Considering all the urgent cares are packed to capacity on 17N & 17S we decided to try and score a…read morewalk in, at RSFH Walk In located near the bridge on Wingo Way. Two people ahead of us. Sweet. It's a very nice office with plenty of parking outside. The staff are very welcoming and friendly here. Due to Covid restrictions they ask that we wait for our appointment in the car. They called us within ten minutes. The exam room that we were assigned was clean, full of supplies and comfortable. The nice thing about this service is that all patients information is added to the account on the Patient Portal. So if you have ever been to any Roper your info will pull up. A nice advantage. A disclaimer here: I work for RSFH at another facility. The appointment was fast efficient and thorough with lab work done in the same building. Great service.

They refused to see me more than an hour prior to their posted* closing time…read more RSF walk in care advertises* that they are open until 8:00 PM on weekdays. I have been a patient of RSF for over 15 years, primarily with a superb and recently retired PCP (Dr Pappas) and an excellent orthopedic surgeon ( Dr DeMarco) I badly injured myself and presented there on a Monday @ 6:45.... a full hour and a quarter before their advertised closing. There were two cars in the "patients' part of the parking lot and 3 cars in the employee's part. I interacted with 3 different people there and they refused to see me. The person in charge told me there were 3 patients already in there and they might not be finished with them before closing time. I literally begged them to see me. I was hurt and I am almost 80 years old. I told them about my long standing status as a Roper status. The didn't budge and didn't care. I decided to wait in the parking lot for a while to observe the cars there. The last patient apparently left about 7:30 and the last employee about 7:45. Being hurt and confused, I drove down to Drs Care, an urgent care center about a mile down Johnny Dodds Blvd. I checked in @ 7:58, 2 minutes before their closing time. The M.D. there treated me until 8:15, strongly advised me against driving, and recommended I go to the emergency room for a MRI and/or CT scan. I have been back there twice and they were very nice, very complete, and very professional each time I called the practice manager for the Roper walk in clinic a day or so later and she was as rude as the people at the walk in clinic. My advice = stay away from Roper Walk in Clinic and go to Drs Care. They advertise their closing time as 8:00 pm on flyers they send in the mail, on their web site, and on the front door of the office.

Walk in provide your driver's license and insurance card. Easy Peasy…read more I had blood drawn today. I prefer to have blood drawn from the back of my hand due to horrible experience giving blood at Red Cross mobile location. Today went PERFECTLY ! SHAE is absolutely the BEST & so GENTLE!! Thank you.

Clean modern and efficiently managed office with great nurses and doctors. Has very short waiting…read moretime to be seen here.

Wouldn't go anywhere else. Friendly staff and very knowledgeable! My entire family visits this…read morepractice on James Island.

I am so happy with the care I received. They were able to find imaging records in their system from…read morean MRI elsewhere this past summer. This access to other providers' records helped Adele determine what action to take. Very professional. I would not hesitate to recommend this place. They are a fine local addition to James Island and I'm delighted they can also serve as my primary care which I may do bc my Roper PCPs keep leaving their practices.

I came in for some blood drawn. The first receptionist was a very large AA female who took my ID…read moreand told me to fill these forms out I went inside and my veins were to dehydrated so I got the old fashioned TB test. I had to come back in two days. Jesus was awesome in personality The second visit had an AA receptionist with 444 on her wrist. I knew what 666 and 777 was do I asked. She was very friendly in greeting me and answering me question and even said goodbye to me on the way out Didn't see Jesus but another female filled out my paperwork and sent me on my way The big girl needs to be friendlier. She must have had a bad day

Amazing, kind, gracious experience with Jesus Salazar. They were also accommodating for my…read moresituation. Accommodating, accepting, affordable, what more can you ask for?

I was on spring break with my son and his girlfriend when his girlfriend got a terrible case of…read morefood poisoning. We were all a bit frantic after a long night of her vomiting and more, I was able to call and schedule an appointment that morning and the person I spoke to was so kind and reassuring. His girlfriend could hardly walk because she was so sick. They went above and beyond to take care of her and deal with our anxiety of worrying about his girlfriend and finding our way there. They don't deal with insurance because they are a small practice, but give you everything you need to file with your insurance company. I was actually shocked that the bill was only $300! We saved hours by not going to the emergency room, got better treatment and just felt very grateful to find this place.

My daughter had flu like symptoms and we were able to see Andrea the next morning at 10:00am. She…read morewas so nice and we tested positive for Flu A. She sent our prescriptions to the nearest pharmacy and my daughter was on the way to recovery in 45 minutes. This is a very unique looking urget care facility and felt very inviting. Thank you Andrea for helping some visitors to Charleston.

Parking is a nightmare here! Came in for my appointment and staff was really pleasant! I really…read moreenjoyed my doctor visit with the ENT And audiologist!

I came here for my first COVID-19 vaccine, and MUSC has the process down. Signs tell you where to…read morego, and the desk is staffed that you don't have to wait to check in. I arrived to my 2:40 PM appointment about five minutes early. As soon as I checked in at the desk, the receptionist directed me into an exam room to get my shot. The nurse, Norine, was upbeat and positive. She asked a few questions- the usual consent to receive the vaccine, and that I had not tested positive for COVID recently or received antibody treatments. Norine said she'd been giving COVID-19 vaccines every day since February, and she was a pro. I barely felt the needle. My second appointment is in three weeks, as I got the Pfizer vaccine. I waited for 15 minutes before leaving, which is standard for COVID-19 shots. There are no magazines in the waiting room, so if you don't want to be on your phone, take a magazine or book. Parking is free in the large lot, and I only spent about 20 minutes total (shot + wait) here. The one side effect I experienced was soreness at the injection site, for about a day. The only thing that could've improved my experience would be a fun band-aid or a sticker, but alas, I got a shot of hope for returning to normal in the future.

Still in my heart and missed every day! Thank you for taking such great care of me for so long!read more

Dr. Mark McLaughlin is the most compassionate forthright doctor…read moreI have ever had and I have lived all over the country. He actually listens to his patients and will work with you on medication adjustments if you give him a good reason to make a change. When I was on the verge of pneumonia, he had his office call me 3x during the week following my appointment to check up and make sure I would make my next appt. If he doesn't know the answer to what is ailing you, he will refer you to a specialist; there is no ego involvement just trying to find an answer to your medical condition. Dr. McLaughlin went into this profession for all the right reasons-to make people better. As a medical professional he doesn't even come close -after many years of practice- to being burned out. You would be fortunate to have him as your doctor. Kristin Hamill

Billing department is a nightmare. Everyone in the office appears to hate their job, and are so…read moreunhelpful. Especially front office person. I will NEVER go there again. I am going to pay a $201 balance that I am being falsely charged for so I don't have to talk to them, again. I am appalled!!

Every employee i interacted with appears to hate their job, every interactionis a huge…read moreinconvenienceto them, I've never experienced a collective staff with such distain for their job, the worst customer service I've had the misfortune of being subjected to. Despite being early to my scheduled appointment i was still subjected to over an hour wait to see a physician in an examination room with nonstop blaring radio in every room that they will lie to your face about being able to turn off

Christian Zoeller was the MD responsible for my Hypertensive crisis that He deemed anxiety without…read morea thourough assessment or history. In fact HE walked into the room ..one look at monitor BP upper 190's ... ordered 1mg of ativan and walked out. Very negligent. Discharged in the 160's. Mind you NO medical history nor hx of RX. His demeaning and condescending attitude was shameful. Required a second ED visit with appropriate work up and medication for cause. If we were not medically savy another individual could have resulted in a very poor outcome with his neglect. Nursing amazing...EMS fabulous. This Provider is scary...

the absolute worst 3 years of my life 2 knee surgeries(1 to redo the 1st) still in pain!!!…read morehorrible care worse communication even worse billing practices AVOID AT ALL COST!!$

This place is great. They can usually get you in same day. All of the providers we have seen have…read moretaken the time to actually hear out our concerns and are personable. They have some medicine on site so you may not even have to run to the pharmacy afterwards if you get prescribed something. The place itself is clean (a huge plus). They don't take insurance up front so you do have to pay out of pocket but they can bill your insurance afterwards and you may be able to get reimbursed. Parking is behind the building.

Everything went well! Visiting Charleston with my daughter and unfortunately needed to be seen…read more Front desk... lovely, nurse...so kind and friendly. Colin the PA... AMAZING. For someone with health related anxiety- I was seen by who i needed to see. Colin is kind, warm, smart, intelligent, empathetic and a thorough clinician. He is meant to do what he's doing. It's his calling. Thank you Colin and thank you Access Urgent.