Ms. Gladys is very friendly and most helpful!! I rented a small space and I already had a lock. Ms…read moreGladys stopped what she was doing So I could get my refund. Excellent customer service!!!

I would give place no stars. Access was horrible and customer service was even worse. Could not…read moreaccess my unit and no one would respond to calls . Don't waste your time renting from this place

I called yesterday to inquire about the types of storage offered. I spoke with the manager whose…read morename was Norma. She was very knowledgeable, professional, and had wonderful phone etiquette. I will definitely be reserving a space here.

From the owner: Storage Rentals of America in Kingwood, TX provides clean, affordable self storage units with…read moreclimate control and flexible month-to-month leases, making it easy to store for as long as you need. Serving Kingwood, Porter, Barrington, Bear Branch, and nearby neighborhoods, our facility is ideal for moving, business storage, or life transitions. Enjoy peace of mind with our enhanced security features. Our friendly team is available 7 days a week to assist you. On-site moving and packing supplies make the storage process easier and more efficient. Reserve or move in online, by phone, or in person - it's simple and convenient!

All good--- Price, management, unit quality, clean, location. No complaints. But based only on…read morethe first week. Thanks.

From the owner: Store your belongings at Extra Space Storage on 1950 W Lake Houston Pkwy in Kingwood, TX today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I had 2 INSIDE units here FULL of belongings, they were broken into and majority of things were…read morestolen. Coincidentally the cameras weren't working when this occurred, yet on the website it clearly states there are security cameras. Not only were the cameras not working, the lock was tampered with and changed without my knowledge - and guess what, NOTHING WAS DONE. No one said anything until I got there and tried the lock. Theyre trying to tell me someone dropped in through a vent in the ceiling and stole everything. Wasn't aware you could let yourself out from the inside of a locked storage unit, pretty sure beds don't fit through vents either. RUN FROM HERE!!!!!!

Overall our experience for RV trailer storage has been good. We like that it is convenient to our…read morehome in Kingwood. Right now, Northpark is a mess with the widening project but I don't blame any of the businesses that are having to put up with it but it does mean we have to plan our route and the time of day we go there and back carefully. Our RV trailer is in one of the big open carport style units and I love that it is so easy to back in! And the space is wide enough I can fit our trailer in with room on one side for the fold down steps as well as putting the slide out on the other side when I need to work inside the trailer. The units also have electric outlets close by and this is great because if it is going to be below freezing in the winter I can leave a small space heater inside to keep things from freezing and in the summer I have a small dehumidifier to keep mildew from forming inside. So far we haven't had to deal much with management since renting here but when we first did they were nice. The only reason I knock off a star is for the entrance at the electric gate. There are pot hole in the gravel, I have even brought a shovel to try to refill them but the wheels of vehicles just create the holes again which are a real annoyance when you are pulling a trailer in or out. They really should put down some asphalt on either side of the gate or concrete.

This is a highly uncommuicative, almost criminal, business. Lost power to my stall...no notice…read morefrom them....no offer to move me to another stall...no calls from them after numerous emails and calls...a completely inept incident response center...no local management (so good luck with security)...they just charge my account with complete indifference...they are truly Jackasses