I have brought my now 10 year old here more times than I can count. Every visit we've been treated…read morewith kindness patience and compassion. The Drs seem to be great diagnosticians and will give you more answers and treatments than any area ER (in our experience) Sometimes there was a bit of a wait (like when we got her back xray) but I expect that being a small location. Im just super glad they offer that service there at all as opposed to going to the ER. Weve seen 3 different doctors there and they were all women who listened when my daughter advocated for herself/I advocated/explained for her and even gave some tips on a possible underlying issue to look into with her PCP. everyone is friendly and I can tell they genuinely enjoy working there. My daughter is especially more comfortable there because they seem to have mostly (if not all) female providers. You can always follow up on your care with a phone call to ask questions or gain clarification vs. making another appointment! Highly recommend!

The Dr. and office staff were great. The billing is done by a different office and I have never…read moreencountered someone as rude, condescending, and unprofessional as Nikki in billing. I called multiple times as advised by my insurance company for their incorrect status coding and she refused to help me or connect me with anyone that could. All their other billing customer service representatives speak with a thick accent and are not trained properly. Unless you want dishonest, extra charges do not go here.

Had to visit Dr on vacation on Christmas Eve for my 4yr old daughter suffering with horrible ear…read morepain. For the $69 flat fee I was delighted with the wait time, the care and treatment that we received from the first phone call through the doling out of Princess stickers after the exam. My daughter was put at ease immediately by Kylie Bailey, NP who was holding down the place single-handedly. The office is inside the hospital across from the gift shop.

The Crown Point Franciscan Urgent Care webpage states walk-in's are welcome, between 0800 and…read more2000hrs. I arrived at 1800hrs on 5/14/25. The glass doors at the reception desk were locked and several staff were conversing among themselves. All but one staff member walked away. The remaining staff member asked if she could help me. I stated I'd like to see a doctor. She replied that there were no doctors. I replied your hours show you are open until 2000hrs. She said, no, we're only open until 1900 hrs. I replied "It's 1800hrs, now." She stated that they only take appointments after a certain time. She asked if I'd like to make an appointment. Frustrated, I said no and left. As a retired firefighter and EMT, married to a nurse, we will be sure to tell the first responder community of my experience.

I went there, checked in, sat down for about 30 seconds before I was called back. They took my…read morevitals easy peasy, and I waited about 30 more seconds for the doc to come in. He was very nice and diagnosed me in no time. Before I knew it, I was out the door and on my way to the pharmacy and then home. I will definitely go there again.

I was traveling from out of state and experienced a severe cold/sinusitis. The Minute Clinic was a…read moregodsend on a Sunday morning. Very fast and efficient (you can reserve a spot online), a wonderful nurse practitioner who was personable and professional. My problem was addressed and I was out the door in about 15 minutes and $100 (which insurance will cover). Much more reasonable than the local hospital-affiliated urgent care facilities and much more efficient.

From the owner: MinuteClinic® in CHESTERTON is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Visited on a Saturday in need to stitches and had a great experience. Everyone was very nice and…read morethey stitched me up and sent me in my way without delay.

Clean bright and modern facility. Fantastic, caring staff and got us back on vacation quickly…read more Thank you!

I called NWI Health & Wellness, yesterday and they were able to fit me in within a few hours! I was…read morerecommended by my best friend to go see Jessica at her new place. Upon arriving, Miranda at the front desk was super friendly and helpful. During my visit with Jessica she is super thorough and addressed all my concerns. I didn't feel rush which is unusual because at other places you only visit with the Doctor/Nurse Practitioner for maybe 2 minutes and then they are rushing out the door; definitely not Jessica. She took the time to talk to me about everything and I felt like she actually listened to me and wanted to help. She worked with me with my prescriptions; one was pricey so we switched to another prescription to help with the cost. She actually dropped off coupons for the new prescription the next day for me to my house (with my approval)!!! I was very appreciative that I didn't have to make the 25 minute trip back up to her place for the coupons! I look forward to having her as my new primary Nurse Practitioner, HIGHLY RECOMMEND!!!!!

I have seen Dr. Hermes for years and I really love her and her practice. She is the first doctor I…read morehave ever found who is just so easy to talk to, so patient and non judgmental. She really listens and is calm and present. My whole family sees her now!

I am a new patient of Dr Hermes and I could not be happier. She is the first primary care doctor I…read morehave ever had and she is amazing. Her office staff doesn't make you feel like just an 'insurance card number' and the care I have received is truly top notch. I am so grateful I found Dr Hermes and her team.

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

I sent him information and they definitely don't care because they never responded. That's the…read moreproblem with Big Corporation.

I scheduled a sports physical for my daughter this morning. When we went in for the appointment, I…read morewas told they were not doing sports physicals today because they were telehealth only. There was no actual doctor or nurse practitioner there! I have a lot of questions about that... 1. How is there no doctor or nurse practitioner physically at an urgent care facility during open hours? 2. Why on earth did the website let me schedule an appointment for a service they couldn't provide? 3. Why did they not contact me at the phone number or email I provided when I scheduled the appointment when they saw that I had signed up for a service they weren't providing that day?