Yes they are honest and do good work. Ask for Ken as he is the head honcho. They come when…read morescheduled and leave the job spotless.

Pellerin window & vinyl siding is a wonderful company to deal with…read more The staff listen and get things done in a timely and professional way. In other words they deliver what they promise, with a beautiful finished product There is no doubt , they are my go to company for window replacement!!

Working with Dino and his team at Frioni was truly a breath of fresh air. After months of…read morefrustration with two different contractors who ghosted us and strung us along, we finally reached out to Frioni--and I'm so glad we did. From start to finish, the experience was seamless. Communication was top-notch, the team was professional, polite, and tidy, and the execution was absolute perfection. My project was not an easy one, but they not only took it on--they absolutely nailed it. Looking back, I'm actually grateful things didn't work out with the previous contractors because working with Frioni was worth the wait.

Long time fan and follower who finally had some flooring and laundry room work done last Friday…read more He is the man he portrays in his numerous videos; loud and proud, serious about his work and true to his word. Dino was very prompt and punctual with his communication from start to finish. He allows you to buy your own cabinets, flooring, etc., yet is full of recommendations and ideas if you're unsure of what to get. His crew was equally top notch, working straight through the day with only a short break for lunch. I had melting snow in my entrance way and steps, to which Dino and the crew would occasionally grab my shovel and clean up the path as they walked back and forth to their truck. Dino was here working and guiding them the entire time, and did a final walkthrough of the project area, noting some fine dust that he made sure to clean up before leaving. I've had these projects started, yet unfinished for years-what a relief to have them wrapped up. If you are like me, waiting for the 'right time' to get your projects done...do yourself a favor and have Dino come knock it out for you. You'll be very pleased with his work and fair costs! Thanks Dino for your work at our residence, we will be repeat customers indeed!

Elite works made everything very simple and delivered. The process was more than competitive and…read morewas 50% lower than my highest quote for the job. All the people on the project were professional. There was never an attempt to over sell. The roof came out perfect and it was all done in one day. They removed all debris and cleaned up immaculately. I would give them a 10 on a rating of one to ten.

Most of the work was accomplished functionally. The discount we requested was satisfactory as it…read moreshould cover the cost of fixing the screen that was damaged during work and replaced (see pic) and some of the siding, and the electrical outlet issue, we had the same experience as others in that workers were not showing time, or would cancel last minute. Contractor estimated 3 days and the work took approximately 3 weeks. No one has come out for the punch list items after Tom said he would send someone out about 2 weeks ago. No paperwork was provided with the sliding door- so no manufacturer warranty. We don't expect any further contact.

They may do nice work but we will never know. They claim that are responsive with 24 hr service…read more The mistake I made was stating on voice message that it was not a big job. Never bothered to call me back. After a few days I called a competitor Red Dog and not only got a call back but they visited and provided a quote one working day later.

I called them exactly a week ago today, the day that I am writing this. I never received a call…read moreback so I called again. I was told that because I lived in a "trailer" home that they wouldn't touch it because it's too much work! I worked in a "trailer" park for 11yrs so I'm very familiar with the ins and outs of how they're built and their structure....if you know what you're doing, replacing a window is simple. I realized I didn't want to hire a company who couldn't be bothered to return my call and secondly a company who looked down on my home!

We couldn't be happier with our Pella windows, especially with Norman Poirier. Fantastic customer…read moreservice, Norm spent the time to come to our home, get to know our interests and ideas, and knew the answers to all the questions we needed answered to make our project continue smoothly. Norm was on-time, informative, and made the experience easy and efficient. We would continue to work with Norm and would recommend him to anyone in the future! 978-807-8595 to reach him directly.

VERY poor customer service. I purchased a window that it took 3 months for them schedule an…read moreinstall. They then called to cancel, then 2 people showed up on the original date and another on the alternate date. All 3 had never put a window in before. They left. Another guy came back. He broke the assembly and just left it all in pieces. I now had an installed window, no hardware - nothing. The third guy came and put up a shade that came all disheveled and wrinkled and said that yet another would be coming to install the valance. In his attempt to put the valance in, he nicked the paint job on the window and didn't properly plug all the nail holes. It looked terrible. All this time - about 5 months and I was already paying on the window for which I had not received a full service for. Finally got the valance and now the shade does not work. Trying to get communications going with them and they want to charge me another $1200-1500 to put in an automatic shade, which is what the salesguy led me to believe in the first place. Bottom line: they don't deliver but they sure know how to take your money. Easy to create a paper trail with them if you ever wanted to take them to court - they don't answer your messages. NEVER again will i use Pella. Lots of management issues in this company, not to mention customer service that stinks.

Did a great job on a small job for me. Met a hard deadline and completed the job professionally.read more

Discovered a leak in the bathroom that destroyed the floor under the toilet. I left a night…read moremessage and Justin called me the next morning. Did a great job explaining what needed to be done, fit us into his schedule, and finished the job well. Appreciated that he understood that we could do some of the work ourselves and didn't try to push us into an expensive outcome! He also has a great sense of humor!