Called Shine with a quote and questions about ceramic coating my truck. The staff is really nice,…read morepatient, and know their craft. Brought the truck in for my appointment, they were ready when I got there. The next day I picked up my truck, got a full overview of the work and how to maintain it. Truck looks amazing and I couldn't be happier, they even cleaned and polished the plastic trim which I wasn't expecting. If the ceramic coating holds up as long as they said it would I will be a returning customer for life!

Great service and the people were friendly. Good job on the car. I will definitely will go backread more

Amazing detailers! They really put their effort for amazing results! Keep up the great workread more

My car has never looked better! The young man took his time and was extremely meticulous. I would…read moredefinitely use his services again!

The headlights on my Mothers car have seen far better days. They were foggy and yellowing from the…read moresunlight and road crap after 7 years and visibility was poor. Southside auto got the car in within a few days, and it only took a few hours for the to fully restore them to better than new! Worth every penny, and the cost wasn't bad at all. Nice honest guys at a great shop taking care of their customers. You have a customer for life! I'll be back to restore one of my old vehicles soon!

Mediocre job. the car was cleaned but detailed is not a word…read moreI would use to describe the work. The windshield and dash are very smudged and hazy, armor all overspray is everywhere. Wax was not completely buffed out, and fingerprints were everywhere on the exterior. tires were very haphazardly done and look messy. Again, clean but not detailed. Would not recommend.

Oh my goodness Rick's autobody is the best place in all of Western Montana! I have had a nightmare…read morewith my insurance companies since hitting a deer, but they have been there with me every step of the way, taking the time to explain the steps to me and even giving me an Uber free of charge when I got stuck there. 100% I am a forever customer.

They gave a $2000.00+ quote for a simple job that my local mechanic did for $150. Aside from that…read morethey were polite enough and gave a written estimate. It was a simple little job. I could not believe the quote they gave me.

I've been here before for brakes and an air component piece, I thought since that went well I'd…read morebring it back. I had an air-conditioning issue that turned out to be the return line to the compressor having a leak in it (which I pointed out after having found it myself) when they called me back, I was told a quote of $2000 or more for this repair. They told me my condenser was broken. Which really turned out to just be a bracket piece holding it that snapped. I went to AutoZone and bought a return line for $80 and did it myself in 10 minutes when I was told the labor was gonna be six hours. Extremely not happy since he charged me $160 to top off my fluids and called it a diagnostic even though I pointed out the issue. Sure hope somebody sees this so I can get my money back. Not coming back here ever again.

Brought my new vehicle in for a nail in the tire. The first time it was not taken out and I was…read moresent back out on the road. Which everyone knows is not only dangerous but unsatisfactory. Now, I am trying to resolve the issue with Assistant Service Manager Shane. Hopefully, they will ethically do the right thing. As this was not accomplished the first time. Resolution: Equitable and fair resolution. They will order the required tire. They will absorb half of the cost of the tire and installation. I will incur the other half of the cost of the tire. I do feel this is more than fair under the circumstances. In addition, since they already had my vehicle in the service bay, they did take care of reprogramming both key fobs as when I changed the lock/unlock tone, it disassociated both key fobs. When Googled, apparently, this is a common occurrence. Will I be back for future service . . . we will see after the installation of the tire. Tire installation was quick, accurate and they only charged me their cost for the purchase of the tire. I felt this was fair.

My experience working with Zachary Prazma in the service department was excellent…read more I came to have an ADD bumper and intercooler installed in my 21 F150 Tremor. It was key to me that someone work on it who could keep the sensors and features all working. The ADD bumper required several steps not in the directions and hurdles that needed to be overcome. Zach did a great job making it all happen and keeping me updated. Love the new bumper and glad I went to Zach to get it done.

My family has purchased five new vehicles from Lithia Ford…read more On 7/20/2025 I had an appointment to diagnose a backup camera issue on my 2013 F350. Lithia Ford of Missoula diagnosed it was the rear wire harness and they would have to special order it. After two weeks I called to inquire about the status and was told it wasn't in yet. Three weeks, no parts. So I called another Ford dealer and asked them for price and availabilty. 12 were available in the warehouse and it would be $409, at my door in 5 days. I was hesitant to rely on Lithia Ford of Missoula's proper diagnosis of the faulty part and didn't want to shell out $400 on a non-returnable part. Four weeks after the "special order" and I call Lithia Ford of Missoula again. "Oh, it just came in today." I made an appointment for 8/21/2025. Harness was installed in about 45 minutes. My vehicle sat in the parking lot for over an hour while I waited for the technician to finish the billing. When he hands me the repair order it's $1135 - $995 in parts and $180 in labor. I was understandably shocked. The technician then asks me to give him a glowing review of his fine work. I told him I don't work for free either. I purchased the lifetime oil change at the time I took delivery of my vehicle when purchased new. I refuse to step foot in this dealership ever again so I buy my Rotella oil at WalMart and do it myself.

We are taking care of a rather worn 1997 Jeep Grand Cherokee and it was extremely dirty. I thought…read moreit deserved a good detailing and chose Day's. From the beginning, we got great service. Amy was very friendly and attentive when setting up the time and date. Roger met us with a big smile and set to very hard work to get this poor messy car cleaned to the point that it looks almost new, smells and feels great, and is a brand new experience to drive. And they were so kind with the estimate and ultimate cost. BEYOND worth it. THANK YOU, DAY'S!!! Super experience. We will recommend to all our friends in the area.

There is nothing better than a freshly detailed car. And I mean like a DETAILED car. Not an express…read moreclean or make it look nice but it only took an hour. I mean spotlights shining in there with a brush in one hand and a q-tip in the other, not a spec of dust to be seen.. ahh. Nate is the best detailer in town. I love when my 2014 comes out looking like a fresh new baby. This place is appointment only, plan on leaving your car there for a little while.