The woman working here is racist! I walked in with my boyfriend looking for something for my mom…read morefor Mother's Day and she was on top of us the entire time because we were black ! When we walked over to check out the selection of Pillows she said to my boyfriend "hey can we just keep that turquoise bracelet over here?" Assuming that he took one of the bracelets but no! It was a bracelet I made for him that he wears everyday! Step up your product knowledge and don't assume negative intent just because we have BLACK faces! An utter disgrace. Very unfortunate that I had to give at least one star to post my review -__-

A great gift shop when you need that something special!! The women that work here are always…read morefriendly and helpful.. and to top it off, they wrap it all up!!! Great prices as well. You will not be disappointed.

Quick thanks to Sebastian and Mindi for being super friendly and helpful on options for several…read moresimilar products - They were knowledgeable on all the products and they were extremely nice to my dog while we were in the store. I picked a great new comfortable chair for the tv room. They gave me great service, so I wanted to leave a nice review. Thanks!

I initially LOVED this. Bought mine 3 months ago and it's already sunk to 1/2 size. It's noted…read moreyou will have to add some after a year- IF YOU JUMP on it a lot. We are adults and have never jumped on it. Very disappointing for 300$ and then an additional $50 to refill every time. NOT WORTH IT

They are terrible, paid for a 2k chair last year, ended up been delivered 3 months late, cushion…read morewas not what was ordered, still waiting for a replacement, would not recommend this to anyone, customer service is fucking terrible, go some else, total rip off All you get is excuses after a year and still waits for a replacement

Yikes! It's a good thing that other great furniture stores like Crate & Barrel are nearby. Clearly…read morethe staff in here don't like conducting business with Black customers. I saw a cute piece that I wanted to buy and the same salesperson we kept bumping into ignored/avoided making eye contact with us.

Update: Although I…read moream very displeased with the very poor customer service received after contacting LL Flooring in Braintree through Yelp, I am glad to see that I was able to get the attention of someone with hopes that clearer communication can be provided so that another customer doesn't have my experience. I don't feel that there was any understanding that my main goal was to let higher authority know about the poor communication especially about the timeframe to get my flooring. A customer isn't going to know unless they are properly informed which I feel wasn't the case.

They should be embarrassed selling this low quality flooring. We got the sienna cherry, the…read moresalesperson told me it was extremely durable. It looked good for about three months. It's so bad and people comment about how our floors look. They are 6 years old and look worse than my 90 year old flooring looked. Huge, expensive mistake. Update: reached out via email Saturday with no response.

I needed lighting fixtures for my whole house after renovations and didnt know where to start…read more Charles & Joey were beyond helpful -i love all of the fixtures we have inside and out, and the prices were on par with and sometimes lower than internet purchases.

Lighting and Lamps is a regional treasure! For personalized customer service, and very reasonable…read moreprices this is the place for you. If what you ordered is not exactly what meets your needs, they will work with you until you get just the right product. Joe is a walking encyclopedia of all things related to lighting. If you can't find it, he will find it for you and offer wise and practical advice based on years in the industry. He is knowledgeable, professional, and committed to his customers. I am so grateful that I chose Lighting and Lamps.

I have a beloved olde family heirloom lamp (the kind that your relatives try to weasel out of you…read morebefore you're mature enough to realize how lovely it is). Two weeks ago, to my utter despair, the little bugger shocked me; intervention was required. Enter Appleton Antique Lighting. It's a bit small, and Route 9 is a bit crazy, so keep your eyes peeled. The gent going through bills off to the side was a bit brusque, but the lady at the register was very sweet. They quoted an *extremely* reasonable price for the fix. They said it might take two weeks, but they got it done in one. And my lamp is back to its healthy, non-shocking ways. Go there. And bring your poor, your tired, your huddled lamps, yearning to be fixed.

I can't say that I know a whole lot about lamps. My bedside lamp had been bugging me for the last…read moreten years or so - I kept having to wiggle the switch to get it to work, and sometimes the light would go out while I was reading, it would go out and I'd have to get up and wiggle the switch again - one of those really annoying little things. Finally it dawned on me that there's people out there who fix these things - I took it to Appleton, and the rest is history. They are incredibly nice there, and while they said it would take a few days to fix, it turned out they were able to sneak it in between larger projects and the lamp got repaired by the next day. Not bad! Basically, I would say that they were very knowledgeable, extremely welcoming and affable people with excellent customer service, and as far as I can tell, they charged a reasonable price. I wouldn't hesitate to use them again as they certainly have earned a repeat customer (just hoping that I won't have any more broken lamps, haha).

Marcia was as helpful as anyone can be for first time home buyers like us. She took the pains to…read moreshow us every option we had and was patient enough to listen and help us with all the different requests we had. Very reasonable in terms of pricing as well though installing blinds for more than 10 windows can be a expensive affair. Gary came by for measurements and installations, and he was very quick, thorough and professional in all his work. We are very satisfied with their service and would love to recommend them for anyone looking for blinds, rollers or draperies.

Part 2. Today they put through an un authorized charge to…read morethe credit card I gave them for the deposit. I can't even believe they're just charging my account for these items and services I never received. They keep telling me they will send a corrected invoice, but it's the same incorrect invoice over and over! Never trust this business, and if you do, monitor your credit card activity! I'm thinking I should take them to court, that's how bad this has gotten.

This is a classy store. For the items I shop for, there is a range of options at different prices…read more They have the brands I want. Everything is nicely displayed, there are staffers on hand to help me find things (it's a big store), and they have a very nice, clean restroom. Prices are good, and there are often sales. I've ordered things online and picked them up, and as well I come to the store to see what they have (they have a variety). Always a good experience shopping here.

The staff is helpful and friendly . The place is well organized and clean . Everything pretty…read moremuch is labeled well . The value is good . The place is absolutely huge . The array of selection is massive . Still if you don't find what you're looking for in the store they will order for you and it can be shipped to your home . They have plenty of parking .

I went in today to get my daughter the knu school vans. Sean was our associate, he was very…read morepersonable & helpful. I like making sure I write reviews for those who deserve it. He was definitely a good guy. I'll definitely be back. Shout out toSean. Also extra stars for saying we looked like sisters. Lol!!

I went into this location a couple of weeks before Christmas to get some shopping done. They had a…read morefew good sales running and I'm a big fan of the brand, however, as of now NOT the customer service. I had spent nearly 400 dollars in this store in 2 trips and had a lot of items. To my surprise upon returning home one of the girl that's had rang me up (Hailey and or Chonca) had put in clothes that were not mine and had taken out two items of mine. No big deal mistakes happen it's a busy time of year. I gave them a call explaining the situation the girl on the phone was very nice and even offered to put the items they had removed on hold to help me for when I returned to the store. I was a bit disappointed that they didn't have a mail back system considering I live nearly an hour and half away. Upon returning the the store about 1 week later as I had explained to the girl on the phone I would be doing. I would learn some news that was quite shocking. The first thing they had done was remove my items from hold and sold the remaining items in my size. They also informed me that they had given me the wrong receipt and couldn't verify what else they charged me for. Huge red flag for a commission based store. They were only able to take one return in the end which equals less then the amount of gas it took me to return to the store. The associate Krista who was helping me with the return clearly had little knowledge of the systems and was little to no help. All in all I'm extremely disappointed with the service and I won't be coming back. As far as I'm concerned they are crooked for not supplying me with information necessary to prove they didn't rob me of my money.