If you have severe hearing loss, severe to profound you're better off going to a doctor of…read moreaudiology or doctors of ear nose and throat otolaryngologist much better service and expertise. Costco price is the only good thing going for them on this situation

The short version: Do NOT get hearing aids via Optum/Polyclinic. Go to Costco's hearing services!…read more Here are the gruesome details: I had hearing tests in 2019 and 2022 (at the Madison location of Polyclinic's audiology department) that showed a decrease in my hearing over that time, and I was prescribed Phonak hearing aids in 2022. I paid approximately $4000 for the recommended aids. The charger failed after a few weeks, and was replaced as still under warranty. I returned again to audiology to say that the hearing aids were providing volume, but not clarity. Dr. Livingstone made a few adjustments, and then asked whether I could hear her clearly. I could, but we were in a sound-proof room and she was standing right in front of me. I continued to have issues with clarity, and also tried to get online help from Phonak. As a first-time user of hearing aids, I did not know what I should expect from the aids or audiologist. At the recommendation of a friend, I went to Costco's hearing services. Here's the experience there, and its contrast to Polyclinic/Optum: The Costco audiologist spent an hour testing my hearing--twice as long and with more detailed tests than at Polyclinic. The audiologist also checked rhe hearing aids I'd gotten at Polyclinic: She showed me a method of cleaning the aids that I had NOT been shown at Polyclinic She found that the left aid had failed entirel. Given my hearing tests, she was surprised that I was given the Phonak aids. She thought perhaps my hearing had gotten much worse since 2022, but when we looked at my 2022 hearing test, this was not the case. She said that the Phonak speakers had two little power for my hearing loss, and she thought that the in-ear tips were not the best choice. The Costco audiologist suggested different aids (after making sure I didn't want to return to Polyclinic to try again, instead off purchasing new aids from Costco--but after 2 years of frustration, I was ready to try new aids). She recommended some aids, and had me try a demo set that she adjusted on the spot to my hearing. This included walking out of the soundproof room into the noisy environment of the Costco warehouse, and making more adjustments to be sure that these aids would work for me. Less than a week later, my new aids had arrived and I returned for a fitting. The audiologist spent more than an hour on this fitting, making more precise adjustments to the aids, as well as all the pairings and settings needed for the phone app. This was, again, more than twice as long and with much greater detail than my fitting at Polyclinic. The Costco audiologist automatically booked me for another follow-up after I will have worn the aids for about 10 days, so that I can report any issues, ask questions and get further adjustments. At Polyclinic, after the fitting, I was simply told to "make an appointment if you have any problems. THE DIFFERENCE is almost indescribable: My ability to hear and understand conversations, the TV and more is orders of magnitude better. The phone app for the new aids is very effective and user friendly (the app for the aids from Polyclinic was glitchy, often would not connect with my aids, and it was difficult to get online help). The aids from Costco were half the price of what I paid at Polyclinic. In short, I got radically better service and improved hearing via Costco--at half the price. At Polyclinic, I paid thousands for aids that never gave good hearing clarity, whose charger failed within weeks, and with one aid that failed within 2 years (after the warranty had expired). I wish I had known in 2022 that I could do much better than what I was getting.

I needed a hearing test before an upcoming ENT appointment. I tend to get nervous in any medical or…read moremedical-adjacent setting but Clear totally put me at ease. The hearing test with Dr. Jaimie was pleasant and low-stress, and Heather at the front desk was super sweet. I was relieved to hear all my tests came back normal in advance of my ENT appointment. After insurance, I paid less than $60 for the appointment. Highly recommend!

Excellent service for a older Resound hearing aid. Unlike by…read moreprevious audiologist, they tested the aid's functionality after they reprogrammed it. The test found that one aid was not functioning correctly and they sent in for repair. Professional and competent.

My experience at My Hearing has been wonderful. They are caring, professional and courteous. Theyy…read morehave done everything to adjust my hearing aids to fine tune any little problems I had. I recommend them whole heartedly.

I can't rave enough about My Hearing Center in Edmonds. The entire staff is very welcoming,…read moreknowledgeable, and helpful. I've had my hearing aids for 6 months and called recently to see if I could come in the next day to get a lesson on changing filters. The audiologist isn't the only one in the office with the ability to help and give information. I was given plenty of time and told to come in any time I had a question. No charge! I highly recommend this group! Sally

I have nothing but praise for this HearUSA location in Bellevue WA…read more I was a new patient, and believe me I dreaded the process of getting hearing aids until my Medicare kicked in. Firstly, the receptionist KellyAnn was so friendly and easygoing, yet efficient. I was quickly given an appointment and to my surprise, I didn't have to wait weeks for it like in the past with my other Audiologists. I had my hearing test with Mira Rudic, an experienced Audiologist originally from Eastern Europe. I am always very curious about the science of my body, and as we went through my test results point for point, we discussed my specific hearing issues and what hearing aid technology options would best benefit me. There was zero up-sell. Zilch. She asked lifestyle, preferences, behaviors, and aesthetic questions so I could drill down through the options quickly. Mira has a 7+ year background in health coaching too, which may be why she is so customer-centered and patient. I took quite a while getting my hearing balanced with the Signia T AX aids, and Mira never made me feel rushed even though I went well beyond my appointment slot. In short, I returned to have adjustments and I was even happier with my purchase and the whole experience. Many people recommended I go to Costco, but research proved that the new Signia Hearing Aid technologies that my hearing loss will benefit from isn't found in even the top end models there. I can easily recommend this HearUSA location for Audiology and hearing aids. I did a ton of research and though I spent more for an upgraded model than Mira had first recommended, I feel confident that I made all the right choices.

Excellent testing, Excellent advice, Excellent selection, Excellent follow up, Excellent value and…read moreMarjana Rudic is the best Audiologist I have ever had. The Widex Smartic she fitted me with is amazing, I can hear, I am so happy. Thanks to UHC for sending me to USA Hear and to Marjana Rudic

pleasant people BUT…read more... They charge $65.00 for the service of walking in the door no matter what you are there for. I needed a very minor repair on a hearing aid that took about 3 minutes to do and was charged the $65.00 "for service" and $115.00 for the minor repair, all this after I because they do not work with my health insurance company. I am now out $215.00 and certainly will never go back there.

Dr. Patricia Munson eliminates any "white-coat-syndrome" one might have towards doctors. She makes…read morepatients feel comfortable while conducting hearing tests. She's extremely knowledgeable and personable. It's always a fun experience to visit with her, and I found out my visits are supposed to be more frequent in order to have my hearing aids examined and to stay up to date with newer equipment. Oops I just wish her Seattle office wasn't in the Fauntleroy area as it's a challenge to drive from Federal Way to get there. Freeways, off & on ramps sporadically placed, driving through residential areas, etc. At least that's the rout given by Google Maps. I'd be remiss for not mention the receptionist, who is also friendly. Apologize for not catching her name. Anyone looking for hearing services need look no further than Seattle Hearing Services. Highly recommended.

Real help for Misophonia and Hyperacusis. My teenage daughter is finishing up her treatment at PAC…read moreAudiology for both Misophonia and Hyperacusis. We are very grateful to Anna Mamiya and the team at PAC for helping our daughter! Her condition made everyday life for her very stressful and painful. It impacted pretty much every aspect of her life and determined what we could do as a family. We are now able to eat dinner as a family again and go out in public to loud spaces - like the mall, Costco, etc. School has become much easier. The treatment does not cure misophonia, but it does teach her brain that the trigger sounds are not something that it needs to react strongly to and get away from. Yes, chewing sounds will always be annoying, but there is no strong emotional response anymore. I highly recommend anyone dealing with misophonia or hyperacusis to have a consultation with Anna Mamiya. She explains the science behind the treatment and what can be achieved. It all lined up with what I had already learned about the conditions so it made sense to have my daughter get the treatment. I am so glad we did! Life is so much easier now for her and us!

Dr Maimaya is the second audiologist I've used. I had no point of reference for the first folks and…read moredidn't realize what I was missing. She was incredibly thorough and took time to explain to me what she was doing and what my results meant. I didn't feel rushed and felt like my options were clearly explained. The craziest thing is that when I went to pick up my new hearing aids, she forgot to give me the cable for the charger. I didn't realize this until she showed up at my house that evening to drop it off. That's someone who takes their responsibilities seriously and cares about their patients. Follow ups have been super helpful in adjusting the aids to my needs. Highly recommended.

Hannah Tsui, AUD was very knowledgeable and friendly. I'd recommend her to all my friends.read more

purchased hearing aids in the past Went back to buy new ones…read moreNot impressed with level of sv being provided if i ever buy earrings aids again Will not purchase there

You get what you pay for. Total Hearing has name brand, new technology hearing aids. They are run…read moreby degreed audiologists and are there FOR their clients. Conveniently located at Mockingbird and Abrams, and other locations, we drop by and have our hearing aids cleaned at any time and if there were to be a problem, (which we have had none in 5 years), they will give you a loaner pair while yours are sent out for service or your annual deep cleaning. Prices are reasonable and with the guarantee and warranty, well worth the cost. Yes, you can go "cheaper", but Livingston and Bell Tone, Sam's and Costco are NOT anything like the quality you get with a name like Oticon Hearing Aids, where the company puts people first. Hearing aids are a big investment so you don't want to go for the "bargain" price and compromise the most important thing--quality, reliability and most of all PERFORMANCE. Total Hearing has ALL your bases covered. Price range depends on the severity of your hearing crisis. We will continue to patronize Total Hearing as technology changes and our hearing needs progress through the years. You owe it to yourself to explore your options for where to purchase your hearing aids. Google the pros and cons of places like Sam's and Cosco. Do NOT go by what others say because everyone's hearing status is different. You may require a much advanced hearing aid from Sam's or Cosco, which would put you at the same price as Total Hearing. The range of cost will depend on the severity of your hearing loss. For that, I would recommend genuine, professional care, such as you will receive at Total Hearing.

We were traveling and had problems with our hearing aids and discovered Jamal at Total Hearing…read moreCenter. Jamal was able to repair our hearing aids and gave us great advice on how to care for them. Thanks Jamal