We came in today for replacement crutches and left genuinely impressed. As we were leaving, Angela…read morenoticed my daughter struggling with her new crutches (even though they were the correct size) and immediately stepped in to adjust them for a more comfortable fit. She also took the time to walk my daughter through the proper technique for using them. What made it even more special was that Angela wasn't even assigned to my daughter's case. Her attentiveness and care truly made a difference. Thank you, Angela!

Mekayla was very nice and helpful to me when I came in. She was very patient with me and…read moreefficiently got me in and token care of. Definitely would come back if something ever came up again!

With any visit to an urgent care there can be a feeling of apprehension when you're not sure if…read morewhat you need to be seen for is worth the trip. I had a fall the day prior and concerned I may have experienced a hairline fracture. From the moment I arrived, I was immediately checked in, triaged and x-rayed. My longest wait was to be seen. Yet, even then my wait was probably all of 15 min. More than likely I picked a slow night but not attempting reason for another visit anytime soon...haha... Overall, between the moment of check-in to check-out the staff were kind, caring and supportive. The only thing that stinks is paid parking. All small price to pay for the prompt and expedient service!

Dear Torrey Pines Urgent Care Staff,…read more Thank you for your message and for the care you provided during my recent visit. I would like to express my sincere appreciation to your team. The staff were professional, attentive, and very helpful, which I truly value--especially during a time when I was dealing with post-surgical discomfort. At the same time, I would like to respectfully share a concern regarding patient comfort. As someone who is still recovering from spine surgery, I found it very difficult to remain seated upright while waiting. I understand that wait times are part of urgent care services; however, having a few reclining or more supportive seating options for patients in significant pain or post-surgery recovery could make a meaningful difference. I offer this feedback with respect and appreciation, and in the spirit of helping enhance the patient experience for others in similar situations. Thank you again for your care and dedication to your patients. Respectfully, Tony

So thankful for this Minute Clinic. They had appointments available on Easter so I didn't have to…read morewait at an urgent care. Walked right in and met with Tiana who was amazing! She was so thorough in ensuring she understood my medical history and symptoms. She got me the medication I needed and I'm feeling better already.

Waited half an hour past my appointment time. big waste of time going here, just go to a regular…read moreurgent care to actually see someone.

The wait was long. I was in the treatment area for about an hour waiting to get seen. But, once…read morethe P.A. saw me, immediately she was very attentive, apologized for the wait and very sympathetic to my chief complaint. We discussed treatment plans and proceeded very quickly with the procedure.

My first visit to this location at the AFC Urgent Care Center was a bad experience for me…read more When I walked into the front to this facility. I asked to have a Complete Blood Count Test Taken so I can check on my blood clot that has developed in my right leg do I can find out if my Blood Clot has progressed and has increased and has gotten worse. This Nurse Practitioner was working at the front desk. She was very MEAN and not understanding to my very serious medical condition. The NP told me that she refuses to allow me to take a blood test at their AFC Urgent Care Center. I was mistreated by her with her bad attitude towards me. I told her my medical insurance company sent me over to her Urgent Care facility. Then she said that since I have not checked into their facility that I am not considered their patient. I said the reason I am not checked in is because I just arrived there by an Uber Driver and I was not told by their receptionist to sign my full name and to write down the date I arrived at their facility and I n ended to write down the time I arrived at their urgent care office. Again , this Nurse Practitioner said NO she won't accept my business. The NP forced me to call 911 and to request an Ambulance transport me to Sharp Memorial Hospital Emergency Department. I told that NP that I will never come to their facility again .

This Urgent Care for UCSD is the best one. The staff is always very efficient and their patient…read morebedside manner is great. They have a wonderful system where they prioritize patients based on urgency of their issue and arrival time. The whole staff team from front desk to patient care techs, nurses, nurse practitioners, physician assistants, and physicians are great with patients and our families. I recommend this Urgent Care.

Unfortunately, Dr. Nene was my attending physician in the UCSD Emergency Department during a…read moremedical crisis. He appeared visibly annoyed that I had sought emergency care at all, which was concerning given the seriousness of my condition. His bedside manner was dismissive and unprofessional at a time when careful evaluation and clear communication were essential. I strongly disagree with the diagnosis I received, which delayed appropriate care and put my health at risk. The experience was deeply disappointing and eroded my trust in the care provided. Because of this encounter, I would not choose to be treated by Dr. Nene again, and it is the primary reason I will not return to the UCSD Emergency Department.

I "saved a spot" on their website for 4:30pm on a Saturday. I was afraid I'd still be waiting hours…read morelike past experience of going to urgent care centers. I was pleasantly surprised upon arrival that there was only one other person ahead of me. I was seen maybe 5 minutes after my appointment time and was in and out in less than 45 minutes. Parking was also easy with an hour validated parking in their garage. They also had a few patient dedicated spots. The nurse and PA that I saw were nice and listened to my symptoms and concerns. They were professional and provided good care. I would definitely return to this location if I needed same day care again.

The care was good however they bill your insurance as if they are a hospital setting. So I ended up…read morewith $198 bill for a UTI check which is one swab and pee in a cup. Will stick to Perlman clinic just down the road as they bill you as an office and also give fantastic care.

Nice urgent care with friendly staff. I had a terrible stomach bug earlier this year and a newborn…read more I was able to make an appointment online and when i got to the urgent care the desk staff wanted me they were running behind and let me wait at home with my baby and texted me when it was time for my appointment. I so appreciated their flexibility so that i could care for my baby and didn't have to suffer through my flu symptoms at the urgent care center. Located in a huge parking lot with lots of spaces!

Would not recommend Marque Urgent Care for urgent care needs. The wrong medication was prescribed…read morefor treatment, and the issue was never properly resolved. A call from the doctor advising that the medication should be stopped came only after the entire course had already been completed. After returning to the Bay Area, additional medical care was needed, and a different medication was prescribed to address the condition. They never encouraged scheduling a phone appointment to discuss this change in further detail. The evaluation and treatment plan appeared rushed and lacked thoroughness, resulting in unnecessary delays in receiving appropriate care. Patients deserve accurate diagnoses, appropriate treatment, and timely follow-up. Unfortunately, that was not the experience received here.

I was driving home from work on Thursday and my heart started palpitating super hard. Luckily, i…read moremanaged to get myself to the closest urgent care which was AFC. I told the lady at the front desk that I felt like I was having a heart attack. She immediately brought me back and 3-5 people jumped in and worked on me. They immediately called an ambulance for me to be rushed to the hospital. It wasn't a heart attack but it was an arrhythmia. Normal heart rate is 60-100 bpm, my heart was at 240 bpm!!! That was terrifying. When I was at the hospital, the doc and cardiologist said it was good I went to urgent care when I did bc they were able to get my vitals and heart scans to quickly determine it was SVT. I want to say a huge THANK YOU to the ladies at AFC. If it wasn't for your quick action and quick assessment, I don't know what would've happened. The hospital might not have received the info to determine it was SVT. I am in treatment now and recovered fully with a preventative plan. THANK YOU! THANK YOU! THANK YOU!!!!!!!

First time needing to go to Urgent Care in San Diego on a Saturday afternoon. With a quick search,…read moreAFC Urgent Care Mission Valley was the closest location to me. The website was easy to navigate with the option to walk-in or schedule an appointment. I opted to schedule an appointment in two hours. The appointment scheduling system was a breeze and very user friendly. I saved a bunch of time uploading my Driver's License, Insurance Card and filling out all my information. I received text and email updates. I arrived 30 minutes before my appointment and the receptionist was friendly and checked me in, even though there was a QR code to scan for self-check. The waiting room was 75% full, so I opted to sit near the door one seat away from other patients on either side. While waiting there was a steady flow of patients coming and going. What I disliked was when a new patient sat right next to me when there was a row of three empty seats. I feel like it's just good manners to sit far apart when possible. Nurse Ashley took me back to check my vitals 8 minutes after my schedule appointment. Instead of measuring my height and weight she asked me. She did take my blood pressure, pulse and temperature. She brought me back to wait in a treatment room. After 15-20 minutes she came back to inform me that I will be seen by a provider shortly and thank you for waiting. I made myself comfy in the armchair. It was probably another 30 minutes before Dr. MacKenzie came in. She asked a few questions, took a look at me, gave me her diagnosis but wanted a second opinion and asked me to wait a little longer. Another doctor came in, asked some questions, looked at me and felt my eyes, gave the same diagnosis and departed. Dr. MacKenzie explained the diagnosis, prescribed a steroid, antihistamine and topic ointment. These were all ready for me before I arrived at my preferred pharmacy. What I appreciated the most was her level of care. I respected that she took time to get a second opinion and thoroughly explained everything to me and answered all my questions. While it's never fun to go to the hospital, she eased my anxiety for sure. I highly recommend this location for urgent care needs and hope that you are lucky to get Dr. MacKenzie.

I had a bit of an accident and needed x-rays. I booked a "Save My Spot" on the UCSD Health Mobile…read moreApp. I arrived and was greeted upon entering. The staff here is great. I was able to be seen by an excellent Nurse Practitioner and Care Team. I was in a lot of pain and they administered meds to immediately relieve the pain. My xrays were done within 10mins and I was able to get results and a care plan before 45mins. This experience is one the best I have for Urgent/Express Care. Thank you so much!!!

Great first experience here. This facility was built when I was living in San Jose, so when I moved…read moreback to the neighborhood I was surprised with so many changes after 8 years in SJ and one of those surprises was this. UCSD Health always delivers quality and my impression at this center in Rancho Bernardo where I want to do lab tests was fast, pleasant, and efficient. Also, didn't realize the campus is so gorgeous with so many eucalyptus trees around.

Doctor set up a bone density scan & what a new facility w plenty of parking. Treated even by…read moresecurity with a hello. Check in was very smooth and pleasant& handled so quickly that I wasn't even sitting g for 10 minutes before my name was called. Met with another "good morning" and where to go and the process for the scan. Every step before, during & afterwards was explained. It's obvious the staff cares.

I had an appointment for imaging at Sharp-Rees Stealy in Mira Mesa at 8:15 AM on a Wednesday. My…read moreinstructions were to arrive by7:55 AM to complete paperwork and check in. I arrived early, around 7:30 and checked in with the young man at the desk and took a seat in the lobby. After 10 minutes or so I was led into the room. I apologize for not remembering their names, but all of the nurses and the technician running the giant imaging machine were all so kind and friendly. The procedure from start to finish took about 15 minutes. As stated, my appointment was originally scheduled for 8:15. I was in my car leaving at 8:15! They got me in early and were so quick and efficient. A really nice experience.