Derek and his crew have been helping us year-round for over a decade. I never have to worry about…read moremy fussy, OCD neighbor complaining about my yard. I have a huge yard to care for and these guys are out here every week mowing, trimming, and cleaning up. The professionals on the team keep my grass mowed, fed, and treated for weeds, keep my shrubbery trimmed, and my gutters clear. In the fall and spring they will do a full cleanup, getting rid of all the leaves and dead plants or raking up and reseeding after the snow melts. In the winter Derek is great about emailing snowplow updates and it's so reassuring to know I never have to worry about coming home from a trip only to find a foot of snow in my driveway. These guys work around the clock during big storms to ensure everyone has access even in a blizzard. I couldn't be happier with their service!

The first snow fall of the season dropped 3+ inches in our area. I was surprised to receive an…read moreemail essentially stating the snow would melt eventually & they were glad because they needed to finish fall cleaning projects. The company clearly states if you have a concern let them know. I sent a message indicating we still had snow and needed it removed. We have an elderly women that comes to our house daily & I was concerned for her safety. The owner proceeded to argue and imply I was lying and told me to review the terms & conditions. I'm very familiar with contracts since I manage the contracting process for a fortune 5 company. Needless to say, I removed the snow. We had a similar experience the next snow. The company did eventually show about a day after the snow fall & the sidewalks were not clear of snow. Again, I reached out and sent a picture indicating my concern for the safety of people using our sidewalk & walks. Again he implied I was lying. At this point, I concluded I would need to do the sidewalks myself moving forward. Understandably, sometimes due to timing snow can't be removed at the best time. At this point, I was told he would refund me. I was refunded but the next day they charged the full amount AGAIN without consent. I reached out with proof asking why this occurred. I was basically told it had been refunded and there wasn't an issue. When I checked in again they acknowledged I was charged again & would be refunded. The refund is not showing on my account and I'm hopeful it is processing. I switched to 'Quality Seasons' for the 1 inch snow trigger and should have stayed with the reliable service we have had for years. If you want to be called a liar, pay a ton of money & remove the snow yourself hire this company. I have never experienced this type of horrible service before.

Used this business for the first time 2 weeks ago to deliver 20 cubic yards of playground chips…read morewhich we have to top off at least every other summer. First time I called to check on price per yard and delivery cost, the woman on the phone was rather snippy, but when I called back to place the order, another lady was very nice. On the day of the delivery, the driver called to double check the address and dump location as I was at work. We confirmed that he should dump the mulch on the driveway. He even told me that there might be some spill over onto the lawn. I totally understood because of the amount I had ordered. But when I got home, the ENTIRE mountain of mulch was on my lawn with spillover covering the city sidewalk! I couldn't believe it! That meant rushing to distribute the mulch before the lawn died and HOURS of extra time to remove as much mulches possible from the grass without ripping it out of the ground. I called to let them know and was told the manager would call me back, but he never did. The product was good and the price, and I totally understand mistakes happen, and I would have even given them another shot if they had apologized and been more professional and customer oriented. Super disappointing.

There aren't enough stars to rate this organization properly. I own a small business and only…read moreaspire to be as proactive and service oriented as Rock Hard. My father used to tell me "character is doing the right thing when no one is watching" This company exemplifies the very statement. I'd never do business anywhere else under any circumstances.

I was looking to replace my old patio and I came across nate and he helped me and explained the job…read moreand when it was finished I was blown away it looked amazing!!! I will refer nate from nates custom patio to every one!

From the owner: Greetings! My name is Nate, and I’ve been in the landscape industry for 25 years, working primarily…read moreas a laborer and foreman for the same company. I'm extremely passionate about my work and take great pride in every project I complete. Over the years, I’ve installed more than 100 patios and driveways combined, along with several retaining walls. My main goal is always simple: to leave every customer completely satisfied with high-quality craftsmanship and dependable service. Contact us today for a free estimate.