3 hours.... For a potentially broken toe. I walked around there wasn't many people in rooms. Every…read moretime I walked past the nurses pit everyone's on their phones and talking. Do not go to this ER if you need help immediately. Seabrook ER are you getting paid by the hour and you're just trying to milk people for money, cuz that's what it looks like. They are also extremely rude and treat you like you're Annoying them for being there. Do yourself a favor and just go to the urgent care across the street. If I could give it zero stars, I would you guys don't even deserve the one

We went to this ER for the first time. The wait time was less than 15 minutes. The staff were…read moreexcellent. My nurse, Tali was compassionate and made sure my pain was addressed quickly. She checked in work me frequently and kept me informed of what was happening. The doctor, Dr Zhang was very nice and easy to speak with. She handled my issues with efficiency, kindness and very appropriate care. Both the doctor and nurse were concerned that I was comfortable. Would definitely go back if I needed an ER in the future.

this office is by far the worst i've ever experienced. they never return phone calls ! ever! they…read morehave no idea how to process orders . if you send a message through the portal they rarely get back to you and if they do they tell you to go to urgent care they dont have time for you. getting medication refills is rediculous, and when i went in for a visit the one time i could get in in years although my doctor was nice she was guessing on treatment tellling me to try this and that and let her know . so she can keep trying . most of all it is kust horrible not one good experience.

The worst medical assistance I have ever had I do not recomend talking to anyone from this company…read more Run away and dont look back

I went there to the emergency a couple months ago. I actually went four or five times with so much…read morepain. There's so much pain. They took great care of me. Let me stay overnight. At least I got five hours of sleep and now I'm finally having a surgery there tomorrow hopefully no more pain.

Had a few Thorecentes done. All the way from Admitting to Terri the Radiology PA and Ultrasound…read moreladies were informative, pleasant, did a great job. Gave me drink. Blankets anything I needed to feel comfortable. Place was super clean. Carla great. All of them polite, smiling. Definitely would return.

I just have to wtite to say what a wonderful place. I've always gone to Anna Jaques previously. I…read morehad Alexis as my Mammo Tech and she was amazing-A true Angel! She is so comforting and calming as I was falling apart in fear. I thank God for having her this morning. We need more people like Alexis. -Rachel D.

Mostly everyone was so kind and accommodating. I thank Kat (RN) and Angelica (RN) for their care…read moregreatly. However, Lauren (CRNA) from anesthesia made my experience terrifying. she was messy and attempted to insert an IV 4 times while leaving each failed catheter in my arm/hands. I had made it clear to everyone my fear of needles and my prior medical trauma experiences. she made a complete loud mess of the room by throwing equipment out of the way. she warned me AFTER poking me that she was poking me. i cried and hyperventilated the entire time. she was cold and rushed. this is unacceptable in patient care. i work in animal care and there are times to call it and try a new route based on your patients comfort. she is not fit for this position. i would like to hear back from someone about this or her superior.

You practically need half a day to schedule an appointment. Their automated attendant is horrible…read more The hold music is so bad, it's enough to make you suicidal. :) If you ever get connected to a real human, they ask you all the same questions that automated attendant asks. Then you will be put on hold again and back to the horrible music. If your doctor offers to have Portsmouth Hospital call you. The hospital doesn't call, the hospital sends you emails and text messages asking you to call them!

if you have diabetes and have an insulin pump, then don't call this place. They will take your…read morepump away from you

Human services is in crisis...BUT, Haverhill Pavillion can do so much better even with what they've…read moregot. I was brought to the ER then sectioned to this shithole. It's truly a dirty dusty dump with really unhealthy bad high sodium, give ya the shits or constipation food. I'm on a special diet and my family members would bring me food and I was denied access to it. The staff members stole the food because I never got it when I left. I also almost never got all my bath and beauty products back...they were not packed with my belongings. When I went to retrieve them, I was treated like nothing but a pain in the ass. While a patient there, I had to poop on my 3rd day finally...the bathroom in my room was occupied by my room mate and the staff would NOT allow me to use the staff bathroom...again treating me like a second class citizen...trash. I didn't poop that day. when I left here, I had blood in me feces for days due to inflammation in my digestive tract from not having access to the foods my body needs. When I met with the main "doctor" here, he stated that the human body does not have an endocannabinoid system (idiot) and he stated the cannabis is destroying the healthcare system....he's an idiot obviously. I have been diagnosed a drug addict for medicating my spinal disease with a plant instead of pain pills. What destroyed the healthcare system is all the idiots who didn't get their covid vaccines inundating the hospitals and dying due to their misinformation. COVID destroyed the healthcare system, not marijuana. dumb ass...he is an ignorant sorry excuse for a doctor.

I cannot say enough good things about Exeter Hospital! My husband had emergency surgery in the…read moremiddle of the night, two ER visits, ICU for three days, and regular hospital for seven days. Very caring staff and wonderful surgeons and doctors. Nothing but good to say about Exeter Hospital!

I'm a senior. I had a fall that injured my lower back. I experienced severe back spasms whenever…read moretrying to lie flat or nearly flat. My CORE physician said these things usually clear up in a couple of weeks and go to Physical Therapy. After a couple of weeks there was no change. I went to EH PT with severe back spasms whenever trying to lie supine. Physical therapist had me do some movements and then required me to lie flat so "I could describe what I was experiencing." Told him I didn' t think I could do that because of the pain and I could describe it without demonstrating. He insisted on a demonstration. So I did. Had severe spasms and accompanying pain. (Looked roughly like a worm tossed on a hot pan.) He had me get up under my own power -- again excruciating. Then prescribed at-home exercises including bending from the waist, twisting side to side, lifting light weights with shoulder shrugs. Which I did (stupidly.) Another two weeks later, no improvement and have been sleeping upright in a chair for more than a month at this point. Finally smartened up and made an appt. with the osteopaths upstairs for an evaluation. First thing ordered was an x-ray. Ten minutes later back in the exam room looking at a vertebra compression fracture, the cause of the symptoms. Doc said absolutely do not do any stretching, bending, twisting, lifting. Cold cause further compression on your at 50 percent now. Prescribed immobilizing back brace for approx 12 weeks. Fortunately surgery was not required. I had previously heard that EH physical therapy had a bad reputation. I'm a sample of just one case, but I'll add my voice to that view. And, in addition to exactly the wrong advice and negligence of basic diagnostic protocol, the therapist was rude. I had the temerity to ask if massage might help. His curt response, "I'm not a masseuse, sir." Not an answer to what I was asking, but, from empirical evidence, he was accurate at least on that count. If he did perform massage I think he would have been a masseur, not a masseuse. Bottomline -- dangerous advice that could have worsened my injury from someone who should know much better coupled with confrontational communication. Amazing. I called the patient relations coordinator three times asking for a call back to discuss. Never got a call. At least the food service soup in the cafeteria is edible.

ICU very caring, the nurses and drs. Very educated they answer all our questions spent a lot of…read moretime explaining what my brother's tubes were.

I would like to file a formal complaint regarding the care my boyfriend received during his recent…read moreEmergency Room visit, specifically concerning Dr. Schyla Wante and the overall patient experience. We arrived at the Emergency Department at approximately 4:15 AM, and after an incredibly long wait, we were still there at 11:22 PM. I understand that emergency departments can become extremely busy and that wait times can vary based on patient needs. However, what concerned me most was not only the length of the visit, but the lack of communication, urgency, and compassion we experienced throughout the day. Earlier in the day, my boyfriend was seen by Dr. Dylan. Unfortunately, despite being in significant pain, his care seemed unnecessarily delayed. His CT scan and IV treatment were not initiated until after the shift change, leaving him waiting for hours while continuing to suffer. It felt as though valuable time had been wasted instead of moving forward with the necessary testing and treatment. Later, Dr. Schyla Wante came in to speak with us. She asked whether my boyfriend had health insurance. Since we were visiting from another state, I politely asked if she could check whether his MassHealth insurance was on file in the system. Instead of answering my question or attempting to assist, she responded, "I don't know, you need to ask him," and walked away while I was still speaking. I found this interaction to be dismissive, unprofessional, and lacking the compassion that patients deserve, especially in an emergency setting. As someone who previously worked in a hospital in Miami, Florida, I understand that healthcare professionals work under pressure. However, patient care is about more than providing medical treatment--it also includes communication, respect, empathy, and making patients and their families feel heard. Those qualities were noticeably absent during much of our experience. I would also like to recognize Nurse Becca, who was the one staff member who consistently demonstrated kindness, professionalism, and excellent communication. She made an otherwise frustrating experience much more manageable, and I truly appreciate the care she provided. I hope this feedback is taken seriously. Patients come to the emergency room scared, in pain, and looking for compassionate care. While I understand that delays can happen, there is no excuse for poor communication or dismissive behavior. I encourage the hospital to review this encounter and continue working to improve patient relations and the overall patient experience.