If I could give less than one star, I would…read more I'll admit--I lost my cool this morning. And, I regret that....I was a patient here before this became a Primary Care Walk-In clinic, and the only reason I continued coming was because it was convenient. Over the past few years, though, I've dealt with issue after issue: appointment problems, prescription mistakes, blood draw issues, and constant miscommunication. It feels like there is little to no communication between the staff, and unfortunately, it shows. There have been multiple occasions where staff arrived late, appeared disheveled, and seemed completely unconcerned about the patients waiting to be seen. I've tried to be patient and understanding despite all of the repeated mishaps, but this morning was the final straw. Once again, I found myself dealing with an unorganized, time-wasting, and completely unnecessary situation that should never have happened. After years of giving this office chance after chance, I simply couldn't stay quiet anymore. Patients deserve better. We deserve a medical office that values our time, communicates effectively, and operates professionally. Unfortunately, that has not been my experience here, and I can no longer recommend this practice.

Everyone in the clinic is friendly. Dr. Ganey gives me…read moreconfidence that I'm being heard. He's very thorough and I appreciate the time he takes to explain thing I'm happy to be a patient here.

Called and asked it they had medical doctors there. They said yes. I was seen by a physician's…read moreassistant not a medical doctor. Would have never went if they told the truth. I had foot pain. The PA had poor diagnostic skills, his diagnosis was Foot Pain. Duh. I went and got a massage a few days later and the massage therapist noted fluid by the ankle of my foot. The PA did not notice it, nor did he take time to look. Do not go to this urgent care. You are nothing but a Customer there not a patient. A true waste of time.

Great care. Easy to get in quickly. Recommend this place if in the area. Friendly atmosphere and…read moreclean

My lower back pain was relieved in 15 mins. I had been suffering for 2 yrs…read more Office is clean, easy to find and everyone is friendly Easy, free parking out front too

Price is reasonable. Access to doctor is quick and easy and can walk-in. Dr Merrit is amazingly…read morehelpful and knowledgeable. Amy has been the kindest and most helpful also. Great place. I will never go anywhere else again.

Such a clean minute clinic. Everyone I spoke to was kind, knowledgeable and helpful. I was seen…read morebefore my appointment time and was in and out in max 15 minutes. I couldn't recommend this location enough!

Absolute Worst Experience EVER -TWICE! My daughter had an appointment yesterday. She was on time,…read morebut was having trouble checking in on their computer system. (They said she was "Late", which of course she was not). She sat and waited for 20 minutes and said, "I'm on my lunch break are you guys going to see me soon?" to which Lizzy replied, "We need to take our lunch at 1:30 so we actually won't be able to see you today!" And they sent her away. About 2 months ago, my elderly mother went to the same minute clinic. They turned her because she doesn't have any technology, no email address. If my life were depending on it, I wouldn't go to CVS ever again. I called in a complaint, and the customer service number hung up on me as soon as I said I wanted to lodge a complaint. Do yourself a favor and never go to CVS Minute Clinic.

Terrible experience. I mad an appointment for an annual physical and when I came in they told me it…read morehad been canceled by their call center. They never even notified me to reschedule or cancel. Total waste of time.

Dismissive, did not address my needs, won't return my calls, and supervisor won't respond either…read more Went in for my annual paperwork for ifmla. Was established patient with my pcp since 1996, but he retired so I thought another md at this practice would have my records and I could continue my care at this practice. WRONG!!! after 15 years of having this leave d/t serious health issues and this "new" MD didn't complete the paperwork, medical assistant won't call me back. I had an appointment for what? She was rude, condescending, and putting my livelihood at risk without the legal protection I I need for my health conditions! On the search for new PCP while trying not to get fired from my 15 year position d/t missing work for my serious medical condition Dr Vasireddy is not a good Dr. Run!

I so appreciate the opportunity to make an appointment to meet in-person or virtually with a…read moremedical professional at a CVS MinuteClinic as that is often more convenient than setting up an appointment at a doctor's office. I looked online two days ago to make an appointment for this afternoon as I have learned there are few options on the day of an appointment (though there are sometimes some). It was easy to fill out online forms and pre-check in to save time upon my arrival. I literally only had to click a button in the CVS app to say that I had arrived. About 5-10 minutes after my appointment time, a medical professional mentioned that two people were booked for the same appointment time (which they later confirmed is normal practice). Even though one of the times was mine, someone else arrived just before me, so he got to go in first. I ended up having my appointment 25 minutes later than my appointment time. While the medical professional was very professional, a good listener, and gave me solid advice after checking on me, I felt like the time I was waiting to go meet with her and the time after I wrapped up was not a good use of my time. I was also given in my appointment summary a list of which medicines I should pick up, from where, and for what quantities. I ended up going to the CVS Pharmacy to discuss what I was told to find. In one of the cases, they had the item behind the pharmacy. In another one, I needed help determining which of three items to pick up. In the last one, I was told no such quantity exists at the store; in that case, I found the earlier medical professional I met in my appointment, and she helped me find something similar to what she suggested I get (even if the pharmacy was unable to point me the right direction). The MinuteClinic area was a bit messy upon my arrival with Kleenex laying around a table and some protective masks on the side of the space. There were check-in devices to speed up anyone's check-in process. While I was waiting for my appointment, a concerned customer came over to the MinuteClinic area and had no idea he had to make an appointment and that walk-ins had difficulty seeing medical professionals there. I explained how to use the app, how to create a CVS account, and how to make a MinuteClinic appointment. No appointments were available for today at the location but there was an open appointment at another location. He spoke to the medical professional at this location but she told him he could only fill in if an appointment didn't show up. All in all, a great service and concept, but the experience today was only okay.

MinuteClinic should be avoided if at all possible. They are set up to commit fraud via false…read moreadvertising. We had a condition that we knew needed prescription medication to address. I went to their website thinking my regular doctor would not have immediate bookings. I filled out their information request and specified exactly what the condition was. The Site not only specified they COULD and WOULD treat it but it was on a standard drop down as well ensuring there was no question that the issue was a known one. I schedule an appointment, go to it, spend 6 minutes talking where the NP clearly agrees what the issue is and then... Says Minute Clinic cannot prescribe or help at all because it's a longer medication. They informed me there was nothing they could or would do and told me to go see a different Dr. Advised if they were refusing to assist with something they explicitly said they could handle to get my business then they needed to ensure I was not billed. The NP got defensive at that and smirked at me as they said they had to move to their next patient. I called Billing where they tried to repeatedly get me to agree that "The Patient was seen" refusing to acknowledge the false advertising. Escalated to a Supervisor where I was on hold for approximately 15 minutes. They came back and tried to again tell me "Since the patient was seen a supervisor won't help you either." Making it very clear that their talk time was being hurt waiting for a Supervisor. Advised again they were committing Fraud and False Advertising and needed to transfer me to a supervisor if they were unable to help. They became snarky and sullen and told me to hold more. A total of 30 minutes pass with the rep coming back to say they're still holding for a supervisor making it very clear they have a staffing issue or are refusing to assist and just waiting for me to get off the phone. This continued until I had to leave because, thankfully, the normal doctor I have for this had a cancellation and could address the issue. Again, under no circumstances go to MinuteClinic as they are trying to scam you.

Wonderful experience from beginning till now. I had an…read morehorrific experience at another facility, and then I found Bladder Centers of America, and it was a blessing. Staff is wonderful, and Dr. Tory McJunkins is brilliant. He took extra care and precautions in my situation, and I couldn't be happier with the results. We

what an amazing difference this has made in my life…read more Dr McJunkins and his team were helpful the entire way through this process and held my hand. I can't say enough about how happy I am with the improvement this has made in my quality of life. Please don't hesitate to give them a call

We love Dr. Gujrathi! My kids and I saw her at her last practice and were so fortunate to find out…read morethat she was now at 4C. She is very knowledgable and friendly and always takes the time to talk and find out what's really wrong. Her medical assistant, Diane, is fabulous as well! I'm really happy that they now have a phlebotomist in their office! It's so nice if there is blood work to be done that they can do it there at the same time. So many labs in this city have huge wait times and it's nice to get everything done in one location.

Wow, I'm stunned…read more After my doctor's office closed unexpectedly and my medication started to run low, I needed to find a primary-care provider ASAP. Luckily this place was close to my house and took my insurance so I decided to try it out. Simply put, Dr. Katayoun Baniriah is amazing. After waiting in the lobby and having my vitals checked, she came in, heard me out, what I needed, and was extremely professional the entire duration of my visit. I'm so happy to call her my new doctor, as she's clearly very knowledgeable and knew exactly what I was going through and what I needed just minutes into seeing me. I highly recommend anyone go by Care MD on Tatum and Thunderbird to see that she and her team are really great!

Dr. Haddad was the doctor that treated me when I came over to their practice…read more She only saw me one time and then turned me over to one of the assistant nurses. For every other monthly review of my pain, medication. After five months of being with her, she decided to cut my pain medicine back. I didn't realize at the time, but it's because she realize that she shouldn't have been prescribing me. Both oxycodone and Buprinorphine at the same time. The worst part about it is I had gone through a horrible surgery. And was in extreme pain. And this is when she wanted to cut me back on pain meds, I called her and was upset, and she I decided to stop seeing me. I did not understand at the time, but now i've been told by several pain management companies that she should have never prescribed both of those drugs at the same time.So she was probably covering her practice!

I've been with several other Pain Management Offices in the Scottsdale area over the years. This…read moreparticular office is caring, effective and patient friendly. You're an individual, not the next appointment, and it's clear from the office staff (Mercesdes is a pleasure to work with and a great face of the practice) to the caring specialists under Dr. Haddad. Demiana ensures that the patient is heard and taken care of.