Madison the NP was direct with me, did not try to charge me for extra procedures and was extremely…read morehelpful. Nicole and Zorinna we're extremely professional yet treated me like family. It was a fantastic, clean, helpful experience.

If you're like me, you avoid seeing a Dr for common illnesses like a cold or flu. That wasn't the…read morewisest choice when after 15 days of being sick and feeling worse every day. So reluctantly, I made an online appointment to visit Texas Breeze. I arrived on time, was checked in quickly and within minutes was in an exam room. Once there, I waited a good 30 minutes before a PA came to the room. They did the necessary tests and Chest X-rays. Prescriptions were sent quickly to my pharmacy of choice. Within a few days, I started to feel better and I'm thankful to the staff there for their patient care.

This place was completely empty which should have been my first hint. The receptionist was nice but…read morewas also the nurse which seems very unsanitary. While we were in the room waiting for Dr. Hodge she got a call from a pharmacy because she called in a prescription amount that was too high for the patient, which we could hear. While she was examining my baby it seemed like it wasn't very personal care just honestly outdated information that is the opposite of what our pediatrician told us. And then finally, I went to pick up a prescription and it was WRONG, she called in pills for my 7 month old who cannot swallow a pill yet??? The pharmacy was so confused and said she should have been given a liquid. They contacted her back and never heard anything so they had to cancel our prescription. Do not go here! There's plenty of other urgent care businesses to give your $$ to with someone who is aware of what's going on.

Despite having a scheduled appointment with paperwork and payment on file, we still have to wait…read morealmost an hour to be seen. They seem to be short staffed. My appointment was at 9:40 and the morning right after they opened and therefore they shouldn't be delayed

Amazing service and pricing. They don't charge you an arm and a leg like other urgent cares. They…read moreactually care to help people who need it. Brought my son and he had an abscess they charged him less than $500 self pay. Doctors are amazing and know what they're doing. Treated him and gave him antibiotics. Highly recommend to anyone needing urgent care services.

Was amazing service and experience overall, very kind and sweet care when it came to explaining…read moreeverything and being understanding, very helpful and had get care with my comfort ability and keeping me in the loop of everything with my case. Definitely recommend

We visited Texas Health Breeze Urgent Care this morning as my wife suffered a significant second…read moredegree burn on her thigh and required immediate medical attention. This was by far the most pleasing experience for me and my wife at any medical facility. It was about an hour since my wife burned her leg before we walked into the urgent care center. We were escorted to the exam room right away, which, in itself, was surprising. NP Freh and Nurse Jasmine were unbelievably caring and genuinely concerned. They acted quickly with administering the pain medications and other necessary first aid. The urgency they showed (while not making us feel rushed) and the detail in which they explained the next steps, instructions for at-home care for the burn and the quickness in handling the discharge summary were all above and beyond one would expect from any medical facility. With the amount of pain my wife was in, it was important that she was attended quickly. NP Freh and Nurse Jasmine literally wasted no time. We knew NP Freh was genuinely concerned and it was proven by the fact that she called me later in the day to enquire about my wife's well-being. True gems of human beings. Heartfelt thanks to both of you.

This place was as smooth as butter. Walked in and out in 30 minutes with x-ray results. Dani, the…read moreintake, was quick and got 95% of my info while driving. Dani, the tech, was accommodating and informative. Bear, the provider was really cool and excited my results were clean. Highly recommend! Place is clean as well.

The doctor is consistently late for appointments. We even scheduled a first appt of the day and…read morethe doctor was quite late. Also, I did not feel that their approach to evaluating my kid's development was effective at all and when I asked questions about vaccines, I felt the conversation got unnecessarily tense.

Requires all children be up to date on vaccinations. Loved our NP there, sad to get kicked out…read moreafter 15 years.

I had heard wonderful things about Breeze Urgent Cares, and I suggested that a friend go to this…read morelocation when she was having sudden onset shoulder pain. She was very upfront with the reason for her visit at the time of check-in and was charged $180 to be seen. They did NOTHING for her. She was told that they could not (or would not) write an order for a shoulder MRI. They suggested that she go to Direct Orthopedic Care instead. However, there was no refund of her payment. The front desk person should have been upfront that they do not do outside imaging referrals. Instead, they were too busy collecting her $180... Perhaps patient visits like this pay for the fancy lobby cappuccino machine? If you are experiencing any kind of muscular skeletal pain, don't bother wasting your time or money here...

Absolutely awful experience!!! Came in with no one on the…read morewaiting room, was asked if I knew my copay. No I didn't, tried looking but never assumed looking for that would keep my child who might have a broken from being seen. I took a work call while waiting which then I was told further delayed my child from being seen. And at least one other walk in went ahead of us. The gal at the desk was rude and didn't care one bit. Heard her speak on the phone to others and truly had no interest in being a helpful person. Appalled at the experience given we have paid the 206 every other time without incident.

Dr. Narla and Rn. Shannon were truly wonderful. I had an open wound that needed stitches, and they…read moretook great care of me with kindness, speed, and professionalism. They were incredibly respectful and made me feel comfortable throughout. I highly recommend this place!

Surepoint ER - Denton…read more My family always comes here for emergency care, and every visit has been an excellent experience. The staff is very professional, knowledgeable, and caring. They take the time to explain everything clearly and make sure we're comfortable. We truly appreciate their amazing service and kindness -- definitely the best ER in Denton!

Amazing all around. Just went in today for the first time and turns out I had a yucky case of…read morestrep. They where AMAZING. From the front desk all the way to the back. I also had my 4yr old with me , we don't do iPads so he brings a backpack with toys with him and likes to talk, he can and will talk your ear off. Not one person seemed annoyed and even engaged with him! It made me so happy to see people genuinely care for not only me. But took the time to interact with my son. I felt very well taken care of today and have been talking about it all day. Would recommend to anyone. They gave me shots and made sure to get me on track to getting better asap. In which I already am! Cant say enough good things. Thank you thank you

Extremely disappointing and disrespectful experience…read more I would strongly caution other parents about this clinic based on my experience. I want to make it clear that the two female nurses who cared for my child were wonderful. They were kind, respectful, compassionate, and professional, and I genuinely appreciate the way they treated both me and my child. Unfortunately, my experience with the gentleman nurse who took over the shift was completely different. Rogelio was extremely rude, dismissive, and disrespectful toward me as a parent. I made a decision regarding a specific procedure for my child and clearly communicated that I did not consent to it. Rather than respectfully listening to my concerns and having a professional conversation with me, he became visibly frustrated and belittling toward my choices. I felt as though my concerns about my own child's health were being dismissed simply because I did not agree with him. There is a huge difference between educating a parent about a medical recommendation and making that parent feel talked down to or disrespected for having questions and making a decision. What made the situation even more frustrating was that his attitude changed only after I contacted my mother-in-law, who is a PA, and asked her to speak with him. Once another medical professional was involved in the conversation, his demeanor suddenly became much more respectful and cooperative. That honestly made the entire situation even more disappointing. I should not have needed to call another healthcare professional for my concerns to be taken seriously. Parents should feel comfortable advocating for their children without being belittled, intimidated, or treated as though their opinions don't matter. I was advocating for my child, and I expected to be treated with basic respect. I am grateful for the two female nurses who were genuinely kind and professional, but unfortunately, the experience with Rogelio completely overshadowed the positive care we received from them. I will not be returning my family to this clinic. I sincerely hope management takes this complaint seriously and addresses how parents are spoken to and treated when they have questions or make decisions regarding their child's care. No parent should have to feel disrespected or intimidated for advocating for their own child.