Not sure what's going on with the office staff... been trying to get my records to them for over a…read moreweek now and all I get is the run around - they keep giving me different fax numbers. I have confirmed all the faxes went through, and they keep saying they never get them. Each time I call they say to wait 72 hours and, like I said, after 72 hours it's still crickets. This run around has been going on 10 days.

I have been a patient of Dr. Brogadir's for over 20 years. He was able to diagnose what my PCP…read morecouldn't when I was only 21. He has all the attributes one looks for in a doctor: incredibly knowledgeable, friendly, kind, and compassionate. He always asks for my input in regards to treatment because as says, I know myself best. I never feel rushed when I am in the exam room. He focuses all his attention on me and my needs and I find that incredibly refreshing. As with any specialist there are times when "something comes up" and I have to wait a little longer to be seen. However, I have been the "something" that has come up and so I understand. Dr. Brogadir is worth waiting for.

From my experience, administration, communication, nurses, doctors, maintenance,…read morereceptionists.....every single person was not just professional and kind but also patient, understanding, and actually funny! They all have great chemistry with each other and have excellent bedside manner. Well done!

Appointment making was easy. Pre appointment directions were clear and easy to follow. They took…read moreme in right away,a bit earlier than appointment time. They sensed my anxiety, but explained everything. The procedure was painless, and I reciceived some immediate feedback. Every professional from reception, nurses, anesthesiologists and physicians were professional, expert, empathetic and kind. Thank you.

This is a truly rare physician . We found her by accident. In the many long years my family…read moremember has been ill -- bulimia involuntary acid reflux barrettes syndrome not one doctor offered in depth solutions once the bulimia was under control. This family member contracted H1N1 in 2009 almost died and could not hold food down for over 3 weeks. Brigham Women's and Mayo Clinics ER could offer no solutions at that time. Then 8 months later viral meningitis attacked this same member's digestive system -- sick another 4 months. Then we found dr Chaney who came up with the diagnosis of involuntary acid reflux . She sat down twice and provided in depth diet guidelines in great detail and taking time. Providing wonderful guidance. And just before our family member moved away, dr Chaney MADE time ( right before her vacation) to do one last endoscopy . ... NO one ever before or after has given us such excellent guidance... And it works ....... Thank you. Thank you. Dr Chaney ! Astute great. rare fine compassionate Doctor

She is a kind and very intelligent doctor who makes sure you understand your condition. I found her…read moreto be very competent and reassuring when I needed tests. My only complaint is that she is very busy, so it takes months to get an appointment to see her!

They are patient and helpful. Staff and Nurses are friendly…read moreand relaxed. Dr. Rutherford is a great GI to work with.

I asked for a referral to get help for a GI condition and was told they would contact me when they…read morehave it. I did not receive any call stating the referral was in and on top of that they are refusing to see me as a patient because they don't want to give a second opinion. northern lights gives me OTC fiber then steals my money with follow up office visits half a year past procedures and never renders any diagnosis. The healthcare in Maine is the worst I've ever seen it's no wonder Mainers look so unhealthy. I will just ask all the homeless on the corner of every shopping center what to do going forward it will net me more than the healthcare system in this awful state.

After having an episode of intense projectile vomiting and an intense migraine. Gary Lopes was my…read moreon call doctor who was extremely blunt and rude saying I needed to calm down and call the doctor in the morning.

Dr Lopes specialty is Gastroenterology and he is wonderful. When he comes in the room he makes you…read morefeel like the only patient in the world and hangs on everything you say listening and answering all your questions and concerns

Anna Jaques saved my husband's life and now mine too! I spent 5 days for a major intestinal…read moreinfection. The staff always professional and compassionate. Wouldn't be my 1st choice for a hospital given the access to TOP hospitals in MA, but again; they fixed us!

Having a heart attack? They will wait longer than the protocol, give you a PA not a Doctor to…read moretriage you) and then the nurse will call you honey to dismiss you when you say it's serious and need a doctor. They did not even have a cardiologist to call to ER. They said the wait for the cardiologist would be several hours or more. They tried to check me in without having a cardiologist! And when you ask to go to another hospital, they will tell you they cannot send you there because it's always full so send you to the place they want. Happened to me. Even with a heart attack you are better off driving or calling an ambulance and going elsewhere. Not the place for excellent care. Like a bad fever dream. And this is very dangerous if you ARE in distress and having a heat attack do not go to Anna Jacques. Very surprised at the standard of care. Would not recommend to anyone.

Run don't walk away! Cancelled appt on me because I didn't use her doctor. Not a good look...read more

I had the misfortune of scheduling a colonoscopy with Dr. Hassan at Anna Jaques Hospital in…read moreNewburyport. Having completed the colonoscopy prep the preceding day, I was instructed by Dr. Hassan's office to arrive at AJH at 10:30 for preparation purposes, whereupon the colonoscopy procedure would begin at 11:15. After sitting in the waiting room until 11:15 without any notification by hospital staff of any reason for the prolonged delay, I informed the staff that I was leaving and would follow-up with a more professional GI office somewhere else. I obviously did not have the opportunity to experience Dr. Hassan's medical talents first hand, but if they're anything like his organizational talent (or lack of such) you'd be well advised to look elsewhere when considering a CI doctor. http://www.vitals.com/doctors/Dr_Brett_Hassan/reviews#ixzz2vyrAQ1VR

This practice has been handling a very difficult disorder that I've had for over 12 years. They are…read morethorough, kind efficient and responsive. I'd recommend them to anyone in need of a Gastroenterologist.

Tried calling them to make an appt.....office is closed due to pandemic.I get that but the voice…read moremail says to leave a message with info but the mailbox is full....and remained that way for days. Not sure I want to have my procedure done here.

Dr. Ardolino is an all-around outstanding GI doctor. He is professional, personable, warm,…read moreempathetic, and very rational in his approach. He was able to reconfirm an earlier diagnosis, which has allowed me to manage my symptoms much more effectively. He also made sure I had an updated colonoscopy, which did indeed detect new polyps, including one that was particularly difficult to detect. He has also helped get me back on track with my general digestive health, which had not been great for quite some time. The Stoneham office is calm and welcoming, and I have never experienced a long wait. Dr. Ardolino also has a wonderful assistant, Disha, who runs a tight ship. Her "can-do" attitude, combined with her kind and understanding manner, makes the entire doctor's office experience as pleasant and easy as it can be--especially considering that GI appointments aren't necessarily something anyone looks forward to! I wholeheartedly recommend Team Dr. Ardolino and Disha to anyone dealing with digestive or GI issues. If you've been worrying about something, don't wait. You will be in excellent hands.

Dr. Schlossberger, the two anesthesiologists I dealt with and the three nurses that took care of me…read morewere all wonderful. For my first experience, they were all so kind and took excellent care of me. Very professional and reassuring through the whole process and afterward.