Excellent service start to finish, help me understand the whole process and got my creaking old…read moredoor fixed!

I requested service from KSE Garage Doors for my rental property in needham. Turns out the spring…read morewas broken on my door and needed to be replaced! Kasey came out the same day and replaced it for a great price !! I can't recommend these guys enough!! They are a true example of 5 star service providers

Jaime and Bill successfully installed my ZERO clearance garage door last week. Terrific job, good…read moreprice and excellent follow up and customer service by Alexis!! I hope my door lasts forever and I NEVER need service, but if I do, you'll certainly be my first call!!! Thanks everyone, I SO appreciate you!!

Great company and great team! Very professional. Always on time. Service cannot be beat.read more

I was provided with a cost estimate on the phone ahead of time and eta when someone can come over…read moreto fix on the same day. Eric arrived with a helper. Since the original time of arrival estimate was running late John in the office notified me the new time of arrival as soon as he knew. Eric determined the issue immediately with an estimated time to fix. All were professional I will use them again if I have any other garage door issues. Thank you!

John came out right away, explained what was happening woth my garage door and motor and offered…read moremultiple solutions to fit my budget.

I had a broken cable on my garage door opener, so I looked at Yelp for a local business with good…read morereviews. I called and left a message, and Ed called me back about 10 minutes later. While he couldn't come out immediately, he said he'd come the next morning. Something came up, and he wasn't able to come at the time he originally said he would, but he kept me posted, and came an hour later. Even with a few unexpected mishaps due to some previous jury rigging that my husband did, they were able to perform the fix. Now I have a working, quieter garage door. 5 stars for excellent communication, fixing the issue quickly, and educating me a bit on garage door opener care. I don't know the going rate for fixing garage door openers, but his price seemed pretty reasonable too.

Folks, A1Overhead garage door is a rarity in todays world of trades people. Reponsive, prompt,…read moreknowledgeable, detailed and fairly priced make this your go to for garage door work. Do not hesitate, you will be treated in the most professional way with quality work.

After seeing great reviews on social media, I called the Door Doctor in Danvers when one of our…read moregarage doors suddenly stopped working around 5:30PM. Brian, the owner, called me back promptly and we scheduled service for the next morning. He arrived on time and quickly replaced 2 springs, lift cables and pulleys. Brian went above and beyond and kindly lubricated both garage doors as well. Fairly priced, professional and reliable service from start to finish. I highly recommend Brian, Door Doctor!

Brian was phenomenal! I gave Door Doctor a call when we had a broken spring. They were very quick…read moreto respond and schedule a time to come take a look. When Brian arrived, he clamped the spring and got our garage door working temporarily while we waited for the new spring. The new spring came in very fast and spoke to Brian in the morning and he asked to come that same day to replace with the new one. We will use these guys again in a heartbeat! Fast, reliable, fair priced & very knowledgeable.

They are the most professionally contractors I have ever hired in some time ,installed my doors…read moreperfectly and cleaned the job site. I met the owner Steve and he was the best.If you need garage doors installed or repaired ,look no further. And the price was very competitive.

Rude! Spoke with Steve who immediately placed me on two minute hold, and then told me his days…read moresucks. Tried to explain the issue with my garage door (simple-wire jumped the pulley), became annoyed and cut me off! Really, do you think I would even want to do business with this kind of rudeness? Plenty of other businesses.

The roofing work performed on my home did not meet accepted industry standards and has resulted in…read moresignificant and preventable damage. The attic was left improperly vented, causing temperatures to reach 120 degrees, which indicates a clear failure to install adequate ventilation as required by standard roofing practices and manufacturer guidelines. Additionally, the pitch of my kitchen roof was not addressed correctly. A low slope roof should have been installed with a rubber membrane, not shingles. The decision to use shingles on a roof with this pitch directly contributed to ice dam formation and subsequent water intrusion into my kitchen ceiling. This is a well documented risk associated with shingling low slope surfaces, and any qualified roofing professional should have known and disclosed this. These errors have created ongoing structural and moisture related issues that will require corrective work at my expense. Based on the deficiencies in workmanship and the failure to follow established roofing standards, I cannot recommend or support this company

The sales people were helpful but also felt very much a sales pitch- they did not have some of the…read morespecific products we wanted, but did go out of their was to find one of the patio doors that they initially did not think they could get. They also did not itemize the bill and when we asked for an itemized bill told us their computer program did not know how to itemize. To me that made no sense and leaves me feeling like we may have been ripped off with our prices We ordered our windows on April 10 and told it would be 4-6 weeks until delivery. We did not get them until June 24 (10 weeks). This took a lot of time and energy pushing- they kept pushing back the timeframe and at one point told us mid- July. This may not be an issue if you are just getting replacement windows, but we are doing an addition and cannot get the inspection until the windows are in place. The delay on this delayed our entire project. That being said, our architect drew the plans for our skylights wrong, and the sales person actually helped us get the correct size quickly (like the same day we started to install!) it was very helpful and above and beyond for him to do that (though I'm not sure if he could get them the same day why we couldn't get all of our windows sooner!!) .

Called Tom Alphonse with an urgent overhead door issue on Friday night, and he texted back almost…read moreimmediately. Filled him in by return text, and he committed right away to coming to our home the next day (Saturday). Texted me that morning when he was 30 min and then 5 min away, and arrived when promised with the necessary parts . Had everything installed, lubed, and up and running within 15-20 min. As other reviewers have mentioned, in addition to being super responsive he is unusually thorough AND a super nice person, with very fair pricing.

I first hired Thomas from Alphonse Overhead Door in June 2019 to replace the bottom seals on three…read moregarage doors, and I was extremely impressed with how quickly he responded and how thorough he was. He even caught an issue with a small shed door that had been letting in water for years. He recognized the problem right away, made the proper adjustments, and explained everything clearly. The work was done efficiently, and the quality stood out. In December 2022, I needed all three of my garage door openers upgraded, and I didn't hesitate to call Thomas again. He installed new LiftMaster units, and the difference has been incredible. The openers are quiet, smooth, reliable, and far more modern than the old systems they replaced. Once again, he handled everything professionally, tested all the features, cleaned up afterwards, and made sure I understood how everything worked. What I appreciate most is that the level of service has remained consistently excellent over the years. Thomas takes pride in his work, shows up when he says he will, charges fair prices, and treats your home with respect. It's rare to find someone who maintains this level of quality across multiple visits. If you're in the Merrimack Valley, the Seacoast area, or anywhere in Essex County, Thomas is absolutely worth calling for anything related to garage doors, repairs, or opener installation. I've referred many people to him and will continue to do so. He's a reliable professional you can trust.

They replaced springs, motor and rollers on a 25 year old door. Very responsive and excellent work…read moreas always.

I am very, very pleased with the service from Beverly Overhead Garage Door, from scheduling my…read moreappointment to follow-up. Based on this appointment, I would highly recommend. a - I had a specific day that I could take off of work to meet with them, and since I called with sufficient lead time, they were able accommodate my schedule. b - They showed up exactly when they said they were coming and called ahead to confirm. c - They listened carefully to my problem, took time to compare it to my other door and tested possible causes to it, and then let me know there was a relatively simple solution. d - They walked me through the solution, and they answered all of my questions thoughtfully and professionally. e - They charged me a very fair amount for their time, labor, and expertise. f - They mailed a printed invoice for my records afterwards, which I neglected to request but always appreciate.