I stopped in at 10:45 AM to get blood drawn and I was there for over an hour and only served about…read more12 people the entire time. as I was making derogatory comments about people waiting in the waiting room. very rude employees

All I can say is I went feeling very sick and with a fever and body aches. The place was empty and…read moreI was taken quickly. I was given a Corvid test put in a room to wait for results and to be seen by the doctor. The lady doctor said I did have Corvid and I would need to stay home for five days and use over the counter medication. I would have gotten medication for these systems I was experiencing in the past, but because I had Corvid I should go home and fight it on my own. Sacred Hearts protocol seems to be more important to some doctors than treating the sick. I asked this doctor if she prescribed Ivermectin and that answer was no. My Grandson and my Son's mother in law and several others were treated with Ivermectin and recover in a few days. I went home and called Pro Health Medical Clinic in Pensacola and was given the help I needed. I picked up the Ivermectin and three other drugs to help me get over the Corvid. After five days with fever, chills, body aches and upset stomach I am into day two taking the medications and my temperature is normal this morning and I am feeling better. Thank you Pro Health Medical Clinic. I will never again use Sacred Heart Urgent Care Center in Pace.

While in Milton Fl I had to take my Mom here They were a…read morebit busy so we had a little wait Once inside it did not take long for the Dr to come in and see my Mom. We were there for awhile , my Dad was sitting in the car I went out to get him so he knew everything was ok. The Dr on call was very nice. Did a good job talking to my Mom and trying to help her. She prescribed medication and said to follow up if we need to. Definitely a place to go if you need attention right away and it's not a emergency.

Were do I start. I accepted this clinic as my new primary care when I moved here from Colorado. I…read moreexplained my lengthy medical history to the doctor - Dr. Ann Gwinnup - and she agreed to take me on as a patient. I have had a heart attack which resulted in a stint being placed on my heart. I had a broken neck which resulted in fusion of C4 thru C7 in the cervical spine, a compression fracture of T12 and herniation of L3 thru L5 of the lower lumbar. I have had 2 GI bleeds which resulted in 4 blood transfusions and I have arthritist in all joints some of which resulted in recessions at some joints - So you can see my pain can be intense. It took this doctor over 2 months to get me an initial consult with a pain management doctor which is scheduled for next week! I just finally saw a cardiologist yesterday and have yet to see a GI doctor. Her entire staff is just as inept as she is. All of my doctors in Colorado expedited my medical paper work to this doctor's office over 2 weeks ago and yet they claim that they are not sure they even received them - yet every doctor in Colorado has assured me they sent the records. Maybe the administration at the Santa Rosa Medical Center should question why this doctor is not practicing for the Air Fore any longer, or why she isn't at the practice in Niceville, FL anymore, or why she isn't at the Ft Walton Beach, FL practice anymore??? How long will it be before the nice folks in Milton realize that she is not the right fit for their town either . . . maybe it's time for her Air Force husband to get reassigned somewhere else so that she can start anew again. Either way - STOP!! Stay away from this clinic!! Go to West Florida Medical, or Baptist Medical, or Scared Heart Medical - I hate to tell the people in Pace and Milton to go farther away to receive medical assistance . . . but you do want MEDICAL ASSISTANCE right???

With all the other er options within a 5 minute drive go somewhere else. Spent over 5 hrs here…read moretoday and would have been 6 if we would have waited on the front desk. Upon leaving every room we passed was empty a patient was waiting at the front desk just to check in and seemed like he had been there a while.... Wouldn't provide records of visit said we had to go to the main office for that. Front desk people around 5pm were cussing getting loud and acting unprofessional go somewhere else.

If I could leave ZERO stars I would. On 06/14/2025 it became…read morenecessary for me to seek medical care at the following location for 2 wasp stings that had swollen my hands and arms severely: Baptist Emergency Room & Urgent Care - Nine Mile 9400 University Pkwy #101A Pensacola, FL 32566 448-227-4500 Upon arriving at 6:39pm I was checked in quickly and asked to have a seat. Very shortly after that the Triage Nurse called me in and my vitals were taken, then I was asked to have a seat in the waiting room because they were full. I went back to the waiting room at 8:50pm at which time I was taken back to a "FAST TRAK" room. Trust me......that was no "FAST TRAK". I could hear the doctor in other rooms but by 10pm when no one even bothered to check in on me, I left. I even asked the nurses if the door I was pointing to was the way out and they responded yes. I was checked in-YES I was triaged-YES I was NEVER treated medically by a nurse or doctor!!! I am still having issues and will seek medical care elsewhere due to the treatment I received at this location. And.....I don't expect to receive a bill for treatment I NEVER received. I went to that location because I have had stellar service there previously. I'm not sure what has happened to make this experience so BAD. It is BROKE and they desperately need to FIX IT !!! WHAT THE HECK IS URGENT ABOUT A 3.5 HOUR WAIT !!! TAKE NOTE.................DO BETTER !!!

These are nothing but attentive medical providers, they listen and care about what you're saying…read more Yes the wait time might be a bit longer but that happens when you have medical providers doing the documentation,visitation, wroting your prescription, calling it to YOUR pharmac, etc. You'd spend no less time at a hospital for worse care and doctors to not even understand your illnesses than you would this fantastic urgent care.

They ask for a card at check in to be on file and say it will not be charged. They later charged my…read morecard for $60 without my permission. I was in and out of the office in 20 minutes. I ended up having to go to another doctor elsewhere to resolve my health concern. I do not recommend this office and I hope I get my money back.

I have been a member for many years even when i had Health Insurance the co pay was better. I…read morenormally order all my labs on my own and bring them in . The Practitioner was very knowledgeable and caring! She explained everything to me in a way I could understand! YOU must tell the front office if you have a membership they do not look it up unless you do. and Members get priority for walkins.

I walked in and only waited approximately 15 min. The Practitioner was very knowledgeable and…read moreconcientious! She explained everything to me in a way I could understand! This will definitely be my go to place when i need urgent care! Joe F

Dr. Garrett Cox on 6665 Pensacola Blvd. saw me last Saturday, on Sept. 25, 2021 for a laceration of…read morethe knee. He did a fantastic job gluing me back together. He was very knowledgeable and very pleasant. They performed an ex-ray to see if I had any internal damage. Everything was good. I really appreciate his professionalism. The office staff was great as well and very friendly. Thanks, Dr. Cox LaDonna Day

No appointment availability for pre employment screenings. Multiple people called back before me…read morethat got checked in after I did. Have sat waiting over 1 hour in front lobby and continue to wait while in back lobby extensive amount of time. Cannot get this location done on your lunch break. Request your employer to order through a place you can set appointments. This is awful.

Great Doctor but the Laboratory services need to be supervised…read more long wait then poor attitude of techs better off going to Quest at Walmart. just down the street.

Please do not go have your labs taken here. We are experiencing a medical emergency. Had labs done…read moreon a Friday and again on a Monday. Monday labs were supposed to be ordered stat and I was told I would get a call Monday afternoon for clarity with what's going on. The lab did not get my results stat and now I may not have answers until Wednesday. Hours and days matter when you're in the middle of a medical crisis. It can mean the difference between having time to intervene or it being too late. Please don't leave your health or urgent medical care up to this lab. UPDATE: The lab sent my results to the wrong provider for review and we are missing the critical component I was supposed to be tested for. There has been absolutely no urgency to get results or interventions to me when time is of the essence. I found out they didn't even run the correct labs for me. So now the results I needed urgently Monday afternoon won't be available to me until sometime on Wednesday. I cannot put into words how frustrating, disappointing, and incompetent the care I have received at this laboratory has been. Care is too generous of a word for what I have received here.

I'm very disappointed - even more disappointed when I was told they could not give me my results…read moreof my ct scan over the phone. - I found out from my insurance that they were no t even in my network after me calling and asking my Insurance .‍ I will not be returning for several reasons the traffic and the parking are a nightmare .

Always get the run around when checking in for appointments! Don't just sit there and wait because…read moreevery time I check in they forget about me Always wait 30-45 min after scheduled appointment Have some great smart a$$ workers

This was the most pleasant & quick experience I've ever had in a medical facility!…read moreJORDAN greeted me with a warm and helpful demeanor to get checked-in. I value the kind personalities that work in the health care field. I want to mention the people that are extra kind that I encounter. So, thats JORDAN-the 1st impression at the front desk was excellent. Jordan is very personable and calm. BECKY did my CT scan. She answered my questions with a fun, positive attitude. My appointment was at 4pm. I was on time and here I am back in my car to go home. This went very quickly because im looking at the clock and it's literally 4:09pm. Out in 9 minutes Awesome Sincerely,Thank you! S.K.

It's our favorite ER! Every visit we are met with minimal wait time followed by exceptional…read moreservice and care. I had been suffering from a severe allergy which was effecting one nostril and preventing me from using my CPAP device. This led to the development of several abscesses causing swelling of my face a lips. The Team carefully treated the abscesses and gave me directions and information for my home care. Friendly and very competent care. Joel