just with another 5 star because they deserve to see how awesome they are. This is the nicest,…read morefastest, most customer service oriented store really of any genre but certainly in shipping... the staff are so kind and upbeat and helpful and I marvel at that because I know most people coming in to ship things can be impatient and in a rush... they also do a phenomenal job with printing, I love coming here!

Candace is always so nice and helpful. It's so refreshing to have someone that is personable and…read moredoesn't just 'grunt' and/or 'mumble.' : )

No, don't go here. Have been using the Flower Mound Post Net store for many years and have always…read morehad good service and a good experience. Not today however. Their internet was down so the guy couldn't sell me an envelope for the documents I needed to ship. I left, bought an envelope elsewhere, came back to ship the package but the guy scolded me because I didn't have tape with me to attach the prepaid label and he made it clear he wouldn't tape it for me. Left the place, went to a FedEx store around the corner and they were happy to tape my label. I'll never go to FM Post Net again!

I´ve been asking myself for years how I am getting spam in my work email, which I never use for…read moresigning up on sites, or enter in form of any kind. Well, now I have the answer. In one of those spam emails I saw the address of this place, and I remembered I had to send a package from this store to the HQ of my company, and as a requirement from my company I had to use my work email for arrival notifications and tracking. Just ran a search for this company address and I am getting 200+ spam emails a month with this address in the footer.

Tim was incredibly helpful & knowledgable! He went out of his way to provide outstanding customer…read moreservice and helped me with my budget constraints!! Appreciate your help Tim!!

Got my happy ass up at 7:30 to come ship off a package. Says they open at 8:00am on the website and…read moreI show up at 8:15. Nobody is here. Whoever runs this store does not have it together

I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

Went to The Ship Shop to have some notary work done. Mr Sanders, (the owner) was very meticulous…read moreabout everything, friendly, helpful, and did a great job for what I needed. I also needed to fax the notarized paperwork to the company I needed it for, and he took care of that as well for me. Great service from a mom and pop business.

Love this UPS Store, owners and staff are fabulous, treat customers with respect and are soooo…read morehelpful and ki

E-Z in, and E-Z out. Great location in FloMo. Great group of young folks working at this location…read more They work hard to get you in & out!

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

We have been doing business with this particular UPS store 3635 and the service has been great! We…read moreusually do business with Michelle, which she is wonderful...but yesterday, it was Tyler and he is very professional and went the extra mile for us. We are in the Pool business and give as much business to UPS as possible. It was a good experience and we will continue to go to our neighborhood UPS. Bruce & Sherry Trojanowski Troy Pools

The staff is very friendly but the new hires do not seem to know what they are doing. I come in…read moreeverytime with preprinted labels and just need to purchase two boxes with packing materials and get them sent off. I have been there twice recently for the same thing and it has taken 30 minutes each time. I have to repeat myself multiples time on what I need and the process has become frustrating. The older woman that works there use to handle this process with me and she is a pro! Very knowledgeable and listens. I never have to worry about my shipments when she handles it, but she is busy handling everything else because the new staff struggles with handling customers in a timely manner. I will probably start going somewhere else for my shipping needs to be honest.

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Logan was awesome this place is super convenient!!! Very…read moreeasy to get to and hardly ever a line. Recommend!