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    Milwaukee Oral Surgery & Implants

    1.8 (4 reviews)
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    5 months ago

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    6 years ago

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    7 years ago

    Went for consultation for an implant. Met with Dr Miller. First impression was good.

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    14 years ago

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    Mequon Smile Design

    Mequon Smile Design

    2.3(4 reviews)
    1.4 mi

    dentist assistants are amazing, staff are so friendly. I was able to get the best care here and…read morerecommend this to everyone looking for a new dentist

    I was a fairly new patient at Mequon Smile Design and recently had an experience that showed me…read morethis practice values strict policy over common sense. My son had a 3:00 PM appointment. When I realized I couldn't find my car keys, I called the office just before the appointment time to let them know I would be late or might need to reschedule. I called again at approximately 3:25 PM, explained the situation, and was told there was still time because the appointment was scheduled for 90 minutes. I specifically told the office I would take an Uber so my son could still make the appointment, and they agreed and encouraged us to come in. The office then called me at approximately 3:48 PM for an update. I informed them that my son and I were already in the Uber and on our way. According to my Uber receipt, we arrived at 3:48 PM. After a short wait, the office manager informed me they would not see us and charged me a $100 missed appointment fee. I was also told it would require a $100 deposit to reschedule. What made this especially disappointing is that my family of four has never missed, been late for, or rescheduled an appointment with this practice. Throughout this situation, I stayed in communication, followed the office's guidance, and made every effort to keep the appointment. The next day, my wife spoke with the office manager and received the same response, including being told that the practice "is not for everyone." I agree. The dentist was capable, but based on how this situation was handled, this practice is not the right fit for our family. I'm sharing the facts so others can decide whether this is the type of customer service they want from their dental provider.

    Milwaukee Oral Surgery & Implants - oralsurgeons - Updated June 2026

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