Our family were patients for approximately 10 years. We…read morewere not interested in MDVIP because we typically see the Dr. once a year. We tried contacting the office countless times to select our new Physicians Assistant, we were always in a long queue and often disconnected when they closed the office for lunch. I stopped in the office to schedule my mtg with the PA I selected only to be told we are no longer patients abs Wouks I like to be on the waitlist which would be about a year . I asked what about my BP medication, I'll run out before I find a Dr. the receptionist told me "try a minute clinic ". I spoke with the office manager who clarified the medication question, she said the receptionist gave me misinformation and I could get enough meds to last until I saw my new Dr. , the office never called in the prescription.

It gets even worse. My Rx's run out in December. That's when I used to go for an annual visit to…read moreget my Rx's renewed. Well since I'm now on a two year waiting list for a PA (even though I signed up in May, they claim they didn't see any notes until August). At any rate since I've been going to PFM for close to 40 years before they privatized, I asked for an Rx for six weeks until my appointment at a new facility. They said NO so they expect me to go six weeks without my Rx's. Talk about DO NO HARM! They should be ashamed!

It's now 4:09pm. My appointment (which I arrived a few minutes early for) was at 3:30. Still…read morehaven't seen a doctor. I was told there's another patient booked at 3:30 for the exact same Doctor. The doctor and practice are making maximum dollars while wasting my time & the time fellow patients.

This place is ridiculous. I brought my son to the Premier Urgent Care for a knee injury. We arrived…read moremore than an hour before their posted closing time, and they refused to see him. They said they reached their patient limit for the day. This IS NOT an urgent care. Don't go there, especially for a child. They'll turn yoj away without a second though, regardless of when they say they're open!!!

I can't speak to the departments outside of dermatology, but my recent appointment for a skin…read morecheck-up was great. Dr. Bruce Brod is one of the best doctors I've been to see. He answered all of my questions, explained things in clear detail and provided great recommendations for skin care. He's very personable and makes you feel comfortable in the office! The office is very clean and has great parking. I was seen almost as soon as I arrived, with no wait time. I would recommend Penn Medicine Valley Forge for your next dermatology appointment!

Have not had a PCP since my doc of 40 years retired. I was finally able to secure an appointment…read moreon 9/22 ..over 2 months after he retired and several months after beginning calls to make appointment . Call center cancelled my appointment the morning of via text message, Reason: Dr. had family emergency. When I was finally able to reach some one with the authority to reschedule me I was told the best they could do would be 12/24 or 12/26. Three months after my original appointment was cancelled!!!!!! BTW...my husband was able to see the same doc I had been scheduled with...he told her of my experience...she denied that she had cancelled any appointments and had not had any family emergency that kept her from work. She promised she would look into it. I am so deeply concerned and saddened by the change in management . This had been a top of the line practice since it opened. No longer true.

If you enjoy not being able to contact any live humans and getting stuck in an automated phone…read moresystem hell loop, you'll love US Digestive. They keep the phone number for their local providers top-secret and do their best to avoid having to speak to their clients. Lots of phone numbers are published for them, but they all lead back to the main corporate phone loop. But fear not, for each question you have, they promise to call you back within 24 hrs, although my '24 hrs' has been more like 60 hours. Not impressed with the US Digestive machine.

friendly office but awful for those who have to wait in the waiting room! TV is so loud and the…read moreshow choice is surely NOT for a mixes crowd. brought a book and couldn't even read it due to the volume of the tv. it is not a huge waiting room but not small but the volume of the tv is awful. a few people left to wait elsewhere due to the volume. the staff doesnt seem to mind‍

I left her practice about 3 years ago, when they literally had to kick me out at age 20 (you're…read moresupposed to leave no later then 17 or 18). Dr. Michaelson is wonderful! I can't think of a single negative thing about her. She's very personable and friendly. She knows what she's doing. Great with children and parents. Followed me through my entire childhood (and then some) and knows a lot about me. She remembers where I go to school, what my aspirations are, what my family life is like, what my extra curricular activities are, etc. She remembers my health issues and the meds that I take. It really is impressive that she can talk about these things on the top of her head and not have to watch her struggle to catch up and read through my medical file. She asks a lot of questions and I feel completely comfortable telling her everything because she's not judgmental and she's definitely there to help. She makes herself available by phone in the mornings and you can make same day sick appointments. I've always been taken care of... no horror stories. And she knows a lot of specialists to refer you to if you have something really specific you need to be seen for. Also, other things might be that parking is very easy, the office is very clean and new, she has other doctors in the practice with her to take care of you if she's on a break, and her nurses and secretaries are very friendly. If I ever have kids, they're definitely coming here! I really love Dr. Michaelson

Do you like inconsiderate, money grabbing doctors who will do anything to bill you vs. actually…read morehelp you? Do you like, smug, arrogant and uninterested receptionists that do nothing but belittle you and argue when you need help? Look no further. This Main Line establishment has no shortage of flaws. Once I went in for sleep apnea concerns, to get a sleep study, and the fresh-out-of-college millennial doctor starts browsing on Amazon.com (while I'm still explaining my symptoms) to recommend products for me. He called me "man". I'm older than he is. Where has respect gone in the workplace? Why did I spend $50 copay to have a child dressed in a cheap tie a stethoscope go on Amazon.com to recommend a product to me? Appalling. I quickly switched from that physician to Dr. Stevens who, despite the egregiousness of the practice overall, seems like a decent physician. If you must deal with this practice, he's your guy. Dr. Souder is a disinterested phoney who will write you a script before even considering your conditions fully. She seems more interested in touting the fact that she runs a practice than actual patient care. These doctors are constantly not-in-office and hardly helpful when they are. The rest of their staff is either an out of touch baby boomer or a millennial with a chip on their shoulder. If you're willingly going to these practice, you're a complacent suburbanite sitting on airs who believes the words "Main Line" in a businesses name mean quality or prestige. I assure it's to the contrary. Avoid these people. You could help yourself better before they could or would ever choose to help you.

My experience with this urgent care is definitely outstanding. I called them earlier to check if…read morethe x-ray options are available. I registered online, and I was able to see the nurse and then the doctor within thirty minutes. They have a shared parking but it should be sufficient enough. While I visited, there were renovations going on other than that, no problem at this place. The care provided was good.

I have been to this location several times for my spouse's illness and always have had an…read moreoutstanding experience, but on one recent experience, we had a not-so-great experience. However, management from the office contacted me directly and turned that negative experience into a positive one, which is very admirable.