I went there on Saturday Nov. 22. I'm unsure about which "doctor" I saw but it was a female…read more She had absolutely no bedside manner and hardly looked me in the eye. I felt as if I was bothering her. No empathy whatsoever. I had to go there only because that's where my insurance was a participant. She was horrible and wasn't even sure of what I had and said I should go get x-ray because "maybe" you could have pneumonia. MAYBE?? You don't know? Very unhappy and I will NEVER go back there again. The following day I went to The ER at Hackensack Merdian. No pneumonia as she scared me so much. I have bronchitis and a-fib due to an upper respiratory infection. As I am also a heart patient. SHE NEEDS TO GO BACK TO SCHOOL AND LEARN SOME ETIQUETTE AND MEDICAL NEEDS OF THE ELDERLY.

great staff and the best place for urgent care in Morganville I hurt my finger they did my xray abd…read moreassessed me in less thab an hour

I am here at 5:21 and the door says hours until 6:30, but there is a paper sign that says hours…read moretoday until 6. The office is closed. What is a sickly person to do?

After waiting nearly an hour in an ER with my 3 year old son and his busted open chin, I picked up…read moreand left and drove to Physician's Urgent Care. Thankfully that ER made me wait and get annoyed because it led me here! Staff was very friendly and nice upon arrival and Dr. Jones was great stitching up my son. He was calm, professional and attentive also toward me as an anxious mother watching my son. He was clearly competent, professional and calm. He did a very aesthetic, clean stitch job and I was in an out quickly. Great care, clean environment - would 100% recommend instead of the ER!

Experienced 2 of these locations recently and seen by 2 NPs. I would say the Manalapan Office hands…read moredown for efficient, friendly and will allow you to bring up an additional issue and be seen the same day rather than scheduling another appointment. NP Taylor LaCorte was on time and took very good care of the 2 issues I raised and took her time to ensure both were addressed. My second time at this location and although further than East Brunswick, worth the extra time. I will say in both cases issues addressed at both locations.

I came here for doctor's notes when I needed work excusals, twice for valid illnesses. They are…read morevery pleasant, answer all of my questions and are very professional. They take my BCBS insurance, so my copay is only $20. They have a cool Influenza machine to see if you're infected, new to me. Until I need something more than some prescribed meds or a note from work, this will be my go-to. Quick, easy and efficient. I have access to free military and occupational clinics, but I'd still rather pay the money here to avoid the hassle of the others, they're that good. PRO TIP: Skip the line and sign up online!

Unfriendly and unhelpful staff. Horrible patient care and beside manner. Wish I could zero stars…read more As a health care worker I know the quality should be better

I usually get sick every time the seasons/ weather changes. It's always a sinus infection or chest…read moreinfection. Before going to sleep I took medicine as I felt something coming on. I woke up in the morning and heading straight to immediate care. I felt like I was in and interrogation room sitting in that office. I can't remember who the doctor was but she was so rude and was making it seem as if I was making up symptoms to get my hands on any type of drugs. She was trying to convince me I wasn't even sick. After a solid 10 minutes of integrating me I told her to check my vitals. Finally she confirmed I had a sinus infection. 25 minutes of being questioned for my own diagnosis to be right. Never again will I step foot inside this place. Tbh I don't even think she was a doctor just a nurse practitioner.

Back out again, another visit, met with quick service, professionalism from both staff and Dr…read more Had a severe back sprain, was seen quickly and professionally treated very professional staff highly recommended

This has to be the absolute worst medical facility I have ever gone to!!! It begins when you enter…read moreand are rudely greeted by an obnoxious woman (receptionist)! It is very apparent she hates her job as well as the patients. She was rude to everyone who had the misfortune of having to deal with her. Then, if you're unfortunate enough to get to be seen by the physician, the quality of care and bedside manner gets even worse. When you attempt to explain what is hurting you, the doctor is making faces like she finds it unbelievable. Wow...just wow! There isn't enough available space here to continue with all that is wrong with this place. By all means go somewhere else!!! They don't even deserve one star

I am writing to formally complain about the unacceptable experience I had at the Carbon Health…read moreMarlboro location on December 28, 2025, at 2:10 p.m., regarding a scheduled appointment for my son. I have been using this location since it opened for my family's medical needs, and never before have I been treated so rudely. In this day and age, when appointments and confirmations are handled almost entirely through online tools, this experience was both unacceptable and disheartening. I made the appointment online through Carbon Health and received both an email confirmation and a text message confirming the appointment. Upon arrival at the Marlboro office, I was told by the woman at the front desk that the appointment "did not go through" and that there was no record of my son's appointment in their system. I immediately showed her both the email and text message confirmations as proof. Despite this, I was simply told, "Sorry, we are booked and can't fit you in." I explained that I had followed all proper procedures and arrived with valid confirmation for my son's appointment. She refused to make any effort to help, offered no alternatives, and showed no empathy or concern. The response remained the same: "Sorry, we are booked." I found this interaction extremely upsetting. This was not just an inconvenience--it was a complete failure of customer service and basic human compassion, particularly when dealing with a child's medical appointment. At no point did I feel listened to or supported, and no attempt was made to resolve the issue or even acknowledge the error on Carbon Health's end. I expect better from a healthcare provider. I am requesting a review of this incident, an explanation of how a confirmed appointment could be disregarded, and information on what steps will be taken to prevent this from happening to other families.

Very sketchy establishment, billing dept enters the wrong codes in an attempt to get more $$ out of…read moreyour insurance then charges your card without any phone calls or reasoning. Don't bother calling to inquire either, "Meesha" is a miserable woman who doesn't like to hear someone speak to her in the same tone she speaks in.

Every time I have been here I feel like it's my actual pcp. I know it's not. But I have been…read moretwice. Once for throat the other when I had the idea that I was immune to poison ivy and thought I could tend to an infested garden of the ivy in a bikini in the sun and heat for three hours. They took care of me right away. I honestly really appreciate the staff here. Thank you.

The two stars are for the staff that greeted me, & took my vitals. Also Covid swabs, strep and flu…read more(before I even seen the doctor). The rest is downhill from there. The doctor although very bubbly and cheerful should work on listening skills. Initially, I talked about my issue and past history of the same issue. Told him it's been two weeks of all over the counter medication. After repeated complaints on my issues he listened to my chest and said it was clear. Then wanted to take a chest xray?? I refused!!! Went to pick up my RX - he prescribed Claritin (over the counter)! Again, No Allergies! I guess the game is come back after it becomes bronchitis... no thanks! Waisted my time..

Wonderful staff and doctors! I highly recommend this…read morepractice! You will always feel heard and well taken care of

I normally see Alexis the Nurse Practitioner here, and I can't say enough nice things about her!…read moreShe is thorough, takes her time listening to you, and is always very pleasant ! I'm so glad I found such a great provider !

Very responsive and professional. Dr. T is always ready and willing to help with your concerns and…read morealways gives a written explanation of the visit. Highly recommend!

I'm so disappointed and disgusted the way I was treated when I tried to make an appt. They don't…read morecare if you have an emergency and I was there previously but because they didn't make money on me monthly she said now I am treated like a new patient.