very hard for a consumer to know the difference when getting a new roof between a lower cost / quality provider vs. Mills. Now that I see the pictures of the before vs. after the work Mills did, it's a no brainer. Happy to share if anyone needs more context and a reference. Also they were unbelievably patient and helpful in dealing w/ my jerk of an insurance agent who kept pushing back on recommended repairs and attempted to decline my claim at every turn. Mills went way above and beyond here. I'm very appreciative of their professionalism, quality and the fact they truly cared to get me a positive result. read more

Thank YOU very much Mill's roofing. Thank you Brad, Zack and Nathan and all the others who helped. I needed a roof replacement project and ended up going with a Metal standing seam in Truckee. Brad accommodated me in December when an opening of good weather appeared one week. This is a busy time for roofers and I do really appreciate the accommodation made. The roof came out excellent and looks great. I highly recommend Mill's roofing for your roofing needs. They have the skill and knowledge to make the repairs. Sincerely, Matt read more

This company is the most professional and knowledgeable about the roofing industry. I own a community management company and have 43 years of experience. I've been educated more by Mills Roofing than all the other roofers I've worked with. The work on my roof is amazing. No overspray on plants or house. It looks great. I highly recommend Mills roofing and the Roof Maxx team. Great job!!!!! read more

The team at Mills came back and worked to make this right by sending a team back to complete the job. Thank you

The team has been at my house for the last two days and they have been great! They show up on time, keep me posted on what they are doing and they are fast! Great work Mills Roofing and thank you for your help! Reliability is huge in our area and Mills Roofing is very reliable. read more

We had some wind damage last winter which was quickly and efficiently repaired by Mills Roofing. But they also found some underlying problems with the rest of the roof. We now have a beautiful new metal roof of the latest design with a 40 year warranty. Mills Roofing was professional and responsive throughout the entire process. They responded to all our phone calls and sent us color samples to help us pick the roof color. After they were done, they cleaned up the area around the cabin in Soda Springs perfectly. Another 5-star review for Mills Roofing. read more

Mills Roofing - Soda Springs Cabin - Roofing Near Me - Truckee, California

Brad Mills and his team are top shelf professionals. From our first phone call to the completion of our roof it was the best experience I've ever had with a contractor. Brad took his time to explain everything clearly and made suggestions that resulted in us having a roof that was even better than we had imagined it could be. I can highly recommend Mills roofing for any work that you may need done and I'm glad to have such a reliable and skilled roofing team available in the area. Thanks Brad and Mills Roofing! read more

"We judge our contractors on the basis of: 1) Performance against Proposal, 2) Price/Value, 3) Timeliness/communications, and 4) Ability to adjust to and explain unforeseen circumstances. For our roof renovation and RoofMax application, we rate the Mills Team A+ in all four areas and look forward to working with them again! Mr/Mrs G, Tahoe City, CA" read more

I used them for snow removal off my roof. I was very impressed with their work ethic and professionalism. They kept me informed of what they were doing and when. They took the time to answer all my questions and let me know the status of their work. They did a great job and I will use them again without question for my any more roofing needs. read more

I have no idea what estimate they would offer for a re-roof to replace asphalt shingles with a standing seam roof of 2300 sf, 2-story, simple gable roof. Mills Roofing wants $150 just to provide an estimate which they say will be credited if they are awarded the contract. Seems to me that once they have a $150 hook into you that most customers will figure "Might as well go with them, I've already spent that much." You have to ask yourself, "Will the bid be competitive? Is this just a way of squeezing more money from the customer?" read more

Mills Roofing is the best ever. From the starting estimate by Brad Mills to the finished product his team including Nathan, Miguel, Ernie and the rest were super professional, honest, meticulous, quick and efficient. It was a pleasure to have them place a new metal roof and repair the work of a previous roofer. If you want to have your roof done correctly with a great team of workers , use Mills Roofing. read more

This company is so pleasant to work with. The young guys who came to work on our roof were so polite. The folks in the office are also very pleasant and very easy to work with. Best of all-they show up when they say they are going to show up. Excellent experience. read more

Great to deal with a company that stands behind their work and works hard to ensure client satisfaction. I highly recommend Mills Roofing.

I used Mills Roofing in July 2015 to do my house at 11463 Lockwood Drive in Truckee. The did a great job and had excellent attention to detail. The new roof looks wonderful - drive by and take a look. -Richard Clark read more

Mills Roofing sets the bar for quality. - Quality communication - Quality pricing - Quality customer service - Quality contractors - Quality work I couldn't be more impressed with their professionalism. read more

Great communication. Excellent response time and overall customer service.

Contacted Mills Roofing in April 2017 regarding some snow damage to roof tiles from winter snow. Brad responded to assess the damage and provided estimate. Brad advised due to the workload from snow damage in the area it would be a few months before he could get the job started/completed. I accepted the bid and Mills Roofing arrived in September and completed the job. The best part was he overestimated the job and came in well under the bid quoted. I must say, they could have done what was quoted, however the damage wasn't bad as thought and they did the repair that was required. Honesty pays off and I absolutely recommend Mills Roofing for any roofing needs. Mike and Vicki read more

We just had our roof done in Kings Beach and are thoroughly satisfied and pleased. We contacted several roofers and not only did Mills call back, they arrived on time for a scheduled estimate with plenty of information and samples so we could make a decision easily. Their strength is communication. They keep in touch through phone and emails and keep to a promised schedule. They are professional and reliable and did a super job of doing the work in a timely fashion with absolutely no mess left behind. High recommend them! read more

I've used Mills roofing twice. Once to do a metal roof "tune-up" and the second to fix the roof and structure after a tree fell and hit the roof. They have always done an excellent job in the repairs. What really set Mills apart from other contractor I've used is they understand how important customer service is. Those of you who have dealt with typical contractors know what I mean. First, they call you back in a timely manner-no waiting for days/weeks or never getting a return call. Second, they have been up front about getting to my jobs. When I called for the "tune-up" Brad said they were swamped and it could be 3-4 month or maybe next season which I was fine with because honesty is refreshing. When the tree hit the roof, Brad was out the next day after the storm passed. Brad was able to meet with my insurance adjuster since this a vacation house and 3+ hours away. read more

Brad, I kept my roof shoveled, I have pictures that show your contact commitment to put ice &water shield completely over the plywood build up before the metal was done only one edge of roof, over the front door dormer, the plywood came up almost short 3 inches of meeting at the top, only covered with a layer of ice & water shield that broke down because it created a valet that allowed water to settle and brake down that area allowing water to seep in, screws were found rusted out in that area because of this water collection, around the wood stove pipe, the flashing used to seal was put on top of the metal roof with no seal around the pipe and also on the furnace vent, there were also area where the metal panels did not reach to the edge of the roof over the trim, all of this was seen by the contractor I used to replace your installed roof, a metal roof should last more then the 13 years before it started leaking, I did not allow Ice dams to build up! read more

We had a great experience working with Mills Roofing. We originally contacted them in the fall of 2017. They communicated that the work could not be completed due to weather delays until 2018. They honored their word and installed our new roof in the summer of 2018. Communication with Brad and Jeremy was good and the work crew was professional. I would recommend Mills Roofing. read more

This review is overdue, but at least now we have the benefit of a full winter with our new roof. Mills installed a new composite roof and gutters. They gave us good advice when they came to bid the job, and showed up when they said they would The crew was very professional, and the foreman supervised them well. The roof turned out great. They used quality materials, and all the details were done right. We've had our new roof for almost a year now, and it still looks great. We did have an issue with the seam in our gutter leaking, but they sent someone to fix it promptly read more

My home roof and garage roof are adjacent to each other. In a normal winter the snow would create an ice dam between the two and we'd have to watch for falling chunks of the ice - very dangerous. In December I got estimates from several contractors for roof modification or ice-melting devices. All estimates were upwards of $4,500. Then Brad of Mills Roofing came out for an estimate. He spent the time to study the problem and came up with a clever solution that cost only $1,300. His workmen were there the next day and they did an excellent job. Ice dam gone! read more

Mills Roofing cleared snow off our (second) home last winter when it was looking seriously overburdened. Gave a price, did what they said they would. Since we wanted to re-roof, we asked for an estimate for a metal roof. They explained it would probably be Spring of 2018. They contacted us when all the snow was melting in January and said they were trying to schedule some of the roofs if the weather held. We replied that we were quite open on the timing. They did the roof in a few days, cleaned up, took care of the permits and final inspection. It looks great. read more

Mills helped us out during this epic snowy winter of January 2016. We noticed a leak around our wood stove chimney. Mills was able to come out on the first clear day after the storms and both diagnose and fix the problem. 2 weeks later, just spent a few nights at the house and no leak to be seen. They were very helpful and courteous from start to end. I'll definitely call them in the future for any maintenance and when we need a new roof in truckee. read more

We hired Mills Roofing and they did an excellent job on our house in Homewood. We just purchased our house, and the roof started leaking quite badly. Mills Roofing was responsive (thanks, Dawn) while other roofers would not return our calls. It turned out to be a substantial repair with potential for more problems in other areas, so we had Mills Roofing replace the entire SW facing area of the roof, ensuring the underlayment was done properly around the chimney where it was leaking (apparently there wasn't any underlayment around the chimney). The work started right away, and we were impressed with how courteous the workers were and how tidy they kept the area around the house. Jeremy, the project manager, stayed on the site and was informative, professional, and easy to work with. read more

We are going to be using Mills Roofing this Spring to install a new metal roof. Brad Mills took the time to have a lengthy conversation with my husband (prior to is buying a home that needs a new roof) and went into great detail regarding what type of roof we should replace our existing roof with and the reasons behind it. We look forward to working with them. read more

Thank you so much Mills Roofing!!! You all are amazing and we appreciate you helping us in the midst of an emergency! Literally woke up to a cracking rafter from all the heavy weight of the snow and after making many phone calls you were the company that responded the fasest to our problem. You all went above and beyond. You even got the wood and came in to our house and supported the rafter for us. We are very greatful. Again thank you!!! read more

I highly recommend Brad and Mills Roofing. We had ice dam issues at our Truckee home that was causing water intrusion. Brad answered his phone at 6:30am and had a crew out at the house within hours to take care of the problem. read more

Contracting with Mills Roofing was the best experience we could have ever wished to have in hiring a contractor. The entire enterprise from ownership to every one of the workers was extremely professional and competent. Right from the first day when Brad showed up to make an estimate, I could tell that we would get really top quality planning and work execution. Organization was fantastic. There was not an idle hour at any time through the whole job. You do not want any corners cut on a roofing job, and they don't. We had some issues with bad house design (ventilation), which I knew about in advance, and they provided detailed explanation of what the problem was and a range of repair and remedy options to choose from. We were present through the whole job (not very fun, all the banging), but got a good up close view of the way they run the business and do the roofing work. The ownership treats their crew really well, and consequently everyone works hard from the minute they arrive until quitting time. Great company. They didn't suggest any add-ons that I didn't think were pretty much a necessity. Price seemed very appropriate for the amount and quality of work we got, and they left our parcel totally clean at the end, just with a beautiful new roof. read more

Mills Roofing just completed a new comp roof at our cabin in Lake Tahoe. They called me back promptly, met me at the cabin to go over options and roof samples, provided a bid quickly and gave me a start date. They pulled the permit, had all the materials delivered and protected until they started and even had a porta potty delivered to the job site! Rain delayed the start date by a few days but they were in constant contact giving me updates. Once they started they were faced with daily rain showers and took the upmost care in protecting what they had torn off. Brad and Jeremy Mills are extremely professional, knowledgeable, dependable and provided top notch service. Their crew were friendly, courteous and left the job site clean and orderly at the end of each day. I would HIGHLY recommend Mills Roofing to anyone in need of a new roof or roof repair. I am extremely happy with the new roof. I would not hesitate to call them again. read more