Office staff was extremely rude to my mother. She asked to speak with her doctor about it and they…read morewould not ask him to come out. She left. There are dentists where the office staff trat you well, this isn't ine of them.

Still will drive across the country and make an appointment with dds Sandvick and his team because…read morethey are the best. Hands down!

I've been coming here for 13 years now. Why?…read moreBecause of Deb! She's at the front desk and the best! I always feel welcome coming in, and well taken care of when I leave. She's been here since the beginning, and through the 4 doctors I've seen. Oh wait. I've known Deb the longest, but seriously, I keep coming back for all the other personnel I see. Kim is also very nice at the front, though I haven't built up as nice as a rapport with her yet. Stevie is also the best! Currently my doctor is Dr. Anderson and my hygienist is Stevie. Dr. Anderson is nice and straight forward, and explains things very well for me. I've mostly only had normal check ups and cleaning since I've been seeing her and haven't had any procedures done. But she is sure-fingered and confident, and I would be happy to get any treatment done with her. Well, I guess I won't be happy to get anything done with my teeth... Cleaning is like pulling teeth as it is. lol. Stevie is another reason I keep coming back here every 6 months. Despite her having only one day available out of a week! She's gentle and kind, but gets my teeth feeling polished. And so friendly. And so informative. I seriously have all my teeth related questions answered here without feeling like I'm asking for too much. Thanks for making my scary dentist visits pleasant, always!

office was very nice & felt super clean, updated x ray technology & tvs, staff was overly…read moreaccommodating & kind

I went to Dental Associates in Bayshore for the first time. This visit was for a primary checkup…read moreprior to completing teeth cleaning. The hospital has a good amount of parking which was great. The office itself is clean and well maintained inside. The receptionist was extremely kind as well. The dental assistant who took my Xrays was attentive and answered all and any questions that I had. She also made sure to ask about my dental history in great detail. My dentist Dr. Madiha Khan and amazing and ensured to thoroughly inspect my teeth. She gave me great recommendations and they were able to get me scheduled for my next visit immediately. Overall, I would highly recommend this dental practice!

My wife was turned around by the receptionist (chubby white lady with light brown hair) for her…read moreappointment, while she was in pain, because the receptionist was confidently incorrect about which insurance we have and tried to get my wife to pay for more than what she was having done that day. When she questioned her about it and tried to explain that she was wrong about the payment and offered to provide proof, she was rudely told she either had to pay what she was asked to pay or cancel her appointment. Then when asked if we could prove there was an error after the fact if we could get a refund, she rudely said "we could talk about." She ultimately ended up making my wife reschedule for TWO WEEKS later. I called to complain and talked to a different woman who was very understanding, professional, and patient. (despite my frustration) She correctly identified my insurance, walked me through what I should have been asked to pay, and rescheduled my wife for two days later. This first woman, who again, turned away my wife who was in pain for her appointment despite her having the correct insurance she claimed to have, was completely unreasonable and unprofessional. She extended the pain my wife was having in her tooth and embarrassed her in front of the other people who were in line behind her. If I were you and this lady was the receptionist I would wait until someone else was available and refuse to work with her. She no idea what she is doing and a miserable person to interact with. (This is not the first time shes been uninformed, unhelpful, and rude to us) This woman should have no place interacting with patients in any manner.

I've been a patient of Dr. Mackey for a long as she's been at her Glendale office. She and her…read morestaff have provided first class service for all those years. They treated me with the utmost care and respect and have kept my teeth in top condition. Thank you for the years of service. Steve K.

Thanks to Dr. Bridget Mackey and her outstanding team I am happy to smile again. After what seems…read morelike an eternity I finally made the commitment to fix my smile with a full restoration of my upper arch that included crowns and veneers as well as having my bite adjusted . Bridget did an outstanding job not only listening to my needs but guiding me through the process and details of how she was going to proceed with all of the work. Iam happy to eat and chew fully on all my teeth again without getting food impacted into the spaces I had between my upper teeth, and that feels great. Not only that but having veneers on my front teeth now gives me a smile without fear or feeling self conscious about crooked teeth. If anyone is considering having veneers or crowns at a dentist I highly recommend visiting Bridget and her team of professionals. Dr Mackey has the skills and training as a cosmetic dentist that you will not find at a regular dentist.

Nice friendly dentistry. I'd been going here most of my life and then the practice was sold, change…read moreis hard, but they are keeping up with the times with new products and equipment. They offer special treatment even down to the toothbrush they give away, they find one taylored to meet my needs and my husbands. I wish they were in my insurance network.

Awesome Cleaning and great suggestions! Excellent place!read more

Best hygienists and dentist. Everyone is so friendly and interested in their clients…read more Wonderful job done on my teeth, every visit.

Dr. Andy Smith is a wonderful dentist. It was my first regular checkup since Covid (former dentist…read moreretired during that gap) and Dr. Smith was welcoming, understanding and didn't do any of that shaming I worried about prior to my visit. Everything about the process was great--scheduling the appointment, cleaning with dental hygienist, X-rays (way cooler with new technology), examination with Dr. Smith as well as follow up appointments for the mouth guard he designed and made for me within a week. I highly recommend Dr. Andy Smith. My children (now teens) have outgrown the pediatric dentist and will be seeing Dr. Smith this summer because I trust him that much.

Outstanding dental practice. The staff is great as well as…read morethe dentists and hygienists. The office is great, clean, high tech. The dentists and hygienists explain everything thoroughly and advise you on dental care at home to maximize success. I have seen Dr. Seubert for emergency crown and filling and he explains everything well. Also Dr. Patel and Dr. Seubert for exams.

Dr. Patel and her team are absolutely wonderful. Excellent dental practice with modern and state of…read morethe art equipment. Overall a wonderful and great dentistry.

My last review of Modern Touch was 10 years ago, and I've been a client for about 15 years…read more I've seen a multitude of dentists at the office over the years as staff has changed, and the work has consistently been really well done. Cheryl, my hygienist, and Dr. McDonald and Ashley have been the most amazing team over the last year, in particular as I cracked two teeth as a result of extreme stress. They guided me through a very painful process and made sure my mouth feels and looks perfect at the conclusion of the work. The work performed is of high quality (as are the labs that they use - for crowns, implants, mouth guards). They have stayed on top of technology so imaging is easy, painless and comprehensive, including 3D digital models. They show the utmost care to their patients before, during and after procedures. The staff is friendly but still professional. The work above all else is thorough and exceedingly well executed. My husband has also had good experiences over the years (although he has needed less dental work, thankfully!) but as a family, we are beyond pleased. I couldn't recommend this dentist more highly. There are some cases when work is authorized by insurance at a certain expected amount, but the actual charges are different. I have never had an issue with this, as it's clearly explainable (the procedure had to go a different way, or the insurance covered something at a higher percent). The clinic "banks" any overpayment for us, and we use it for any charges we might accrue going forward. They have offered to reimburse us as well, but with a family that goes to the same dental clinic, keeping the overpayment there simplifies things for my purposes and I appreciate that they are willing to do that. Highly recommend the team at Modern Touch!

Modern touch on 7020 N. Port Washington. My family member had begun his top teeth implants last…read moreNovember and hasn't received his permanents set and it 12/05/23. There have been numerous complications, and the charged keep piling up. It's has been life altering for my family member, it has affected his body image. If it was explained to him that it would take a year or more to make adjustments and etc. He said he would have got dentures instead. which would have been less costly. Too embarrassed to tell the exact monies he has spent; I'll just say he could have purchased a new car or truck. If you considering this agency, please make another informed choice.

Very disappointed. After getting X-rays, Dr Joyce came in…read moreand asked why I was there. I said my dentist had retired and I wanted to establish a new relationship. She did not perform any oral cancer exam, gingival exam or physically check my teeth for caries. These are normal preventative measures. This is not what I consider quality care.

I am so glad that I switched from my previous dentist to Dr. Joyce!! She is always very kind and…read morethorough when I come in for my regular cleanings. I appreciate that she always communicates what she's doing so I know I'm getting the best care! Not to mention all the staff in the office are very friendly! They make going to the dentist painless! Couldn't recommend them more if you are looking for a new dentist in the area!

I contacted 2 of their offices 10 days ago with a simple question about insurance. I never…read morereceived a call back after multiple tries. When I finally went in to one of their offices (since I could not get a real person to call me back) I was told that "I am only one person" and basically the message was, "I will get back to you when I am ready." Poor customer service and very poor first impression.

Dr. LaManna and her staff at Lakeshore Family Dentistry in Glendale were very courteous and…read moreprofessional. I didn't have to wait very long for my appointment. The dental hygienist was extremely thorough with the cleaning and polishing of my teeth as well as the x-ray and physical exam of my teeth and gums. Dr. LaManna takes the time to explain everything that is going on with your teeth and gums. She also made sure to give me information about how to rectify any problems that I was having with my teeth. I would highly recommend the Lakeshore Family Dentistry office! I don't care to go to the dentist for it has not always been a good experience for me. I have found that I will probably be going to the dentist a lot more often now that I have found that Dr. LaManna and her staff. They made me feel comfortable and not afraid to come back.