I have needed parts and service for my lawn tractor. In this area it's hard to find a great shop…read more If you need parts or service, I highly recommend this shop. The people are friendly, very helpful, and do a great job at a fair price. This is my only go to shop for my equipment. It's a 5 star, I do not see how people could post low reviews.

I took my Exmark Navigator mower in for service. Any of you that may know the Navigator style mower…read moreknow that it is a pain in the rear to work on ! The mower did not stay in neutral any more and needed adjustment. it took a little while and since it started snowing, I was not too worried about it (not much use of a mower in the snow) then I got a call back recommending that the hydro fluid be changed as well. Ok, great do it while you working on it ! Few days later got a call back that the mower is ready. The price I was charged was what I was quoted ! But more so, the mover never run better ! Not sure what the technician did, but he not only adjusted the neutral but must have also adjusted the engine. It is running great and powerful ! Not sure who did the service but Thank you, you did a great job !

Great communication and service. Lawnmower needed a quick tuneup and the Mobile Engine Doctor was a…read moreperfect, no hassle method to completing this task. Highly recommend!

Tuned up gas mower that wouldn't start. Fast turnaround, mower running like new again.read more

I had SW Power Equipment pick up my riding lawn mower on April 21 for what was supposed to be a…read moresimple drive belt replacement. Before scheduling service, I was told the repair would take 2 weeks from when it was picked up. Instead, I did not get my mower back until May 27 -- more than five weeks later. After the first 10 days, I called for an update and was told they had not even started the repair but would get to it "next week." Sixteen days after pickup, I was then informed they still needed to order the belt, which would take another week. The part did not arrive until May 21. To make matters worse, they scheduled delivery for May 25 and specifically told me they would still deliver that morning despite me reminding them that it was a holiday. I stayed home waiting for them, only to call them around 11:00 a.m. and be told they were not delivering because it was a holiday. I have paperwork showing the delivery was scheduled for May 25, so this was clearly a failure in communication on their end. When the mower was finally returned on May 27, it was covered in bird droppings and leaves from obviously being stored outside. I gave them a clean mower and received it back in unacceptable condition. At no point did anyone apologize in a meaningful way or offer any discount or compensation for the excessive delays, poor communication, wasted time, or condition of my equipment upon return. If you are looking for a company that overpromises, underdelivers, and provides poor customer service, SW Power Equipment fits that description perfectly. They have permanently lost my business, and I will absolutely share my experience with others.

I've rented from here four or five times and this last time I needed an auger to dig some holes for…read moredeck footings. I made a mistake and realized I had a permit issue after I'd already rented and picked up the equipment. I brought it back and told them I hadn't even taken it out of my car after realizing the problem. Without me even asking, Craig, offered to take it back and have me rented another time without charge. That is so beyond amazing customer service when they had absolutely no reason to do that. I rented it fair and square and it was my problem that led to me not being able to use it. Not only that, but I took it off their shelf preventing someone else from renting it and they still offered to cover it for me.

Exceptional service. Mobile service if a snowblower. Came to house, completed diagnostic, gave…read morereasonable quote, done! Additionally he provided recommendations for gas to avoid future problems. Highly recommended!

easy to schedule and their time was right on. Conner was here to do the repair and he was great…read more Very friendly and helpful, He finished the job very quickly and explained exactly what the problem was and what he did.

This store isn't as friendly as Apple Valley Ace. Second, hardly any employees are working. Third,…read moretiny spice rub selection and way overpriced. They had this weird sale on snowman cookie jars. 19.99, then a free promo card, so free. But you could use the gift card tomorrow. So, it's not really free. I needed yard waste bags and only stopped here as Costco was out. Buying 25 for $14.99 and tax seemed most economical. They have a great location. Step up the "can I help you find something?" and maybe your rating will increase.

Always great to see a happy employees wanting to help. I try…read moreto explain what I'm looking for and the walk me to the right isle. They are great on answering my questions and great service as well. thank you !

There could be no better place than Tennyson Companies to solve the kind of problems at which Rick…read moreis expert. The work is of the highest quality and in the highly unlikely event something needs correction, it's done immediately and without question. In addition, in the years I've been taking my mower there, I've found Rick to be a congenial and generous person, going far beyond the minimum to make sure the piece of equipment in question is working as well as it can. George Greenfield

I won't take my mowers or snowblowers anywhere else. Rick is super knowledgable and explains…read moreproblems in understandable terms as well as advises good care practices. The turn around is fast. The prices are very reasonable. He's like the neighbor you can count on to know how to fix anything, but also a trained professional. Dale Peterson, Chanhassen