We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

Joe and the crew at Northern Glass took great care of us and our home. We have a very interesting…read moremassive sliding glass door built on a. steel frame. I was worried it couldn't be fixed, but Northern Glass got the job done. Up front with the cost, competitive pricing, very responsive with the communication, and the crew was professional on site.

These people are amazing!!! Not only do they respond to calls and arrive on time, they are…read morefriendly and capable. We had glass shower doors installed on our shower stalls where the units were the fiblerglass showers. They knew exactly what they needed to do and went about it with skill. Also, they cleaned up so that you didn't even know they had been there. If you need glass work, call them first!!!

This guy is legit. Old school honest business. Expert installation, easy to deal with competitive…read morepricing. Al did the install he was excellent. So happy with the results!

I LOVE these guys. Bruce is very knowledgeable and helpful with all my questions. Al and his crew…read moreare fantastic at instillation. Fast, efficient and always clean up everything!! Highly recommend!

Bassett Construction did a wonderful job renovating our condo. They were professional, great…read morecommunicators, and explained everything along the way. Each day our space was left clean and neat. The attention to detail is seen in their final work. They worked within the expected time frame and our budget. They made the process run smooth and worry free for us. They took our vision of our dream condo and made it a reality. I would highly recommend!!

From the owner: Bassett Construction LLC – Building with Integrity & Precision…read moreAt Bassett Construction, we specialize in residential remodeling, home additions, kitchen and bathroom renovations, deck builds, window and door installations, and masonry work including steps, patios, and stone veneer. With years of hands-on experience, we take pride in delivering quality craftsmanship, honest communication, and reliable service on every project — big or small. We’re fully licensed and insured, ensuring your home is in good hands from start to finish. Customers choose us because we show up, stay on schedule, and treat every home like our own. Whether you’re updating your kitchen or building something new, we bring professionalism, precision, and pride to every detail.

North Shore Overhead Door was very responsive and provided quick and friendly service when I was…read morehaving issues with my garage doors. I would highly recommend them.

Prompt courteous professional service. I have used three times to repair broken, service &…read morereplace a large commercial garage overhead door opener. All good. Fair price.

A drunk driver drove into the foundation of our 270 year old antique colonial which resulted in so…read moremany headaches beginning with insurance company, court appearances and general havoc in our lives. We were very concerned that so many contractors would not be experienced enough to deal with the challenges that a house, built in 1753 would naturally have. Dave and Mike came into an absolute mess with our post and beam construction since the damage to the fieldstone foundation impacted the entire house. They did a fabulous job, better than any of our expectations. Whenever they encountered a problem we thought would be insurmountable, they calmly figured it out; even as our house was then effected by the Columbia gas explosion, right in the middle of construction. Dave gave us good advice, made solid suggestions on how to maximize our insurance money and was calm even when we were not. The communication was quick and clear even with the other contractors. This was an unbearable situation made bearable only because of Dave and Mike's professionalism, honesty and patience. Highest recommendation for HRH Construction

HRH recently did over our garage which was in pretty rough shape. It needed a new roof, new doors…read moreand windows , also needed to be sided. In addition to that, they built a custom sliding barn door, which came out beautiful! Dave and his crew did a fabulous job. They were there every day on time and only missed 2 days due to rain. Communication was great, and Dave kept us informed every step of the way. We are very pleased and would recommend them highly.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.