I first got my son's violin at this place. The staff educated me with what we need to know and we…read moregot the best service from this place. I recently placed an order and request to be shipped and it arrived 2-3 days after. Affordable materials and good programs they offered. Now that ai have to visit the place, the service we received today was the same service we got when we first purchased the violin 2019. Very professional. They made it so easy. The string snap and we have to put a new one. They took care of it 15 without a fuss. Great job!!!

Wonderful, friendly staff that works regularly with local high schools, and even delivers to the…read moreschool when repairs are needed. We bought a sax from them on the rent to own plan, and had no trouble getting the thing fixed as good as new (100% free under the rent to own plan) in just a couple days. When it comes to band instruments, Schmidt's is really the only game in Pensacola that matters.

If I could give a ZERO I would! Biggest rip off place! Took a Marshall amp to sell that worked…read moreand wanted ME to pay them to take it. RUDE salespeople and overpriced. ALL my musician friends refuse to go there!

I would give a zero if I could. My granddaughter and I both have been trying to enroll in their…read moreguitar lessons program, for 2 weeks we keep getting the run around and no return calls. I called again this morning and spoke to Lena, was told Rachel would call back when she returned from lunch, but still not receiving a return call. We will go elsewhere, no need to conduct business with unprofessional people.

The service has always been great. I have several guitars adjusted and saxophones. I have no…read moreproblems exchanging items as needed. The service has always been warm and friendly

Great service. Would recommend them to setup you guitar! They will take the time required that is…read moreneeded and do it at a very reasonable price!

Amazing Teacher! He takes time to really teach you the basics and the advance technique. I learn so…read moremuch every time I come in for my lesson. Pensacola String Academy has a small orchestra too that you can join. Superb experience overall!

Music Mart is full of surprises. The store looks small from the outside, but inside it is…read morejam-packed with equipment. Most of the equipment is 6-string guitar-centric and bass guitar-centric, but there are many other instruments as well as tons of accessories. The staff is knowledgeable, and they aren't out for your money. They have no issues letting you test out their products. If they don't have a particular item in stock, they'll order it for you. I recently bought a quarter stack from them, and it was a pleasant experience doing business with them.

Music Mart is as good as they come! Tim's vast selection (of both for instruments and gear), and…read moreis only surpassed by his knowledge and willingness to take all the time his customers need! His prices are low (sometimes beating on-line retailers), but the real value isn't in the price, it's in the service he gives each of his clients!

Noel, a world class music industry expert luthier right here in P'cola (?!??!!) who optimized my…read moreultra modest '83 Alvarez and explains with patience and enthusiasm for my music experience. Me, in all my beginner ness with NO CONDESCENDING SUPERIOR ATTITUDE at ALL. What ?? No condescension -- unreal. What country am I in ... whew ... I'm not kidding. Joe was beyond helpful. Educated me on recording stuff and explained where to spend a little more and where to cut back, for max quality from a meager budget. Please -- seriously -- don't tell ANYONE how great these people are. If word gets out the place will blow up. Lifetime beginners like me who are not cool, not wealthy, not famous, and definitely not talented, will no longer get past the door security.

Same as every other guitar center I've been to. Shortage of staff for the customer flow…read more The item I sought to purchase was on display but nowhere else available for purchase. Staff was unavailable to ask if there were any in stock after a 20-minute wait. Will order online from an alternate source.

Great festival! Well run with high caliber faculty and administrators. Do recommend.read more