Quality of care was good, but beware if you don't pay your copay or coinsurance at the time of your…read morevisit. They never sent a bill then sent us to collections with absolutely no contact whatsoever from them. Would NOT recommend this clinic for that reason.

Grateful for this urgent care because I've had to stop by twice already but both experiences were…read morefairly pleasant. Not a super long wait time on Sunday mornings, although there isn't a lot of time to ask questions after your diagnoses since they move quickly. Staff is also always friendly.

Initial greeting friendly, however content of care was very lacking and misleading. I would avoid…read moretaking anyone you care about here. Ultimately found a much more qualified place to help. Avoid. Avoid. Avoid.

I've been there more than a few times and it's so easy to make an appointment online for the next…read moreday. Just go online and pick a time and be there on time. Hardly any wait time.

I went in today after taking a fall, and from start to finish my experience at this urgent care was…read moreexcellent. The intake process was smooth, and the receptionist was welcoming and helpful. I was seen very quickly, and the facility itself was spotless and comfortable--truly a lovely environment (as much as you can call an urgent care visit "lovely"). Every staff member I interacted with was wonderful. The nurse was kind and reassuring, the x-ray technician was professional and thorough, and the nurse practitioner who treated me was smart, informed, and very easy to talk with. I felt heard, cared for, and well taken care of. While I wish I hadn't needed to make a trip to urgent care, I'm grateful I came here. They made an unpleasant situation as positive as it could be. Highly recommend!

This is THE BEST Urgent Care I've ever been to. From the receptionist, Mina, to the entire staff,…read moreeveryone was super kind, caring, professional and patient. I was seen by several staff and had my blood drawn (quick and painless!). The lobby and exam rooms are quiet, clean and comfortable and there's ample and easy parking. Thank you to everyone at Allina for the fantastic care!!

Wonderful visit at the clinic for what I believe would happen at Urgent Care but instead clinic…read moreline offered an appointment with Dr Richard Hart. He was was very thorough asking my symptoms on the ear infection and examination given with a prescription. Told me to follow up with my primary doctor if it does not heal. I would go back to him again if I could, great service.

Good experience the wait time was really short for urgent care in about 20min, friendly staff…read moreoffered to get me set with a new primary and checked my insurance coverage which I was unsure about

Great experience at this Urgent Care! I dropped a dumbbell on my foot and needed to get it checked…read moreif it was broken. We went right when it opened and got in a room right away. All the staff was wonderful - I tend to be a little jokey/silly in these situations and they definitely lightened the conversation with me. Definitely helped me keep up my spirits since it was 8am. I was taken right away for X-rays, which took probably about 15-20 minutes. Within 5 minutes of being back, the doctor stopped in for results. I was very lucky to only have a bad bone bruise. The best part about the Dr. was that he gave me alternatives! I needed a surgical shoe and possibly crutches - but he recommended Birkenstocks being more worth my money if I would wear them since they're built the same as the shoe. He also recommended borrowing crutches from someone my height or checking goodwill before buying them from the hospital (since I wasn't sure if I would need them after a day). Overall, I was out by 9am and loved the staff. I always frequent this HealthPartners but this is the reason I always book doctors here!

I was having an allergic reaction and made my appointment online. I showed up at the scheduled time…read moreand I'm taken back to a room within a matter of seconds. I was so happy, up to this point. About one, maybe two minutes later, a woman named Yadira (forgive my spelling, my legs were swelling at this point and it was difficult to concentrate at all.) comes in with a note. She says that my care coordinator from HealthPartners had called and said I had to either go to United in St. Paul or an urgent care in Stillwater. I live in St. Louis park, that's completely on the opposite end of the metro, and as rush hour is about to start. I explained I couldn't be turned away, I was having an allergic reaction. Even though I am on restricted insurance, law dictates that we have to be seen in the case of an emergency. So, after leaving, I get a hold of Andrew from HP, he was just as confused as I was. He didn't call. He never even called the woman. I drove halfway to St. Paul and then I realized it wasn't safe. A moment later, my primary care doc calls and says that they cannot do that legally. They filled out a referral for that facility just to satisfy their paperwork. I went back because my doctor told me to. She said in no uncertain terms, "do not go home. You're having a reaction. You need to be seen today." I check back in and express my displeasure and disappointment. I explained the situation to them and the receptionist doubled down and said they have the right to refuse service. This is the actual note she gave me before she told me I would not be seen the first time. She lied, straight up. Not only did she lie, but she thought she was more qualified to make medical decisions than a doctor. I really can't wrap my head around this. She told me she was going to call security. I don't mean to sound like some old lady clutching their pearls, but never in my life. The handwritten note and the lie are what get me. I went to the hospital down the road which is extremely stressed on resources. My reaction could have been treated and should have been, at the urgent care level. I was trying to save myself and the health care system a lot of undue harm. Not only was it illegal what she did, but it's also just plain wrong. I realize it might not even matter, but I will absolutely be submitting a formal complaint. Who passes a note like that? I wouldn't even break up with my second grade girlfriend like that. There's a base level of respect and care that I feel all peoples are entitled to, today, that mark was missed by light years. I'm not a sue happy person by any means, I think there are so many unnecessary cases that muck up the system, but what happened here today exposed her and her employer to tremendous legal liability. It's not even about that for me though. I'm just in awe is all, I've never seen someone torch their job so vigorously. After she said she was calling security, her frown turned upside down. I'm glad I could make someone's day. In conclusion, if you're having a serious health problem that could become life threatening if not treated for a time, I would avoid this place. At the end of our exchange, the receptionist said, "They don't treat anything here anyways. They basically take their vitals and that's it," she said. As if she was trying to convince me I didn't miss out on anything. I hate this. I only like writing good reviews. I need to advocate for myself and this is part of that process.

I'm a 68 year old male with recent health issues. I'm from South Carolina and my main concern about…read moremoving (aside from the weather!) was to find a GP doctor that could at least compare to my current one in SC. I had my first appointment yesterday with Dr Haschultz at the Park Nicolette facility in Shakopee, MN. if there is one thing I know almost immediately about people, is if they CARE about what they do and if you can count on them giving their BEST efforts. In about 65 minutes, he basically knew my medical history and set me up with 4 different specialists. Ortho / Gastro / Cardio / Pain. I actually was contacted by 3/4 via text before leaving this appointment, and the fourth early this morning! In my somewhat educated opinion -- you simply cannot do a better job than Dr Haschultz did and everyone else I met was very cordial and professional also. Hats off and a fairly serious load off my mind!!! David

I have a wonderful doctor who worked on my back and it was near painless…read moreToday, because of Pael Nicollet's "new" policies, I cannot get the sedation I need for the same procedure that I had done 2 years ago with sedation! It was terrible! Even my dr was unhappy. I guess PN not only wants patients to have pain inflicted on their pocketbooks, but their body, as well. They're saving all the drugs for the addicts.