Not sure what's going on with the office staff... been trying to get my records to them for over a…read moreweek now and all I get is the run around - they keep giving me different fax numbers. I have confirmed all the faxes went through, and they keep saying they never get them. Each time I call they say to wait 72 hours and, like I said, after 72 hours it's still crickets. This run around has been going on 10 days.

I have been a patient of Dr. Brogadir's for over 20 years. He was able to diagnose what my PCP…read morecouldn't when I was only 21. He has all the attributes one looks for in a doctor: incredibly knowledgeable, friendly, kind, and compassionate. He always asks for my input in regards to treatment because as says, I know myself best. I never feel rushed when I am in the exam room. He focuses all his attention on me and my needs and I find that incredibly refreshing. As with any specialist there are times when "something comes up" and I have to wait a little longer to be seen. However, I have been the "something" that has come up and so I understand. Dr. Brogadir is worth waiting for.

Appointment making was easy. Pre appointment directions were clear and easy to follow. They took…read moreme in right away,a bit earlier than appointment time. They sensed my anxiety, but explained everything. The procedure was painless, and I reciceived some immediate feedback. Every professional from reception, nurses, anesthesiologists and physicians were professional, expert, empathetic and kind. Thank you.

I just had a colonoscopy done there yesterday, and I was so impressed with the whole experience, I…read moreHAD to write a review! Every single aspect of my experience, from the front desk gal, to the nurses, anesthesiologist, to the Dr., was exceptional. I felt extremely well-taken care of, and - although this may sound weird! - I actually had fun with everyone. If you're in the market for the services they offer, I can't recommend them highly enough.

This is a truly rare physician . We found her by accident. In the many long years my family…read moremember has been ill -- bulimia involuntary acid reflux barrettes syndrome not one doctor offered in depth solutions once the bulimia was under control. This family member contracted H1N1 in 2009 almost died and could not hold food down for over 3 weeks. Brigham Women's and Mayo Clinics ER could offer no solutions at that time. Then 8 months later viral meningitis attacked this same member's digestive system -- sick another 4 months. Then we found dr Chaney who came up with the diagnosis of involuntary acid reflux . She sat down twice and provided in depth diet guidelines in great detail and taking time. Providing wonderful guidance. And just before our family member moved away, dr Chaney MADE time ( right before her vacation) to do one last endoscopy . ... NO one ever before or after has given us such excellent guidance... And it works ....... Thank you. Thank you. Dr Chaney ! Astute great. rare fine compassionate Doctor

She is a kind and very intelligent doctor who makes sure you understand your condition. I found her…read moreto be very competent and reassuring when I needed tests. My only complaint is that she is very busy, so it takes months to get an appointment to see her!

I've utilized healthcare services at many places in the Portland area (all of the major local…read moresystems), plus some in Boston. Without even having set up my patient portal yet, my experience with Portland Gastro has been the most streamlined out of any of these, while still feeling thorough, personalized, and friendly. I expect it'll be even better once I set up a portal for easier online connection, which is my preferred way of doing healthcare. (But if that's not you, this group is still great with traditional phone calls/paper forms.) There was a wait-list when I was referred here, but not a ridiculous one like many medical offices these days (about a month). Dr. Weick and all other staff I interacted with (nursing, admin, techs, etc) were kind, calm, efficient, and skilled at communicating. Dr. Weick clearly cares about making sure he and his patients are on the same page. Our intake visit was efficient but thorough, and he makes a point of using accessible language without making it sound like he's talking to a child (a tough balance to strike in specialty care). When I let him know that I'm also a physician so we could skip some parts I didn't need explained, he modified his language just enough - he still treated me like a patient and made sure I understood everything, unlike some docs who will assume you need nothing explained at that point and slip into jargon. We made an initial plan, plus some tentative next steps depending on what we found, and he made sure to leave time for any questions I had. It was a great example of balanced physician/patient teamwork, and a treatment plan that incorporated clear next steps along with subsequent "if/then" flexibility. The phlebotomist who drew labs after that initial appointment was very skilled. I've had a lot of blood drawn over the years. This is the only time I literally didn't feel the needle. Kudos! Due to a cancellation, they were able to book me for a colonoscopy just 2 days after my initial visit (vs the normal delay of a month or two). The prep wasn't fun, but that's unavoidable. What's important is that they made sure I understood the plan and rules, and gave me a very well designed handout to guide me through it at home. Procedure day itself was seamless, low key, and even a little fun due to the good-natured energy of the folks working, even though I gathered they had some last minute changes to the schedule that would've thrown the mood off in some other offices. They also confirmed that I was ok with my partner coming back into recovery when he picked me up, and potentially hearing anything the doc had to say to me. They confirmed this *before* I was given any sedating medication! (Should be a no brainer, but you'd be surprised how often these questions are left until after a patient is basically high.) General points: easy access (295, exit 7), easy free parking lot. Very clean and comfy bathrooms, waiting room, prep/recovery room, etc. Free wifi. Close to two grocery stores and a pharmacy if you want to pick up your prep materials after an office visit. My only complaint is not their fault - Google maps sometimes directs you to the wrong place. Even if you literally type in the 161 Marginal Way address, 50/50 chance it'll inexplicably still try to send you to a Congress St location across town. If you're using GPS, just enter Planet Fitness on Marginal Way instead. It's in the same parking lot. Even as a doc, it's rare for me *as a patient* to have an experience in the healthcare sector that's just plain good. Even if providers or staff are great, the systems or processes they are a part of are often frustrating. I'm really glad to be able to write a truly positive review for once. Great job, Portland Gastro! (Note: this review is for service in March 2024, though I have a friend who has been coming here since ~2017 and reports being similarly impressed.)

Unethical upcoding is done at this office. Be aware of how they are diagnosing you and what codes…read morethey are submitting to your insurance for billing. They made my diagnosis much worse in order to charge my insurance more, which ultimately, falls to the patient. Get an estimate before every procedure and believe them when they say you will get 5 separate bills for EACH procedure. Everything was a headache trying to get into this practice and I won't be back.

After having an episode of intense projectile vomiting and an intense migraine. Gary Lopes was my…read moreon call doctor who was extremely blunt and rude saying I needed to calm down and call the doctor in the morning.

Dr Lopes specialty is Gastroenterology and he is wonderful. When he comes in the room he makes you…read morefeel like the only patient in the world and hangs on everything you say listening and answering all your questions and concerns

Anna Jaques saved my husband's life and now mine too! I spent 5 days for a major intestinal…read moreinfection. The staff always professional and compassionate. Wouldn't be my 1st choice for a hospital given the access to TOP hospitals in MA, but again; they fixed us!

I just spent 5 days in the hospital and was treated so great. The doctors and staff were fabulous…read moreand tended to my every need. Hospital food wasn't terrible either.

Run don't walk away! Cancelled appt on me because I didn't use her doctor. Not a good look...read more

I had the misfortune of scheduling a colonoscopy with Dr. Hassan at Anna Jaques Hospital in…read moreNewburyport. Having completed the colonoscopy prep the preceding day, I was instructed by Dr. Hassan's office to arrive at AJH at 10:30 for preparation purposes, whereupon the colonoscopy procedure would begin at 11:15. After sitting in the waiting room until 11:15 without any notification by hospital staff of any reason for the prolonged delay, I informed the staff that I was leaving and would follow-up with a more professional GI office somewhere else. I obviously did not have the opportunity to experience Dr. Hassan's medical talents first hand, but if they're anything like his organizational talent (or lack of such) you'd be well advised to look elsewhere when considering a CI doctor. http://www.vitals.com/doctors/Dr_Brett_Hassan/reviews#ixzz2vyrAQ1VR

This practice has been handling a very difficult disorder that I've had for over 12 years. They are…read morethorough, kind efficient and responsive. I'd recommend them to anyone in need of a Gastroenterologist.

Tried calling them to make an appt.....office is closed due to pandemic.I get that but the voice…read moremail says to leave a message with info but the mailbox is full....and remained that way for days. Not sure I want to have my procedure done here.

Dr. Schlossberger, the two anesthesiologists I dealt with and the three nurses that took care of me…read morewere all wonderful. For my first experience, they were all so kind and took excellent care of me. Very professional and reassuring through the whole process and afterward.