I highly recommend getting your braces at this office: Both doctors are a amazing! The office is…read morewell taken care of and cleaned.

Dr. Henderson has overseen my son's dental heath from the age of 8 years old to 13 years old. He…read moreand his staff have been nothing less than professional and very knowledgeable. I have been to both offices, that is, the one in Duncanville and the one in Grand Prairie. Both locations are clean and run like well oiled machines. I high recommend this buiness.

My adjuster called the office and gave them all the information and they didn't bother to call me…read moreto make the appointment so I called them. Dr. Stevens was not helpful and only one to inject me with steroids. I explained how my neck and shoulder were affected and she immediately said my neck was fine cause I could move it. She then went to assess me and pushed me over my limits, which brought so much pain when I left. She didn't listen to me and spoke to me like a child when I'm a nurse. I would not go back to see her again.

I would recommend Dr Stephens 100%! We drive from McKinney to Duncanville to see him. the entire…read moreoffice staff is amazing and so attentive and caring!

Love this place. They're always so nice and they always take good care of me. Been coming here for…read morea while and no complains. Really recommend

I recently went to DUNCANVILLE Dental because the Lakeview clinic closed. The reason given was low…read moreprofits. I we went in for a periodontal cleaning. I received a bill from the office for $410. I contacted my insurance company and was told I owed a balance of $341. I contacted the dental office and was told "Oh yea I see you owed $341." I asked whey they would send me a bill for $410 when I owed $341. I never received an explanation. I asked for a bill showing I owed only $341and it was emailed minus a $69 charge.

They are not flexible. They will make you pay for not being able to attend your appointment.read more

I was recommended by a Friend 18 months ago to get a consultation for my braces here. One of the…read morebest decisions I've ever made! EVERYONE is Super nice and friendly. It's like visiting good family and friends at The Brace Place! Kind of sad my journey is over

dr. Rodriguez is the best!! Every time we go, the office staff is friendly. The office is very…read moreclean and always on time. Highly recommend there's no one better.

I knew from our initial consultation that this would be the orthodontist that would put braces on…read moremy child. The staff was absolutely incredible. Friendly and helpful, like they actually enjoy being there and serving their patients. Dr. Rodriguez is great! He's very informative and energetic. You can tell he's passionate about what he does and I think you feel this energy throughout the office. Our appointments have been on time and some ended sooner than we expected due to how fast they move. They have made the entire experience extremely pleasant for both my child and I. You can't put a price on that!

Bad experience. Staff not professional or knowledgeable…read more Due to the poor X-Rays taken I was misdiagnosed. This started off as a crown that ending up costing me over $5,000. Due the misdiagnosis, Dr. Long said she would do a root canal for no charge. While doing the root canal, Dr. Long damaged the crown on another tooth and without my knowledge she billed my insurance another $1,200. I was in their office twice a month for pain and discomfort. After $6,000 later, I saw a dental specialist who was able to correct my condition. My insurance said that I was over charged for the service received. I would not wish this nightmare on anyone. GM Dental Parkerville, DeSoto, Tx.

Great experience, professional staff, the dentist is very attentive. They have a comfort/relaxation…read moreroom. I was a little cold in there while getting dental work done. The dentist noticed that and I received a blanket and I just felt really comfortable.

Terrible. Appointments are constantly changed or the wait time supersedes the scheduled time…read more Treatment Plans for Ortho are not followed through. They charge you and tell you what needs to be done and send you to a specialist for additional advice and then when it doesn't go as planned they do not recoup you for there error but make excuses that there is no way of them knowing things changed. Hate we ever used them.

My first time visit to this dental office started well with a very nice female Dental Hygienist…read more She was very gentle and professional while taking X-Rays of my teeth. Having said that, the Dentist came to do his examination and said I have no caries and my gums are healthy, but that I do have some worn enamel due to grinding of my teeth. I said that is correct, because I occasionally have tooth sensitivity to hot or cold water. He recommended using a Mouth Guard, which I had used a long time ago and still have at home. I had told the office when I signed in that I do not want any procedure not covered by my insurance due to my experience at a previous dental office some years back( Dental Office on 216 Dalton Dr, DeSoto). At this point I requested to have regular cleaning done. To my utmost surprise, the dental assistant said they can only perform procedure "recommended by the dentist". I asked her how much that will be out of pocket, to which she said about $500. I said I don't want it done since there is nothing bothering me, I only need a routine cleaning. She said their policy only perform procedures recommended by the dentist. I am NEVER going back there . The insurance is going to pay them for taking my X-Rays and they will probably bill with some other service code to get paid while they did not do ANYTHING for me.

Highly recommend this particular office and location with this orthodontist Doctor Tongco! She is…read moreso helpful and so good with so much information. She explains everything and is clear on everything and just go above and beyond to make sure that whole process is done correctly. She was so thorough with my daughter who got braces and every time I needed help she was available or made things work out to help me Appointments are easy and they have the most friendliest staff. Everyone there is super nice. The good thing is that I've taken my son to another ortho and I had to go every month this location you're able do pictures electronically and not have to go in monthly, which was huge for me! I highly recommend this location and my daughter's teeth look great!!

i really would recommend this location to everyone! the staff was very nice and knowledgeable. Easy…read morecommunication through messages was so convenient for me and Abby was very helpful.

This Dental office is a repeated cycle each time I go everything is repeated' New Doctors each time…read moreand say the same things that would add more money to their pockets. Who do they think can pay two to three thousand dollars every two to three years. Well time to find someone else.

I haven't had work done yet, so I will update when I do, but my first visit left a good impression!…read moreThis was my first time at this dentist office, and everyone I came in contact with was friendly and courteous, even the dentist Dr. Cartwright. The office is clean, and they still practice covid safety by patients and staff wearing masks, hand sanitizer available in areas, and they ask that the patient does a minty mouth rinse that they provide to you. I feel confident that when I get work done here soon, it should go well. I will let you know......

They are the nicest people that work here. The Dentist is very gentle. Had a lot of fillings done…read moreand it was a breeze. The hygienist is wonderful. She does such a good job on cleaning my teeth. They are very concerned with your dental health and do everything they can for a pleasant visit.

Respect, honesty, attitude and patience. Horrible service, the receptionist must be a relative--no…read moreoffice etiquette. The dentist nice nasty.