After loading up our 26 foot moving truck for our move to Florida we discovered we did not have…read moreenough room on board. I needed a storage unit and I needed one fast! We had to be out of the house the next day, but where do I turn at 4 PM in the afternoon... A Storage Inn to the rescue!!! I called and talked to the on-site manager explaining the situation. He told me to come right in. He set me up with a great little unit, did all the paperwork and had me out the door in 20 minutes. Thank goodness for angels! This was on October 4, 2019, I wish I could remember the young man's name. I just called and talk to, what sounded like a different gentleman, to make sure we are all squared away with nothing due. He was very personable and polite. This company knows how to select outstanding employees. The unit and the grounds were clean and well-maintained. When my husband was there unloading the unit he noticed a woman driving around in a golf cart and she stopped to pick up a gum wrapper... Now that is attention to detail!! Thanks to your staff for making a difficult situation so much easier.

I have rented here for a few years now and Alan is the nicest guy. He helped me work out moving…read moreinto a larger locker and it happened to be right in the same row which was even sweeter. He is great to work with. Prices are competitive with anyone else and we have been happy there. Go for it.

You have other options for storage--significantly cheaper ones, I might add. DO NOT choose Red Dot…read more You will regret it! We went there on Saturday to pick up things we needed on that day. When we got there, they had put one of their locks on our locker. We confirmed that the unit was paid in full (it was), and called the customer service number for help. The customer service rep confirmed there was no reason that they should have locked us out. She put us on hold to call the property manager. Came back and said the property manager couldn't come out until Wednesday. I told them that was unacceptable, so she put us on hold again for about 10 minutes. Obviously she reached somebody because she came back with a ridiculous story that absolved them of any wrongdoing. Apparently another unit who had had a lock put on it figured out how to get the lock off (so Red Dot gives out the keys/combinations to disgruntled patrons, apparently) and were too put out by the idea of dropping it off at the office (which they pass on their way off the property), and instead put it on our locker because "you'd be amazed at the things people will do" (customer service rep said that to us). So now they've decided it's not their problem, they don't need to fix it, and they don't care if we are inconvenienced. We requested compensation for our trouble and were told they would note that on our account. Guarantee that's not going to happen.

Our unit was broken into and about 85 % of our stuff is gone. We had got a unit that had a broken…read moredoor that they didn't fix. The cameras I'm pretty sure the 2 they have don't work. And the gate is ALWAYS OPEN!!

Jason and Tyra were extremely helpful, they helped me figure out what size unit I needed weather I…read moreneeded climate controll for my belongings and providdd me packing supplies all in one stop. Payment is convenient and well worth the space provided. I would reccomend this company to anyone.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.