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    Mily Travel

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    Your Passport to Travel

    Your Passport to Travel

    4.9
    (11 reviews)
    20.0 mi

    If you think you don't need a travel agent because you can do it on your own- think again! Sheryl…read morehelped my husband and I plan a dream honeymoon. I had just finished planning every detail of my mostly DIY wedding and I wanted for once to have someone do the planning for me. I am used to planning my own trips but after this experience, I can guarantee I will be booking through Sheryl from now on! She took the time on several phone calls to help us choose the perfect destination (easy for her to do since it seems she's personally been EVERYWHERE!). I am an anxious planner and it was hard to hand over the reins but I'm so glad I did. Booking was easy, any questions along the way she was able to address quickly. She even followed up while we were on our trip (a Virgin Voyages cruise which we loved). Sheryl was a pleasure to work with and we look forward to many more trips in the future.

    Sheryl worked hard to organize our Italy trip from beginning to end. Her suggestion to experience…read morean Eatwith was a highlight of our time in Rome. All the choreography of our movement was also spot on with drivers and a brilliant host at our Tuscany villa. The Axus app so much better papers that get lost or left. The options presented always allowed us to choose according to our budget. I appreciated the constant communication and organization. We look forward sharing with others.

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    Your Passport to Travel
    Your Passport to Travel
    Missionary Group Photo in Santa Maranita, Ecuador

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    Missionary Group Photo in Santa Maranita, Ecuador
    Royal Caribbean Cruise Lines

    Royal Caribbean Cruise Lines

    2.5
    (152 reviews)
    3.4 mi

    The cruise was pretty good, but we had some experiences that led us to the 2-3 level. It was our…read morefirst cruise, so we can't compare. The staff was amazing and had passion for their work. All tips go to a make a wish foundation. This is great! The drinks were incredible!! The food was amazing and all fruit was fresh. The desserts were a hit or a miss depending on taste, but they good ones are 100% ecstasy. The negative experience we had was the sewage smell on the lower decks 2-3. Sometimes it went upstairs. The other was that the room was waaaay to crowded and there was no plugs for our electronics. None. I called customer service and they gave us a standard wall plugin to borrow. If you do go remember to make your room central because then you can be in the center of where you go. The spa and acupuncture are amazing - we are addicted Overall we had a great time, and a good experience on the ship. The food and drinks were memorable!

    My family has been planning this vacation for over a year, and what should have been an exciting…read moretrip turned into one of the most stressful experiences we've ever had. Before traveling, we contacted Royal Caribbean multiple times to verify the travel requirements for my mother-in-law. She is a lawful U.S. permanent resident with a Dominican Republic passport, and we specifically asked whether she needed a visa to board the cruise departing from Barcelona. We were repeatedly told that she did not need a visa. We relied on that information when making our travel plans. On the day of travel, we learned that she actually required a Schengen visa to enter Spain. As a result, our family suffered significant financial losses, missed travel, and an incredible amount of emotional stress after planning this vacation for over a year. What made the situation even more frustrating was our interaction with Josh in the Resolution Department. Rather than showing empathy or trying to help us navigate the situation, his attitude came across as sarcastic and unprofessional during one of the most stressful moments our family has experienced. Customer service representatives should be trained to handle situations like this with compassion and professionalism. During our conversations, it also appeared there may have been confusion between the Commonwealth of Dominica and the Dominican Republic. If that misunderstanding occurred, it would explain why we were repeatedly given incorrect information. Since the calls were on recorded lines, I encourage Royal Caribbean to review them. I understand that travelers are ultimately responsible for having the proper documentation. However, when customers repeatedly call specifically to verify entry requirements and are given incorrect information, there should be some accountability. Instead, we were left with substantial financial losses and were offered no meaningful assistance or reimbursement. We expected much better from a company with Royal Caribbean's reputation. I sincerely hope they review this situation, improve the training of their customer service representatives, and treat future guests with the professionalism and empathy they deserve.

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    Wonderland: Cheshire Cat Cosmo
    Wonderland: Cheshire Cat Cosmo
    Effectors: Crash and Burn
    Effectors: Crash and Burn
    Muhammad and Ketut

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    Muhammad and Ketut

    Mily Travel - travelagents - Updated August 2026

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