Eagle lock smith showed up on time, he was very polite . I know nothing about locks. He helped me…read morefigure out what would work best for me at a price I could afford . I appreciated his kindness

They broke my window while popping the lock. They made me $50 after I said I shouldn't have to pay…read moreanything at all. They sent a contractor. I called Eagle. They are dishonest with their comment below. It was an awful experience. They said it'd be 20 minutes it was 40.

Very responsive to phone calls, quick scheduling and showed up on time. Allen was very…read moreknowledgeable and polite, changed out doorknobs and deadbolts quickly. They do have an actual office in the Burlington/Florence area, in business there for generations. Highly recommend, reasonable too.!

I needed 2 deadbolt and handle sets installed as well as all my doors rekeyed and Alan did a…read morefantastic job at a fair price. And he did a thorough and high quality job. Alan is a professional and a very personable person. I would recommend Advance Lock Service, and Alan to anyone requiring lock services

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Went to get lock fixed only to find that this ache at 815 Madison looks like it's permanently…read moreclosed.

We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

The technician (Dakota) was there 4 1/2 hours to replace a trap under the bathroom sink. At 1 1/2…read morehours he said "Well I got the old trap out". Hmmm. The cost = $534.09. What?! Shop around before using Arlinghaus. Never again.

Home Video Studio did a fantastic job moving my family video on 8mm to DVD. Outstanding! Great…read moreediting and scene selection, all for a fair price. They take the time to listen to what the customer wants and obviously has the professional experience to deliver! Great customer service! I have a more 8mm tapes to give them soon.

Not a good experience. Very poor communication. My husbands family video is irreplaceable and now…read moreruined and can not be duplicated. The owner did not offer a refund and she was not even sorry. We paid for two dvd copies that can't even be played. Would not recommend. Very unhappy!!!!!

Great locksmith! They can cut a key and have all the items needed. Very quick and easyread more

The best locksmith on the east side. Family operated since 1978. Help make keys for Thule cargo box…read morewhich I misplaced. Very pleasant service, fair prices.

Quickly and successfully created a fob copy. Did have to wait a day for the third party fob order…read morewhich was expected. Half the price of the dealership OEM

I was sent away to another locksmith, nice folks but they couldn't help me. They're inventory…read morelooked good.

I ordered invitations for my son's birthday party and it was so easy and efficient! I emailed my…read moreimage, received a quote, paid, and was able to pick up my invites - just two days start to finish! The price was what I expected and the customer service was excellent. The invitations looked great!

I check Google before leaving my house in the morning to see if the store is open. They are. I get…read morethere and they are closed on sat and sun. Which means those of us that work hard all week, cant ever use this business because they dont have time for blue collar. Are they intelligent enough to at least update their hours on google to inform the public of their giant middle finger to them? No. The dumb blondes have once again told me to go f*** myself.