Always receive great service from this FedEx store. No matter how busy it gets; they greet &…read moreacknowledge your presence while waiting! Customer service is care & it's those little things that really matter! Keep up the great works

Tim was incredibly helpful & knowledgable! He went out of his way to provide outstanding customer…read moreservice and helped me with my budget constraints!! Appreciate your help Tim!!

Doug is easy to work with and they do great work on my product labels. I feel like a valued…read morecustomer working with PPS.

I had a very last minute need for 75 postcard sized copies. I called up and they were so kind and…read morewere able to get my order completed within 24hrs. And the prices can't beat! Will definitely be a repeat customer!

I've always come to this store because the customer service has been great, which is why this…read moreexperience was so disappointing. I was just charged $2.18 to print a UPS label. It already felt excessive when it was $1, but this increase is unreasonable for a single sheet of paper. It honestly feels like a rip-off. Unfortunately, this pricing change has lost me as a customer. There are other UPS locations nearby that don't charge nearly as much for the same service, and I'll be taking my business there moving forward.

I'm not sure why there are 2 UPS stores so close together in this part of town, but it benefits me…read moreso I won't complain! This location is easier to access than it's Lakeside counterpart, making it my first choice. I also don't know why Amazon no longer gives me the option to take my returns to the nearest Kohl's (which I had been doing forever). But since they only list UPS stores now, I found myself here. The one employee working was friendly and quick to assist me with my return. Shortly after I left, I got a notification that it was accepted by Amazon. It was such a hassle free process that I will gladly use this store in the future when I need to ship something.

Love this UPS Store, owners and staff are fabulous, treat customers with respect and are soooo…read morehelpful and ki

E-Z in, and E-Z out. Great location in FloMo. Great group of young folks working at this location…read more They work hard to get you in & out!

Horrible customer service overall. The print shop is essentially nonexistent, and getting any real…read moreassistance is extremely difficult. It seems the company has moved so far away from direct customer interaction that no one actually wants to speak with a customer, take an order, answer questions, or provide meaningful service. The employees I encountered appeared to have minimal customer-service skills and little interest in helping resolve even basic needs. For a business that is supposed to serve customers, the lack of personal attention, communication, and basic service is extremely disappointing. I suspect this business will fail within the next 5 years as they seem to keep running off their customer base.

print area. terrible service. been in there three times and told each time too busy to help. use…read morekiosk which also needed help with. should just close the store front and move them to back since can't help anyone that walks in. guy this morning was a jerk and same one they had Wednesday afternoon.

Usually when I drop at this location they're very friendly and helpful. Today I walked in and…read morestood at a counter while one woman sat on the floor working and another talked to her. No greeting. No acknowledgment that I was there. I walked to a counter closer thinking maybe I'm in the wrong line. The woman behind the counter just continued clearing off her workspace. Again... no greeting or even eye contact. She just ignored me. I smiled at her and nothing. A man then walked in and did the same thing. He spoke up after a few minutes and said... is this the correct line. The woman working on the floor said let me finish this then I'll get to you. The agent behind the counter then looked at me and said are you just dropping off. I replied No, I need to have this scanned. She turned around and continued what she was doing. At this point I do not trust my package will be handled correctly so I just said I fell I'll send this later. Then turned around and walked out. I probably made her day... she didn't have to help a customer.

just with another 5 star because they deserve to see how awesome they are. This is the nicest,…read morefastest, most customer service oriented store really of any genre but certainly in shipping... the staff are so kind and upbeat and helpful and I marvel at that because I know most people coming in to ship things can be impatient and in a rush... they also do a phenomenal job with printing, I love coming here!

I was in a pickle trying to get something printed last minute for a drivers license renewal…read moreappointment @ DPS (Procrastinators unite!) when I stumbled upon this place. The gentleman at the front desk was able to print everything and get me in and out of the door within 5 minutes and I had over 30 documents! Definitely will be using for other services and definitely would recommend!

Very nice and easy. in and out within 5 minutes, good prints even had a cute dog sitting in the…read morechair :)

I've been a long-time customer who originally started coming in for Amazon returns. Over the years…read moreI even got a mailbox here and ordered business cards. However, recent changes have been incredibly frustrating. Despite being paid by Amazon to handle these returns, the store now charges two dollars for tape and two dollars to print a label that Amazon already provides. Other retailers like Kohl's, Whole Foods, and Staples make it truly convenient, free of charge, and require no prepackaging at all. That's what good customer service looks like. Because of these nickel-and-diming fees, I'll be taking my business elsewhere from now on

So, I bring my item in a box to be shipped via amazon return policy. I forgot to tape the box (my…read moreresponsibility, I know). But instead of doing the honorable thing and being a customer-oriented business by reminding me to tape the box next time and just taping the small box for me, they want to charge a dollar to do it for you. A dollar is not a lot but it was the difference in having a satisfied customer and a good review vs disgruntled customer and a bad review. Plus, a have a bad impression of this store now.

We had a great experience working with the business owner to develop a logo for our new business…read more She went above and beyond to make sure we were satisfied with her work. She definitely has the talent to handle your needs as advertised. The service was also provided at a very reasonable price and she was very responsive to all kinds of communication. Thank you!

Lea, thank you for creating the logos & images for my t-shirt company. You are awesome at what you…read moredo.