Brentview urgent care took amazing care of me in my time of need! I was dealing with horrible pain…read moreon the left side of my rib cage. I was having difficulty sleeping, coughing, getting up and down. After about five days I started getting anxious. I had heard about this urgent care from my family members but never paid them a visit. I'm so lucky I die. From the moment I entered the clinic I was greeted and welcomed by staff. The clinic was very organized and clean. The nurse took my vitals and listened to my concerns. I also had an X-ray taken of my rib cage. They were extremely thorough and listened to my concerns. They even had a radiologist on call to review the images. After they received the results of the exam the PA came to meet with me and go over my results. Turned out to be nothing serious and I was prescribed aleve and given follow up instructions. I highly recommend this urgent care for your medical needs.

The provider was reasonable, try to upsell my lab work but was reasonable when I refused. The…read morebilling department was threatening to take me to collections when they never sent me a bill or provide a detailed list of my charges. I will be reporting them for possible insurance fraud and billing malpractice.

I took a hard fall on concrete and had a lot of hip and lower back pain the next day. I called my…read moredoctor and he told me to go immediately to an emergency room for hip and back x-rays. I am 83. I said nothing was broken but he insisted. I hate hospital ERs so I went to Exer on Westwood Blvd. In West LA. Went there before for COVID and liked it. Intake was efficient and swift. Facilities are immaculate. Very little waiting. I was treated by Dr. Lunsford, who was great. Nice manner, very thorough, inspires confidence. He determined by manipulation that my hip was broken but prescribed x-rays for my back and coccyx. I had to go to Culver City location of Exer for that but no problem. They expected me, took my immediately and the whole process took less than 30 minutes. Within two hours I got a call from Dr. Lunsford telling me they were normal - no broken. But I was still in intense pain -a 9 on a scale of 10. Could barely shuffle along. Then, an hour later, the pain magically dissipated, down to a very tolerable level. This was because Dr. Lunsford had been smart enough to give me a heavy shot of Motrin. His nurse is so good I never felt the injection. Now I'm just waiting for the pulled muscle to heal, not a big deal. Exer gave me wonderful service.

The service provided by the nurse at this urgent care facility was terrible. After waiting for a…read morefull hour, I was sent away citing "insurance coverage issues" and told to go to an urgent care location elsewhere. While I suspect they were short-staffed that day, patients visit urgent care because they genuinely need a doctor, so I find this kind of treatment appalling. The experience left me worried that I might be turned away again if I visit while sick; if they aren't going to see me, I would appreciate being informed of that beforehand.

Do not come to this urgent care. I had an appointment at 2:30pm, wasn't seen until almost 2 hours…read morelater. The front desk woman kept telling me I only had one person ahead of me but then they took 3 people ahead of me. They tried to give me some excuse but it's just ridiculous to me to lie to a patient like that. If they would have been honest I would have gone somewhere else but they kept making me think I was next. I realize most urgent cares aren't actually urgent but what is the point in having an appointment if they're going to completely ignore it and prioritize others ahead of you.

I've visited this urgent care location twice, and overall, I've had a positive experience. The last…read moretime I was there, I had some ear discomfort and wanted to rule out an ear infection. One thing to note is the check-in process, which is slightly different. They use a remote check-in system where a staff member greets you on a screen. They handle your insurance and ID through this setup, which was unusual but efficient. After that, you wait to be seen by a doctor. Parking can be tricky since it's street parking with meters, but there's also the option to use the Trader Joe's underground parking nearby, which is convenient. Overall, the staff was friendly and professional, and the care I received was thorough. I'd recommend this place if you need urgent care. Bathroom code 3087

Evelyn is awesome. She is like a flu vaccinating machine…read more If you are an idiot or having an urgent issue, you will walk in. Otherwise, call or go online to set a show-up time. It'll be like you waited in line for a while (mine was 105 minutes) but you can do errands instead. I was done 23 minutes after my time. Good deal.

Minute clinic Marina CVS…read more recently I had to go to this location minutes clinic to try and have my TB test done. I went to get the test done and they gave me an appointment to return to have it read. when I went to the date of an appointment but they me that it was closed. i talked the cvs manager but they said they didn't know. when I spoke with the nurses manager they told me that it can happen. it was utterly unacceptabl!

I just had the BEST experience with Nurse Practitioner Kenny and his assistant Kenya. I made an…read moreappointment online last night because I scratched my eye when taking out my contact lens (lame, I know.) My eye was very red and somewhat painful. During my exam, Kenny used a type of dye that he dropped into my eye, then examined it with a blue light. He was able to see a small abrasion and assured me that with use of prescription ointment and eye drops, it would heal in a week. I have relied on Exer since it opened here in Westwood for my urgent care needs and I will continue to do so.

Horrible. Was in an accident and provider claims "it's only have a concussion if you lose…read moreconsciousness. Your headache and nausea from hitting your head isn't a concussion because you didn't pass out". As someone who also works in the medical field this is entirely false and most people don't lose consciousness when they get a concussion but I was not about to sit there and argue. What tf? She was nice but so focused on the fact that I'm "young and obviously workout" so I must be fine, even though I was in a lot of pain with an obvious concussion. How much I exercise usually has nothing to do with the fact I was involved in accident that day? Update: Not only did other providers laugh when I told them what was said, I was immediately diagnosed with a concussion. Another urgent care laughed when I told them where I went the first time.

I was recently at this location for a dog bite that occurred on a neighborhood walk…read more This was the first time I've ever experienced a dog bite on regular walks. Lily & the staff were very professional & pleasant. They cleaned the dog bite on my knee, took X-rays, administered a tetanus shot, & prescribed antibiotics. I was very impressed with their concern, care, & responsiveness. I'm encouraged to know that this office is nearby if any unexpected medical issues should occur. It wasa great all around experience with the staff.

I had a very disappointing experience at this urgent care. I came in with chest pain, which is…read moresomething that should be taken seriously. Despite that, I was left waiting for 30 minutes without anyone checking on me or providing any update. The waiting area was completely empty, yet I was still not seen or even acknowledged during that time. When someone comes in with symptoms like chest pain, you expect at least a quick assessment or some level of urgency. Unfortunately, that did not happen here. Based on my experience, I would not trust this place with my health. Patient care and basic attentiveness were clearly lacking.

I've been treated here for many types of autoimmune issues, worker's comp injury, cold,…read moreand flu. I brought my mom when she bad a toe infection from a spider bite. They have treated us well every time. I like coming when needed to this urgent care. They have competent doctors. The location is usually clean and I always find parking at no charge.

Receptionist couldn't be bothered to acknowledge you or care. The doctor just sends you on your way…read morewithout thoughtful treatment. Worst place for walk-ins. Please go anywhere else.

The doctor was very unprofessional; I noticed that he doesn't like providing care to very elderly…read morepeople.

The staff here go above and beyond! Kayla, Dr. David Greenberg, Gloria, and all the other nurses…read morehave been super helpful and supportive during my visits!Thank you so much for all the help throughout these past few months!

The staff is very friendly, supper sweet and very helpful. I'm so glad I found this place. The…read moredoctor was very thorough with his exam. Will definitely return.. if needed.

Super easy check in & the ladies at the front desk were so sweet! I was in and out in 30 minutes…read morewith what I needed.

I was headed to Pauley Pavilion for the NCAA Volleyball game and struggled with a place to eat…read moreclose by. There was plenty in walking distance, but didn't find anything I really wanted. And to make matters more difficult, the drive into LA was long...and I had to use the bathroom...eek! As I walked to the busy food area, I walked passed the medical center and figured....they should have a bathroom. And they did! Solving my first problem and ready to eat, I was exiting but walked passed the busy in-house cafeteria. Wow was it busy! I was here...so I decided to check it out...and it was fantastic. There were many food stations and everything being made to order. Why walk down to the populated busy food area when there are wonderful options so close by! There were almost too many options...but I decided on the tostada salad. I got it loaded with beans, chicken, lettuce, cheese, olives, green onion, and pico...all on top of a baked shell. It was very delicious and as a combo, it came with a medium drink...which all totaled about eleven dollars. If I need to go to Pauley Pavilion again...I will stop here for sure!

I received a phone message from UCLA saying my Health Insurance denied my lung cancer surgery…read morescheduled for a week away. I called my Health Insurance and they said "nonsense, it had been approved weeks earlier" and I held the Willie Wonka golden ticket best coverage possible. UCLA never contacted me correcting their false information and it was hell living through this trying to get it corrected. On top of that: My letter to UCLA patient care: I was a patient at UCLA Reagan about 2 months ago. 16 gauge needles were incorrectly used, way over sized, improperly placed and could have caused nerve damage in my hand. If you disagree I have several seasoned, experienced RNs on hand that would gladly discuss this with you. They were horrified at my treatment, as were some UCLA hospital staff. Read that; some. After my surgery I awoke from anesthesia in recovery. No pain medication was available because the pharmacy was closed for lunch an hour then it would be another hour after it opened to fill the prescription. Think about having a lung resection and awaking to excruciating pain no relief. I reported these nightmares to UCLA Patient Care and no one is listening, no response. No supervision during these ordeals either. Days later Doctors approved my release and the staff forgot about me. Family waiting to take me home and I was lost in the system. Is anyone paying attention to patient care? You claim you listen and you care, in all sincerity I have heard nothing after reporting all this. I have a legitimate concern, and I am being ignored. Nurses say I was the best patient ever, so it's nothing triggering these horror experiences that I did.